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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Leads regional and local quality functions, process improvement, quality planning, metrics, statistical process controls, and internal audits. Uses root cause analysis and CAPA to resolve nonconformances and improve business performance. Develops process maps, mentors and cross-trains staff, supports accreditation and regulatory compliance, and facilitates improvement teams. Requires detailed knowledge of quality systems, auditing, ISO standards, Lean Six Sigma, and business-level Japanese and English proficiency.
Summary Generated by Built In
JOB DESCRIPTION
Under minimal supervision, provides leadership for development and deployment of assigned business activities in the role of managing Quality Functions. May also be responsible for local Quality support at one or more sites and/or take on lead roles at the division or affiliate level. Drives operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action plans. Provides leadership and takes ownership of driving continuous improvement and ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and/or leading internal audits.
Performs other duties as needed to ensure successful implementation of the Quality System.
RESPONSIBILITIES
QUALIFICATIONS
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Under minimal supervision, provides leadership for development and deployment of assigned business activities in the role of managing Quality Functions. May also be responsible for local Quality support at one or more sites and/or take on lead roles at the division or affiliate level. Drives operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action plans. Provides leadership and takes ownership of driving continuous improvement and ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and/or leading internal audits.
Performs other duties as needed to ensure successful implementation of the Quality System.
RESPONSIBILITIES
- To ensure effective process and business performance, provides leadership for development and deployment of assigned business functions at a regional level. Manages operational process improvement through metrics, problem identification, root cause analysis and developing and implementing corrective action. Develops basic to complex processes and process maps.
- To support effective local and regional operational and business performance, takes leadership and ownership of driving continuous improvement and ensures successful design and implementation of the metrics, quality plans, Statistical Process Controls, and/or internal audits with limited direction of Quality Management.
- To fulfill departmental resource optimization and cross-training requirements train and develops plans for staff improvement and mentors for staff qualification. and requalification.
- To fulfill accreditation and regulatory requirements plans and conducts internal audits to ISO standard requirements, local , regional, international scheme requirements, as well as business related audits that have been assigned. Facilitates resolution of non-conformances by identifying owners, working with staff with root cause analysis and appropriate corrective actions.
- Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
- Performs other duties as assigned.
QUALIFICATIONS
- Preferred - University degree (or equivalent) in Engineering, or related field plus generally five years of directly related experience.
- Demonstrated detailed knowledge of quality systems and process improvement principles, tools and techniques
including quality and business excellence models (e.g., ISO 9001, 17025, 17065, Lean Sigma, Baldrige / Shingo). - Demonstrated detailed knowledge of auditing and CAPA Principles
- Demonstrated ability to lead internal quality audits , root cause analysis and plan/implement corrective action.
- Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate
discussions of the findings. - Ability to lead improvement teams to develop complex processes and process maps
- Business-level proficiency in both Japanese and English is required.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Skills Required
- University degree or equivalent in Engineering or a related field
- Generally five years of directly related experience
- Detailed knowledge of quality systems and process improvement principles, tools, and techniques
- Knowledge of quality and business excellence models, including ISO 9001, ISO 17025, ISO 17065, Lean Sigma, Baldrige, or Shingo
- Detailed knowledge of auditing and CAPA principles
- Ability to lead internal quality audits, conduct root cause analysis, and plan and implement corrective actions
- Ability to analyze data and present and facilitate discussions of findings
- Ability to lead improvement teams in developing complex processes and process maps
- Business-level proficiency in Japanese and English
What the Team is Saying
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UL Solutions Compensation & Benefits Highlights
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Strong & Reliable Incentives — All employees are eligible for a broad-based annual incentive bonus, and formal plan language references an All Employee Incentive Plan. This companywide structure is consistently presented as a core element of total rewards.
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Retirement Support — U.S. materials describe a meaningful 401(k) match complemented by an additional company contribution after the first year of service. Employer-verified listings also point to protections like disability and life insurance that bolster long-term financial security.
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Healthcare Strength — Health plans offer multiple options (PPO and HDHPs) with the employer covering a substantial share of premiums. Complementary features such as dental, vision, HSA/FSA options, and periodic company contributions to accounts are also noted.
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
