Jobs at Hilton

Provides administrative and operational support for hotel sales and catering activities, including data entry, invoice distribution, Salesforce tracking, recordkeeping, contracts, proposals, RFPs, and reports. Researches and qualifies prospective accounts, supports discovery calls and tailored solutions, maintains sales pipelines, and assists with customer engagement events, meetings, and departmental projects.

Conduct hotel security patrols, identify and address safety risks, assist with preliminary incident investigations, maintain accurate security reports, respond to fires, medical incidents, and security threats, and provide professional assistance to hotel guests. The role requires weekend PM and overnight availability and is part-time.

Oversee complex hotel events from contract through completion, serving as the primary client contact and ensuring seamless execution. Manage event documentation, room blocks, transitions from sales to service, issue resolution, upselling, and client relationships. Provide direction and coaching to event teams, support leadership decisions, and deliver memorable guest experiences through proactive, service-focused hospitality.

Oversee hotel accounting operations, including general ledger reconciliation, financial reporting, month-end close, forecasting, variance analysis, budgets, inventory costs, payroll, deposits, and financial records. Supervise, coach, and develop accounting team members while ensuring financial accuracy, compliance, and operational cost control.

Welcomes and assists spa guests, maintains clean and sanitary locker rooms and treatment areas, restocks towels and amenities, monitors facility usage, processes cash and card payments through the point-of-sale system, and supports general spa operations to deliver a safe, relaxing guest experience.

Greets and seats restaurant guests, manages seating charts and dining flow, responds to inquiries and special requests, and performs opening, closing, stocking, and service-preparation tasks.

Provides friendly food and beverage service to hotel guests, explains menu items, takes and enters orders into the point-of-sale system, delivers food promptly, maintains a clean and stocked service station, and follows health, safety, sanitation, and alcohol-awareness standards.

Leads sales and marketing strategy across multiple Hilton properties, driving revenue, profitability, pricing, demand generation, digital marketing, PR, brand alignment, and commercial performance. Oversees group, catering, business transient, and leisure segments while recruiting, developing, and managing a high-performing team.

Prepares coffee, tea, specialty beverages, and food orders while providing friendly, efficient guest service. The barista explains menu items, follows recipes and guest preferences, uses the point-of-sale system, and maintains compliance with health, safety, sanitation, and alcohol-awareness standards.

Maintains hotel facilities, guest rooms, public areas, and back-of-house spaces. Responds to guest and team member service requests, performs repairs across carpentry, plumbing, electrical, HVAC, and masonry, conducts preventive maintenance inspections, documents completed work, and escalates issues requiring additional attention.

Prepares and serves beverages at the Hotel del Coronado Beach Shack while delivering friendly guest service. Responsibilities include mixing drinks to recipe standards, stocking and organizing supplies, processing payments through the point-of-sale system, managing beverage inventory, addressing intoxicated guest situations, and complying with health, safety, sanitation, and alcohol awareness regulations.

Prepare and serve beverages according to recipe standards while delivering welcoming guest experiences. Maintain bar supplies, inventory, cleanliness, and product quality; process payments accurately through the point-of-sale system; address guest concerns and intoxicated guests professionally; and comply with health, safety, sanitation, and alcohol-awareness regulations.

Supports hotel HR operations, including recruitment, onboarding, training, compensation, benefits, employee relations, compliance, performance management, engagement initiatives, employment data management, reporting, and unemployment claims processing.

Assists the Food and Beverage Director with hotel F&B operations, including guest satisfaction, quality, inventory, reservations, systems, budgeting, forecasting, reporting, marketing, and revenue growth. Leads service improvement initiatives, supports team engagement and development, and ensures compliance with health, safety, sanitation, and alcohol regulations.

Manages daily hotel front office operations, including guest services, registration, room inventory, service recovery, upselling, and revenue initiatives. Supervises, coaches, and develops front office team members while monitoring guest satisfaction, resolving concerns, providing training, and maintaining hotel policies and service standards.

Owns consumer-facing mobile product capabilities across iOS and Android, including personalization, audience targeting, offers, marketing technology, analytics, and guest engagement. Translates stakeholder needs into product requirements, roadmaps, user stories, acceptance criteria, and delivery plans. Manages backlogs, coordinates cross-functional teams, evaluates feature performance, and drives launches and continuous optimization across marketing, engineering, analytics, UX, operations, and support.

Leads Salesforce platform strategy, architecture, development, integrations, governance, and roadmap delivery. Oversees Salesforce configuration, Apex, Visualforce, Lightning Web Components, automation, data models, security, APIs, Experience Cloud portals, testing, release management, and vendor delivery. Partners with business and technology teams to translate requirements into scalable solutions, manage dependencies, improve data quality, adopt AI capabilities, and develop team members.

Welcomes hotel guests, completes check-in and check-out, verifies payments and charges, provides hotel and local information, promotes amenities and services, handles upselling, and resolves guest requests and concerns promptly.

Prepare banquet rooms for events by arranging tables, chairs, stages, podiums, and dance floors. Clean and maintain banquet spaces, monitor rooms for spills and discarded items, and promptly address issues. Provide friendly, proactive guest service while demonstrating teamwork, integrity, accountability, and a commitment to hospitality.

Secure and service hotel group meetings and accommodations of 10–50 rooms from inquiry through execution. Responsibilities include prospecting, proposal writing, site inspections, sales negotiations, contract management, client relationship ownership, event documentation, and coordination with operations, catering, and revenue teams.