The Quality Engineer role is focused on Accreditation Management of Credentials (3rd Party authorisation) associated to sites within the EMEA region. Accreditation Management acts as a leader to gatekeep accreditation(s) and have oversight of company operated activities or service fulfilment and in a support role for Conformity Assessment Body activity.
Day to Day activities (examples):
- Organise, plan and facilitate assessments
- Act as the host for an (onsite) assessment; organise rooms, refreshments, personnel to be involved
- Act as the main contact for Accreditors, Regulators and External Scheme Owners so all activities are channelled through and are known to Accreditation Management & Strategy (AMS)
- Work with the Customer Operating Unit (COU) to collect information regarding accreditor/regulator applications and act as signatory on the application (unless another function is designated to do this)
- Support the CAB with internal and external assessments
- Support/guide a process owner in document compilation
- Own only controlled documents which are directly related to accreditation e.g. use of an accreditor symbol, the application process, accreditor schedule management
RESPONSIBILITIES
- Management of Credentials (accreditation/certification).
- Facilitate Internal and External Accreditors, Regulators, and Scheme Audits. Act as primary contact responsible for engaging with Accreditors, Regulators and External Scheme Owners. Establish and maintain accreditation (inc. scope extensions and reductions.
- When required, facilitate resolution of customer complaints.
- Facilitate understanding of the Corrective Action Request (CAR) process and possibly serve as CAR Champion.
- Participate and provide inputs for Regulatory Services owned processes (CAR, Internal Compliance Assessments and External Assessments), when requested for Management Review, per applicable standard requirements.
- Assess Management System compliance, including control of documentation and records, via the Internal Compliance Assessments Process.
- When necessary, review and approve Management System documentation, to facilitate compliance. Maintain oversight of the management system.
- Oversee the development of new Management Systems.
- Merger & Acquisitions - Management System Integration per the approved playbook or specific Master Plan.
- Support capacity for improvements, management review, risks etc
QUALIFICATIONS
- Preferred - University degree (or equivalent) in Engineering, or related field plus generally five years of directly related experience.
- Fluent in English and local language place of residence (verbal and written) skills.
- Detailed knowledge of quality management systems and process improvement principles, tools and techniques including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo).
- Demonstrated knowledge of auditing and CAPA Principles.
- Demonstrated ability to conduct internal quality audits, root cause analysis and plan/implement corrective action.
- Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of the findings.
- Ability to lead improvement teams to develop mid-level to complex processes and process maps.
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What the Team is Saying
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UL Solutions Compensation & Benefits Highlights
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Strong & Reliable Incentives — Incentive pay is positioned as broad-based, with UL stating all employees are eligible for an annual performance bonus across regions. This universal design creates a consistent incentive foundation regardless of role or country.
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Retirement Support — Retirement offerings are described as strong, featuring a 401(k) with matching up to a total 5% and an additional 4% company retirement contribution after the first year in U.S. materials. Employees also reference access to an employee stock purchase plan in the U.S. and many major operating regions.
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Healthcare Strength — Health coverage breadth includes medical, dental, and vision with U.S. plans noting the company pays over 75% of medical premiums and offers PPO and HDHP options. Supportive programs like FSAs/HSAs, disability, life insurance, EAP, and mental‑health resources are frequently cited.
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A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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