Arrive Logistics
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The Facilities Director will oversee all operations related to Arrive's buildings, ensuring optimal function and compliance with safety standards. Responsibilities include maintaining facilities, managing budgets, collaborating with departments, and leading construction and renovation projects to support efficient operational strategies.
The Senior Office Facilities Coordinator at Arrive Logistics is responsible for managing onsite facilities operations, supporting office moves, troubleshooting systems, maintaining inventory, and ensuring compliance with safety standards. This role involves strong communication with site leaders and vendors, coordinating maintenance requests, and participating in construction projects.
The Business Development Representative will focus on expanding Arrive's Cross-Border Mexico volume by developing relationships with decision-makers, negotiating rates, maintaining accurate sales records, and providing customer insights. The role involves collaboration with leadership and ensuring excellent service delivery.
The Mexico Account Representative will manage pickup and delivery schedules, communicate effectively with carriers and customers, oversee accessorials, monitor account profitability, and identify opportunities for improvement in operational processes. The role involves understanding customer KPIs and ensuring high standards of service in a fast-paced environment.
The Quality Engineer will develop and execute exploratory tests to ensure product quality, including manual tests, debugging, and defining corrective actions, while tracking quality assurance metrics. This role contributes to the product development process by conducting tests before launches and monitoring software development stages to ensure quality standards are met.
The Associate Claims Examiner processes and investigates claims, assesses carrier liability, issues payments, and communicates with internal teams and external stakeholders to resolve claims efficiently and effectively.
The Customer Support Team Lead manages the accounts receivable function, oversees a team of specialists and clerks, and collaborates with sales teams. Key responsibilities include tracking performance metrics, improving processes, resolving customer inquiries, and ensuring accurate invoicing. The role emphasizes relationship building and effective communication for timely payment collection.
The Customer Support Clerk assists the Customer Relations Specialist team by facilitating Accounts Receivable functions, managing invoicing, resolving NetSuite issues, and handling customer communications regarding billing. Responsibilities include processing documents for invoices, maintaining customer portals, and ensuring the timely creation of invoices.
The Tracking Specialist will manage incoming and outgoing calls related to shipment tracking, ensure accurate and timely communication with carriers and customers, and maintain high-quality comments and emails throughout the tracking process. This role requires problem-solving skills and the ability to adapt to evolving business needs.
The Accounts Receivable Specialist manages AR functions for assigned accounts, serves as a contact for sales teams and customers, maintains customer aging reports, collects overdue invoices, resolves billing discrepancies, and trains clerks. They ensure timely invoicing and adherence to payment expectations while collaborating with internal teams.
As a Senior Carrier Account Representative, you will establish and grow relationships with carrier partners, procure freight carriers, develop partnerships, analyze market conditions, and provide excellent customer service from pick-up to delivery while collaborating with internal teams.
The Senior Drayage Specialist at Arrive Logistics will drive carrier acquisition and retention through effective sales strategies, relationship building, and contract negotiations. This role requires resolving issues with carriers, collaborating with internal teams, and monitoring performance metrics to enhance service delivery and revenue growth.
As an Associate Software Engineer, you will collaborate with Product and Design teams to develop and test solutions for Arrive's technology platform, focusing on automation and efficiency in freight brokerage processes. You will be responsible for building, monitoring, and supporting your code, while contributing to team improvements and seamless communication across departments.
The Reporting Analyst will support the Business Intelligence team by managing data analysis and report creation. Responsibilities include troubleshooting data discrepancies, migrating current dashboards, and creating new reporting capabilities to meet business needs.
The Software Engineer at Arrive Logistics collaborates with product managers and engineers to develop innovative solutions for freight brokerage systems. Responsibilities include owning code from development to deployment, automating testing, and ensuring product quality. Strong communication across teams is essential to resolve complex issues.
The Senior Carrier Account Representative establishes and grows relationships with freight carriers to meet customers' needs, negotiate loads, analyze market conditions, and work closely with the tracking team to ensure exceptional service from pick-up to delivery.
As a Senior Software Engineer at Arrive Logistics, you will develop and enhance the ArriveNOW platform, working closely with cross-functional teams to design, implement, and monitor software solutions. You will mentor junior engineers, establish best practices, and foster collaboration to solve complex problems in the logistics industry.
As a Carrier Account Representative, you will establish and grow relationships with carrier partners to service customer needs, focusing on building new partnerships, managing existing carrier relationships, and emphasizing outstanding service metrics such as on-time deliveries.
The Senior Partnerships Associate at Arrive Logistics will enhance sales skills, cultivate client relationships, and leverage logistics expertise to drive business growth. Responsibilities include prospecting new clients, offering strategic pricing, collaborating with internal teams, and expanding service offerings across various logistics modes.
As a Partnerships Associate Trainee at Arrive Logistics, you will receive training to acquire and grow new accounts. Responsibilities include managing client relationships, sharpening sales skills, introducing new clients to your portfolio, and continuing professional development. You will work closely with mentors to build skills in the logistics industry.