Program Management Support

Posted 4 Days Ago
Be an Early Applicant
Heredia, Heredia, CRI
In-Office
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Supports the ONELead program across North and Latin America by managing project delivery, budgets, financial forecasts, stakeholders, teams, risks, and progress. Drives cross-functional coordination and continuous improvement across Services. Applies service delivery expertise, AI, and automation to improve processes, efficiency, and operational performance. Communicates with stakeholders across countries and organizational levels while managing internal and external resources.
Summary Generated by Built In
Program Management Support

  

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

The PM Program Manager will support the ONELead Program across North America and Latin America, driving program execution, coordination, and continuous improvement across the Services organization.

This role requires strong project management capabilities, Service Delivery knowledge, and the ability to influence and collaborate effectively with multiple stakeholders across countries and functions. The successful candidate will also leverage AI and automation to identify opportunities for process improvement, efficiency, and operational optimization.

Responsibilities:
1. Manages internal project delivery

  • Budget as detailed in Impact section.
  • Medium/ moderately complex/ local or sub- region.
  • Medium/ high risk.

2. Manages project financials including business impact.

  • Meets or exceeds approved budget.
  • Provides reliable financial forecasts to Management.

3. Manages stakeholder relationships.

  • Manages mid to upper level stakeholder relationships.

4. Manages project team.

  • Manages internal as well as external resources with a team size generally up to 20 people Is aware of necessary skill development of project team members.
  • Provides performance review input and development recommendations for team members .

Required Qualifications

  • First-level university degree.
  • 5+ years of experience in Project Management, Program Management, or similar roles.
  • Advanced English proficiency
  • Experience or strong knowledge of Service Delivery environments and processes.
  • Hands-on experience implementing or leveraging AI and automation solutions to drive process improvements, efficiencies, or operational enhancements.
  • Strong project/program management knowledge, including planning, execution, stakeholder management, risk management, and progress tracking.
  • Strong influencing and stakeholder management skills, with the ability to drive results across cross-functional teams.
  • Excellent presentation and communication skills, including the ability to communicate effectively with different levels of the organization.

Nice to Have

  • Project Management certification or formal PM training.
  • PMP certification or currently on the PMP certification path.
  • Additional experience with project management methodologies, tools, and best practices.
  • Previous experience working in regional or global programs involving multiple countries or business units.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Services

Job Level:

Specialist

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • First-level university degree
  • 5+ years of experience in project management, program management, or similar roles
  • Advanced English proficiency
  • Experience or strong knowledge of service delivery environments and processes
  • Hands-on experience implementing or leveraging AI and automation solutions
  • Strong project and program management knowledge, including planning, execution, stakeholder management, risk management, and progress tracking
  • Strong influencing and stakeholder management skills
  • Excellent presentation and communication skills
  • Project management certification or formal project management training
  • PMP certification or current progress toward PMP certification
  • Additional experience with project management methodologies, tools, and best practices
  • Experience working in regional or global programs involving multiple countries or business units

Hewlett Packard Enterprise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hewlett Packard Enterprise and has not been reviewed or approved by Hewlett Packard Enterprise.

  • Parental & Family Support Parental leave provides six months of fully paid time for all parents and includes options to return part-time for up to 36 months. Additional supports like backup childcare, fertility and adoption assistance reinforce a family-friendly package.
  • Wellbeing & Lifestyle Benefits Wellness Fridays offer paid early-finish time each month alongside resources such as on-site gyms, mental health tools, and paid volunteer time. These programs emphasize balance and personal well-being.
  • Retirement Support Retirement programs include a 401(k) with a 100% match on the first 4% of base salary and an Employee Stock Purchase Program. Retirement Transition Support enables part-time work for employees nearing retirement.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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