Arrive Logistics Company Culture & Values

Describe your company culture in one word. 

Vibrant. The energy and passion my colleagues bring to their work is inspiring and motivating —  there’s never a dull day at the office!  

Collaborating on work and personally connecting with my team has also been a cornerstone of my experience. Everyone is so kind and helpful whenever I face challenges, and I always feel supported by the organization. Arrive’s mentorship program has made getting that help even easier — I can take any question to my mentor and trust they’re going to help me find the answers I need. It’s another layer of support that I haven’t experienced at any other job.

How long have you been with the company, and what professional growth or development have you seen in that time?

I’ll be celebrating six years with Arrive in February 2025. In that time, countless experiences have shaped my professional journey as a carrier sales rep — from being a mentee and building my own book of business to learning what it takes to be a leader while paying my experience forward as a mentor. My current manager was once my mentor, which has been a really wonderful and supportive experience. I’m so excited about my future here.

How does your company celebrate employees´ achievements?

Arrive has always been great about celebrating employees’ life moments and successes within the business. When I was a sales rep, there was constant recognition from senior leadership. Now as a middle manager, it is a focal point of our engagement plan to ensure those who work hard are recognized for their contributions and passion. 

We have company-wide recognition, Hustlers of the Week awards, and our yearly President’s Club, which is a celebration of our top performers across the business. My personal experience with recognition has been across the spectrum, from end-of-year award ceremonies to extra floating holidays for my efforts. The culture of engagement at Arrive is one of the driving factors for why I have pushed myself to be the best employee I can be.

How does a culture of recognition make you feel more connected to your work and your colleagues?

As an employee in a satellite office, being recognized by the business keeps up a currency of engagement with HQ that ties everything together. My employees and I feel like day-to-day tasks play a large part in the overall success of the business when we receive recognition. It contributes to a sense of belonging where individuals feel seen and appreciated and are more likely to identify with our core values, creating a stronger sense of belonging and connection.

What advice would you give to leaders or employers interested in making their employees feel more appreciated?

Something that I have adopted in my team culture is the idea of extreme ownership. Own the fact that YOU are the #1 reason an employee will love their job and want to stay with the company. I would ignite engagement with employees and make sure that you are not just appreciating “metric” achievements. Make sure that all aspects of the job are celebrated and make this acknowledgment core to your daily routine.