- Independently determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
- Projects may include frequent travel to conduct or witness tests at client sites.
- Initiates communication with clients to promote and explain the benefits of new and existing services.
- Follows up on contacts from clients.
- Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
- Acts to address client concerns and to resolve client issues.
- Provides technical assistance to clients in reference to product inspection and follow-up services.
- Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
- Notifies client of any areas in which the product is not in compliance with UL requirements or of any changes in project scope or specifications.
- Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of Laboratory Technicians and support staff and establishing completion dates.
- Coordinates administrative aspects of project management.
- Serves as Project Handler of record and may sign as Reviewer of record as assigned.
- Communicates project status and results to clients through frequent contact and by preparing reports.
- Prepares Follow-Up Service Procedures and information pages.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
- Proposes development of new and/or revised UL requirements.
- Develops special test methods and test equipment.
- Coordinates and/or performs File Reviews.
- May represent UL at industry related functions such as seminars and trade shows.
- May provide direction as a Primary Designated Engineer or Designated Engineer for specific product categories.
- May directs and review work of assigned staff.
- May train office, field, and/or laboratory staff and entry-level engineers.
- Provides technical assistance to laboratory and/or field staff.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
RESPONSIBILITIES
1. Handle projects: perform active medical device, IVDs or lab equipment construction check and tests, review test results and related technical documentation, issue test reports and complete projects within lead time;
2. Handle customers: arrange project in optimal way based on resources, solve technical queries in religious attitude, communicate in efficient way and maintain good partnership with customers;
3. Coordinate between team members and provide technical support to sales staff;
4. Perform other duties related to LHS testing business and accreditation tasks;
5. Share, exchange experience / standards / technical information with other colleagues.
QUALIFICATIONS
- 1. Bachelor degree or above in Bio-medical /Electrical Engineering, Measurement Control and Instrument or equivalent;
- 2. Minimum 3 - 5 years' experience in product safety testing and the medical/electronic industry, Knowledge of relevant regulations or standards for medical devices is preferred. (Standards: IEC 60601, IEC 61010 and so on);
- 3. Good team player , self-motivated and able to work independent;
- 4. Fluent in English and Mandarin;
- 5. Excellent client management and service skills.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Every product needs to be safe. But for medical devices, it's absolutely essential. For manufacturers, getting medical devices approved can be incredibly complex. That's where our team of experts comes in. Together, we help improve medical outcomes. We test, advise and use our world-class knowledge to help manufacturers navigate changing standards and regulations, so they can provide people around the world with innovative products that save and improve lives. Whether it's equipment to help someone walk again or an incubator for a premature baby, our experts are behind them all, helping to ensure their safety. Join our team, connect with global experts and help shape the next generation of medical technology.
Skills Required
- Bachelor’s degree or higher in Biomedical Engineering, Electrical Engineering, Measurement and Control Instrumentation, or an equivalent field
- 3–5 years of experience in product safety testing and the medical or electronics industry
- Knowledge of relevant medical device regulations or standards, including IEC 60601 and IEC 61010
- Fluent English and Mandarin
- Ability to work independently and contribute effectively as a team member
- Excellent client management and customer service skills
UL Solutions Compensation & Benefits Highlights
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Strong & Reliable Incentives — All employees are eligible for a broad-based annual incentive bonus, and formal plan language references an All Employee Incentive Plan. This companywide structure is consistently presented as a core element of total rewards.
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Retirement Support — U.S. materials describe a meaningful 401(k) match complemented by an additional company contribution after the first year of service. Employer-verified listings also point to protections like disability and life insurance that bolster long-term financial security.
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Healthcare Strength — Health plans offer multiple options (PPO and HDHPs) with the employer covering a substantial share of premiums. Complementary features such as dental, vision, HSA/FSA options, and periodic company contributions to accounts are also noted.
UL Solutions Insights
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.


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