Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
We are seeking an analytical and proactive Risk Specialist to join our Risk department. This individual will support the team by identifying, assessing, and mitigating a spectrum of risks across the organization. The Risk Specialist will perform routine audits and help to refine processes to ensure adherence to risk standards and best practices.
What You'll Do
Risk Assessment & Compliance Monitoring
- Freight & Carrier Auditing: Evaluate freight shipments and carrier profiles to ensure full compliance with internal policies, customer SOPs, and industry regulations.
- Proactive Risk Shielding: Leverage proprietary, real-time monitoring tools and perform routine audits (e.g., commodity, decertification) to flag at-risk freight and protect the organization from non-compliant carriers.
- High-Value/High-Risk (HVHR) Carrier Vetting: Source, review, and process carriers within Arrive’s network for specialty certifications and badging, communicating directly with carriers via phone and email.
- Commodity Trend Analysis: Continuously assess freight commodities alongside leadership to adapt risk classifications in response to shifting industry trends.
Operational Support & Incident Management
- Escalation Resolution: Manage the load escalation workflow within designated SLAs, adhering to team SOPs and best practices.
- In-Transit Risk Mitigation: Partner directly with the tracking and operations teams to resolve emerging risks for active loads in transit.
- Quality Assurance: Conduct regular quality control reviews to ensure risk mitigation procedures are consistently followed across the board.
Process Optimization & Cross-Functional Collaboration
- SOP Development: Formulate, refine, and document SOPs for new and existing risk workflows to streamline operations without compromising quality.
- Interdepartmental Alignment: Collaborate with Sales, Business Development, and Operations teams to clarify risk policies, align on customer-specific requirements, and promote company-wide risk awareness.
- Workflow Automation & Reporting: Execute key reporting tasks and utilize Jira to update workflows, create templates, and implement basic process automations.
Qualifications
- Bachelor's degree or equivalent skills and experience.
- 3+ years experience in brokerage transportation.
- A working knowledge of Microsoft Office Suite and G-Suite.
- Strong written and verbal communication skills.
- Strong problem-resolution skills.
- Strong organizational and analytical skills.
- A self-starter with the ability to work independently.
- Ability to multitask in a fast-paced, high-energy environment.
- Strong logical reasoning skills, detail-oriented, with strong follow-through.
- Excellent customer service skills via phone and email.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and take part in learning opportunities through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the heart of downtown Chicago, IL!
- Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.
Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.
Skills Required
- Bachelor's degree or equivalent skills and experience
- 3+ years of experience in brokerage transportation
- Working knowledge of Microsoft Office Suite and G-Suite
- Strong written and verbal communication skills
- Strong problem-resolution skills
- Strong organizational and analytical skills
- Ability to work independently as a self-starter
- Ability to multitask in a fast-paced, high-energy environment
- Strong logical reasoning, attention to detail, and follow-through
- Excellent customer service skills via phone and email
What the Team is Saying
Arrive Logistics Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans with employer-verified confirmation and strong sentiment around plan quality. Company and third-party materials consistently reference robust core medical options.
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Parental & Family Support — Paid parental leave is presented as generous with a phased return-to-work program, onsite Mothers’ Rooms, and access to family resources through the EAP. These features signal meaningful support for growing families.
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Leave & Time Off Breadth — PTO, paid holidays, wellness days, and two floating holidays in the first year are explicitly listed across careers and benefits pages. This indicates multiple leave types available beyond standard vacation time.
Arrive Logistics Insights
What We Do
Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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Arrive Logistics Teams
Arrive Logistics Offices
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