Revenue & Billing Operations Lead

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

Target total compensation ranges from $214,000 - $228,000, including a fixed annual salary of $170,000 - $188,000, an employee equity plan grant, and world-class benefits. 

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

We are seeking a highly accomplished and strategic Revenue and Billing Operations Lead to pioneer Rokt’s Billing Assurance and Support function. Based in our New York office, this role is critical to supporting Rokt’s rapid growth in an AI-first environment to create best-in-class friction-free processes for our Customers and Employees. You will oversee all mission-critical operational processes and be a proactive thought leader to the rest of the organization in order to drive AI-First processes to support our rapid growth and public company readiness. 

The ideal candidate has a customer-first focus, with deep operational experience in a rapidly growing and evolving environment, the ability to lean deep into processes and drive AI-first solutions, and communicate clearly and effectively with cross-functional teams in GTM, RPD, Legal and Accounting to drive Revenue at scale.  As a key leader in the finance organization, the Head of Billing Operations will collaborate across teams and use their deep knowledge of systems and automation, combined with the ability to harness the latest innovations in AI, to transform how we serve and support our customers.  The ideal candidate has a proven track record of developing high-performance teams and  creating alignment through clear priorities and KPIs. 

Responsibilities: 

• Build and lead an AI-First, high-performing  team, focusing on attracting, developing, and retaining top talent to scale with Rokt’s growth
• Partner closely with GTM, RPD, Legal and Accounting to drive frictionless processes to support our Customers and drive Revenue growth and Cash efficiency
• Own and maintain effective SOX controls across all areas of responsibility
• Act as the primary liaison to external auditors for transactional audit evidence for billing
• Maintain clear, up‑to‑date documentation of processes for internal purposes and clear Support Handbooks that define how the business engages with our teams

Requirements

About You:

• At least 8 years in operational accounting roles. Experience at a public company is a plus
• At least  4  years of progressive experience developing leaders and teams
• Proven track record of maintaining financial operations and controls with precision and rigor
• Demonstrated ability to scale processes, controls, and financial systems in dynamic organizations by harnessing emerging technologies
• Creative solution-led approach with the ability to assess complex situations that require you to consider multiple perspectives, such as financial, operational, and strategic angles
• Knowledge of international operations and global complexity, including experience entering new markets
• Outstanding executive presence, communication skills, and ability to quickly build strong rapport with leaders and influence collaborators
• Intellectual curiosity, analytical capability and a pragmatic approach to business is a must

Bonus Points

• Experience at a publicly traded company or in a pre-IPO environment preparing for public company readiness
• Knowledge of international operations and global billing complexity, including multi-currency and cross-border invoicing
• Hands-on experience with AI/ML tools for process automation, data reconciliation, or anomaly detection
• Background in adtech, ecommerce, or marketplace billing models
  

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About the Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Every employee has enterprise access to leading AI tools (Claude, ChatGPT, Gemini, Replit,  etc) building AI fluency as a core skill, not a side project

• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week). 

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.