Jobs at Arrive Logistics

Design and own product features and workflows for a transportation management platform. Partner with product managers and engineers to define requirements, conduct user research and usability testing, create wireframes, prototypes, and high-fidelity designs, and contribute to the design system. Present design rationale, participate in critiques, and iterate based on feedback from expert operational users.

Design end-to-end features and workflows for a transportation management platform used by logistics professionals. Partner with product managers and engineers, conduct lightweight user research, create wireframes and prototypes, develop high-fidelity designs in Figma, contribute to the design system, present design rationale, and participate in critiques. The role focuses on complex, data-dense interfaces and improving workflow efficiency for expert users.

Supports public relations and communications through media outreach, pitch and announcement writing, PR calendars, coverage tracking, story gathering, spokesperson preparation, and event communications. Maintains media relationships, coordinates company announcements, prepares executive and event materials, and reports on media and communications activity. Requires strong writing, organization, collaboration, and multitasking skills.

Supports employee benefits administration, leave programs, enrollments, invoices, funding, reporting, audits, Workday processes, and employee inquiries. Maintains benefits data, portals, SOPs, and secure PHI/PII records while researching compliance requirements including ERISA, COBRA, ACA, and HIPAA. Provides benefits education during onboarding, coordinates wellness and gym programs, assists with international benefits, and partners with HR teams to deliver consistent employee experiences.

Manage revenue recognition, cost of revenue, treasury administration, debt and liquidity reporting, and month-end close activities. Ensure US GAAP and ASC 606 compliance, perform technical accounting research, reconciliations, journal entries, variance analysis, and reporting. Improve processes through automation, support systems integrations, prepare large-dataset analyses, and mentor junior accounting staff.

The Quality Engineer reviews requirements, creates test plans and cases, performs exploratory, regression, manual, API, and non-functional testing, and tracks defects in Jira. They investigate issues, coordinate with developers and product managers, support automation, identify high-risk changes, report quality metrics, and participate in Agile/Scrum activities to ensure product stability and quality.

Lead enterprise infrastructure operations across WAN/SD-WAN, cloud networking, corporate networks, identity and access management, and office expansions. Manage infrastructure teams and Jira-based ITSM workflows, ensure reliability and security, drive operational rigor, develop technical talent, and present infrastructure roadmaps to executives. Partner with Security, Facilities, Applications, and business leaders to deliver scalable foundations for AI-enabled operations.

Complete training to secure nationwide carrier capacity for customer shipments. Make high-volume inbound and outbound calls, negotiate with carriers, solve transit issues, and provide shipment tracking updates to internal sales teams. The role requires strong accountability, multitasking, communication, and performance in a fast-paced logistics environment, with potential progression into a full-time sales position.

Leads the Client Success function for high-volume shipper accounts, managing team leads and operations staff. Responsibilities include hiring, onboarding, coaching, performance management, career development, forecasting, team goal-setting, load board oversight, shipment tracking, pricing, invoicing support, DSO management, and customer onboarding process execution.

Conduct freight and carrier audits, assess and mitigate transportation risks, vet high-value and high-risk carriers, manage load escalations, and perform quality reviews. Develop risk-related SOPs, analyze commodity trends, collaborate with sales and operations teams, and use Jira for reporting, workflow updates, templates, and basic process automation.

Assists the Facilities team in maintaining a safe, clean, functional office environment. Responsibilities include minor repairs, equipment inspections, safety walkthroughs, shipping and receiving, facilities ticket resolution, supply inventory, space planning, employee moves, ergonomic equipment relocation, and emergency preparedness. The role also supports vendor coordination, purchasing, and implementation of office safety and security procedures.

The Risk Specialist evaluates freight shipments and carrier profiles for policy, customer, and regulatory compliance. Responsibilities include carrier vetting, risk monitoring, escalation resolution, in-transit mitigation, quality reviews, commodity trend analysis, SOP development, reporting, and basic workflow automation. The role collaborates with Sales, Business Development, Tracking, and Operations teams while communicating with carriers and managing risk workflows within service-level agreements.

Administers employee benefits, leave programs, PTO, wellness initiatives, and retirement plans. Manages enrollments, reporting, audits, vendor integrations, employee inquiries, compliance with ERISA, COBRA, ACA, HIPAA, and related laws. Maintains Workday processes and benefits systems, creates SOPs, supports onboarding and open enrollment, educates employees, and coordinates with brokers, HRIS, HR operations, and international teams.

Manage and grow a portfolio of Mexico and U.S. trucking carriers for cross-border freight. Responsibilities include prospecting, outbound calling, booking and tracking loads, maintaining carrier information, collecting paperwork, resolving freight issues, confirming pickups and border crossings, and enforcing service metrics. The role requires strong English and Spanish proficiency, relationship-building, resourcefulness, and comfort working in a fast-paced, high-volume transportation environment.

Support carrier representatives in cross-border operations by managing load boards, coordinating pickup/crossing/delivery, tracking milestones, handling complemento carta porte processes, resolving accounting and settlement issues, publishing truck listings, and maintaining SOPs and service metrics to grow carrier business.

Analyze transportation RFPs by reviewing historical and third-party data, developing lane and truckload pricing, applying margins, and preparing accurate customer submissions. Collaborate with Business Development and Carrier teams to validate requirements, secure capacity, resolve pricing and operational concerns, maintain records, ensure quality control, and provide recommendations for process and technology improvements.

Lead and grow Arrive's Open Deck line of business by developing pricing and sales strategies, pursuing new business and upsells, managing day-to-day operations, collaborating with cross-functional teams, and tracking KPIs to drive efficiency, customer satisfaction, and profitability.

Work Thurs–Sun securing carrier capacity by making high-volume outbound and inbound calls, negotiating shipment moves, tracking freight, solving transit issues, and updating internal customer sales teams.

Responsible for acquiring and expanding client relationships, using logistics sales skills to drive business growth and support client needs through strategic pricing and innovative solutions.

The Carrier Support Specialist will track shipments, communicate with carriers and drivers, resolve issues, and ensure customer satisfaction in a fast-paced environment.