Sous l’autorité du supérieur immédiat, le titulaire de l’emploi effectue un ensemble de tâches en lien avec le service de réception du Hilton Québec et contribue à une expérience globale exceptionnelle de l’enregistrement au départ des clients.
Qualifications- Posséder un minimum d’un an expérience dans un poste similaire
- Expérience dans le service à la clientèle;
- Bilinguisme (français/anglais), parlé et écrit impeccable;
- Connaissance du système informatique OnQ (un atout).
- Savoir maintenir un haut niveau de professionnalisme en tout temps;
- Rigueur, débrouillardise et autonomie;
- Flexibilité et ponctualité;
- Dynamisme.
Vos futurs avantages :
- Un lieu de travail où votre bien-être est notre priorité;
- Des collègues de travail expérimentés et passionnés;
- Programme complet de reconnaissance des employés;
- Un service de cafétéria;
- L’unique programme Go Hilton, vous permettant de voyager dans plus de 8 000 hôtels de la chaîne!
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About UsSkills Required
- At least one year of experience in a similar position
- Customer service experience
- Fluency in French and English, spoken and written
- Knowledge of the OnQ computer system
- Ability to maintain a high level of professionalism
- Rigor, resourcefulness, and autonomy
- Flexibility and punctuality
- Dynamism
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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