Be an Early Applicant
Empowering people today to build a better future for the next generation.
The Role
*This position is remote/work from home and can be located anywhere within the United States. If within 25 miles of any of the locations listed, the role will be hybrid.
Application Deadline: Thursday, January 15th
The Sales Enablement Senior Analyst - CRM & CRM AI is a strategic individual contributor responsible for optimizing the sales team's experience and effectiveness through advanced Salesforce CRM and Salesforce AI capabilities. This role drives innovation, adoption, and continuous improvement of sales processes, tools, and analytics, ensuring the organization leverages the latest technology to achieve business goals. The analyst partners closely with IT, sales leadership, and cross-functional teams to deliver impactful solutions, actionable insights, and seamless user experiences.
What You'll Do
What's in It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
Who You Are
Minimum:
Preferred:
Join the Cox family of businesses and make your mark today!
USD 81,400.00 - 122,000.00 per year
Compensation:
Compensation includes a base salary of $81,400.00 - $122,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Application Deadline: 01/15/2026
Application Deadline: Thursday, January 15th
The Sales Enablement Senior Analyst - CRM & CRM AI is a strategic individual contributor responsible for optimizing the sales team's experience and effectiveness through advanced Salesforce CRM and Salesforce AI capabilities. This role drives innovation, adoption, and continuous improvement of sales processes, tools, and analytics, ensuring the organization leverages the latest technology to achieve business goals. The analyst partners closely with IT, sales leadership, and cross-functional teams to deliver impactful solutions, actionable insights, and seamless user experiences.
What You'll Do
- Accountable for ensuring IT has proper requirements and those are translated into the appropriate user stories/features
- Document business requirements along with Product, specifically Product Owners
- Participant in Sprint reviews and Backlog Refinement
- Participate in Prioritization exercises with Stakeholders and articulate needs back to Product during Quarterly Planning
- Lead strategic projects to enhance Salesforce CRM and Salesforce AI-powered sales tools, reporting, and analytics.
- Serve as the subject matter expert for sales team usage of Salesforce and integrated AI solutions, including metrics, dashboards, and workflow automation.
- Engage with other SBO Team Members to stay aligned with overall business strategies and ensure technology will be available to support those initiatives.
- Collaborate with IT and business stakeholders to define, document, and deliver requirements for CRM and AI enhancements.
- Prototype, test, and roll out new Salesforce CRM and Salesforce AI features, ensuring alignment with business needs and user feedback.
- Stay informed on New Salesforce Releases to proactively solve for existing needs or create new efficiencies
- Monitor system performance, conduct regular audits, and ensure data integrity across CRM and AI platforms.
- Analyze sales data to identify trends, opportunities, and the impact of new technology on sales effectiveness.
- Participant in Sprint reviews and Backlog Refinement
- Participate in Prioritization exercises with Stakeholders and articulate needs back to Product during Quarterly Planning
- Proactively identify and champion opportunities to leverage Salesforce AI capabilities for process automation, predictive analytics, and improved customer engagement.
- Manage documentation and assist with GTM efforts for new functionality and process changes.
- Support incident triage and resolution, recommending enhancements based on root cause analysis.
- Lead user engagement initiatives to drive adoption and maximize the value of CRM and AI investments.
- Present findings, recommendations, and project updates to leadership and stakeholders.
- Foster a culture of innovation, continuous improvement, and change management within the sales enablement function.
- Ensure processes are defined, if needed, and partners with process governance team to ensure all details are understood
- Individual in this role must be able to learn/maintain knowledge around multiple business processes and CRM instances across various sales teams
- Reviews comms and training collateral for all developed items
- Perform other duties as required to support business objectives.
What's in It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
Who You Are
Minimum:
- Bachelor's degree in related discipline and 4 years' experience in sales/business operations, sales enablement, or related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
- 2+ years leading Salesforce CRM projects in complex sales environments.
- Hands-on experience with AI technologies (minimum 6 months), preferably in sales or CRM contexts.
- Deep understanding of Salesforce custom configurations, integrations, and reporting.
- Experience with sales enablement platforms and tools.
- Strong analytical skills; ability to translate data into actionable insights.
- Proven ability to manage technical projects and drive execution.
- Communicates effectively by actively listening, demonstrating strong interpersonal skills, and using a natural consultative approach to express ideas clearly and persuasively
- Excellent communication and presentation skills; able to engage with all levels of leadership.
- Demonstrated change management and problem-solving abilities.
- Ability to work independently and take initiative
- Collaborate effectively by partnering with others to establish goals, address challenges, and make well-informed decisions
- High-level ability to effectively communicate with all levels of leadership
- Proven skill in change management and problem-solving
- Effective time management skills
- Demonstrates a strong work ethic with a hands-on, proactive approach and a readiness to dive in wherever needed
- Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Preferred:
- CRM Admin preferred
Join the Cox family of businesses and make your mark today!
USD 81,400.00 - 122,000.00 per year
Compensation:
Compensation includes a base salary of $81,400.00 - $122,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Application Deadline: 01/15/2026
What the Team is Saying
Belinda
Manager of Network Automation
Tonya
Director of Agile Delivery
Chris
Manager of Engineering Support & Delivery
John Chapman
National Client Sales Director, Cox Automotive
Kib Yahyehyrab
Audit Analysis, Cox Enterprises
Jenny Arias
Marketing & Events Assistant, Cox Farms
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage spans multiple Aetna plan options with in-network preventive care at 100%, plus mental-health access including at-no-cost virtual therapy for those on the Cox Aetna plan. Added programs like PrudentRx for $0 select specialty meds, Hinge Health, and Calm expand clinical and wellness support.
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Parental & Family Support — Paid parental leave, fertility benefits via Progyny, adoption assistance with defined reimbursement limits, and childcare/backup care resources demonstrate robust family-forming and caregiving support. Supports such as Milk Stork and Care.com membership extend this coverage to practical needs.
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Retirement Support — A 401(k) program is described with a dollar-for-dollar match up to 6% plus an additional 2% automatic contribution for eligible employees, alongside financial coaching and student-loan tools. Administration via Vanguard and clear plan references signal mature retirement support.
Cox Enterprises Insights
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The Company
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
Typical time on-site:
Flexible
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