- To ensure effective process and business performance, under minimal supervision, works with local operations and other staff to identify issues, conduct root cause analysis, and develop and implement corrective actions.
- Takes an active role in helping drive continuous improvement by developing quality metrics, including Statistical Process Controls, and analysis of data.
- Develops basic to complex processes and process maps.
- To fulfill accreditation, regulatory and business requirements, under minimal supervision, participates in, or leads operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective actions.
- To fulfill accreditation and regulatory requirements collaborates with Accreditation Services for planning and executing external assessments.
- Manages local accreditation/regulatory external accreditations and assessments.
- To fulfill accreditation and regulatory requirements plans and conducts internal audits to ISO standard requirements, local scheme requirements, as well as business related audits (ISO 27001) that have been assigned.
- Facilitates resolution of non-conformances by identifying owners, working with staff with root cause analysis and appropriate corrective actions.
- To achieve business results and performance requirements, designs, implements and maintains local Quality Systems under the supervision of Quality Engineering Management.
- May also be responsible for local Quality support at one or more sites under the supervision of Quality Management.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as assigned.
QUALIFICATIONS
- Preferred - University degree (or equivalent) in Engineering, or related field plus generally six years of directly related experience.
- Detailed knowledge of quality systems and process improvement principles, tools and techniques including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo).
- Demonstrated knowledge of auditing and CAPA Principles.
- Demonstrated ability to conduct internal quality audits, root cause analysis and plan/implement corrective action.
- Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings.
- Ability to lead improvement teams to develop mid-level to complex processes and process maps.
Skills Required
- University degree in Engineering or related field plus ~6 years directly related experience
- Detailed knowledge of quality systems and process improvement principles, tools and techniques (e.g., ISO standards, Lean Sigma, Baldrige/Shingo)
- Experience with auditing and CAPA principles
- Ability to conduct internal quality audits to ISO and other scheme requirements
- Proven root cause analysis and corrective action planning/implementation
- Ability to analyze data and present findings to all organizational levels
- Ability to lead improvement teams and develop process maps
What the Team is Saying
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UL Solutions Compensation & Benefits Highlights
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Strong & Reliable Incentives — Incentive pay is positioned as broad-based, with UL stating all employees are eligible for an annual performance bonus across regions. This universal design creates a consistent incentive foundation regardless of role or country.
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Retirement Support — Retirement offerings are described as strong, featuring a 401(k) with matching up to a total 5% and an additional 4% company retirement contribution after the first year in U.S. materials. Employees also reference access to an employee stock purchase plan in the U.S. and many major operating regions.
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Healthcare Strength — Health coverage breadth includes medical, dental, and vision with U.S. plans noting the company pays over 75% of medical premiums and offers PPO and HDHP options. Supportive programs like FSAs/HSAs, disability, life insurance, EAP, and mental‑health resources are frequently cited.
UL Solutions Insights
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
