Job Summary
The Clinical Product Manager at RethinkBH partners with engineering, design, analytics, and go-to-market teams to build products that measurably improve care delivery and outcomes in ABA and behavioral health settings. This role is ideally suited for a Board Certified Behavior Analyst (BCBA) with deep clinical experience who can translate evidence-based practice into scalable digital workflows, ensure clinical quality, and connect user needs to business and product strategy.
Clinical Product Managers at RethinkBH drive product vision, strategy, success metrics, roadmaps, and prioritized backlogs for solutions used by clinicians, supervisors, and operational teams. They bring strong product craft and deep clinical judgment—grounding decisions in behavior analytic principles, real-world care delivery workflows, and measurable client outcomes. The Product Manager is expected to leverage AI tools to accelerate research synthesis, prototyping, and requirements development while maintaining privacy, safety, and clinical integrity.
Key Responsibilities
Product Strategy & Clinical Innovation
Define and drive product vision, roadmap, and positioning for ABA/behavioral health solutions used by clinicians, supervisors, and operational teams
Build business cases grounded in clinical outcomes, care delivery efficiency, and measurable customer value (e.g., documentation quality, supervision effectiveness, retention, utilization)
Partner with clinical leadership to ensure features align to evidence-based practice, ethical standards, and payer/regulatory expectations where applicable
Leverage AI tools (e.g., prototyping, vibe coding,) to rapidly design and validate workflows
Clinical Users & Insights
Deeply understand ABA clinical personas and workflows (e.g., RBTs/BTs, BCBAs, clinical directors, schedulers/billers) and how they intersect across the care journey
Use qualitative and quantitative data (including AI-assisted analysis) to uncover friction, quality gaps, and opportunities to improve outcomes and clinician experience
Continuously gather feedback from clinicians and customers to inform product direction, adoption, and clinical quality; incorporate learnings into roadmap and backlog
Execution & Delivery
Own end-to-end product lifecycle from discovery to launch and iteration for clinical workflows (e.g., assessment support, treatment planning/BIPs, session documentation, supervision, outcomes reporting)
Translate strategy into epics, features, acceptance criteria, and prioritized backlogs for Agile teams; clarify clinical edge cases and decision logic
Partner with design and engineering to deliver usable, scalable solutions that fit real clinical environments and reduce cognitive burden
Use AI-assisted workflows to accelerate documentation of requirements, test planning, and iteration while ensuring clinical safety and privacy controls
Align stakeholders, manage dependencies (e.g., clinical, compliance, billing/ops), and drive timely delivery across releases
Performance & Growth
Define and track success metrics tied to clinical quality, outcomes, and operational impact; use data to optimize product performance
Monitor adoption and utilization across clinical roles; iterate via experimentation, rapid prototyping, and structured feedback loops with clinicians
Partner with commercial and customer teams to support sustainable growth while protecting clinical integrity and customer trust
Qualifications
BCBA preferred
Product management experience (or equivalent experience owning digital workflows/tools) with demonstrated impact on adoption, retention, revenue, and/or outcomes
Strong knowledge of ABA clinical workflows and artifacts (assessment, treatment planning/BIPs, skill acquisition and behavior reduction programming, session notes/data capture, supervision)
Comfort translating clinical requirements into clear product requirements (epics, user stories, acceptance criteria) and partnering with design/engineering to deliver
Data-informed decision making: ability to define success metrics, analyze usage/outcomes signals, and run experiments to validate solutions
Excellent communication and stakeholder management skills; able to align clinical, operational, and technical audiences
Experience with privacy/security and regulated data (e.g., HIPAA/PHI) and applying appropriate safeguards when using AI tools
Ability to travel occasionally as needed
What the Team is Saying
RethinkFirst Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as generous, including PTO, paid sick time, holidays, bereavement, and parental leave. Flexible or “unlimited” PTO is commonly usable in practice.
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Healthcare Strength — Core health coverage spans medical, dental, vision, mental-health support, FSAs, and an EAP, with access to RethinkCare. Health insurance is often characterized as comprehensive and, for some, affordable.
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Flexible Benefits — Work style includes a remote program and strong work-from-home norms that support flexibility. Flexible time-off structures reinforce day-to-day adaptability.
RethinkFirst Insights
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What We Do
Rethink aims to provide families, educators and behavior healthcare providers affordable, best practice treatment solutions for children with special needs. Rethink is unique in our foot-print offering clinical support, best-practice tools, and research-based content via technology to all market segments, reaching more children with special needs than any other solution. Our platform supports curriculum planning, professional development, parent training, and tracking of student progress. Through video and online tools, we bring to life best practice teaching, treatment, and intervention strategies that help educators, parents, and clinicians personalize instruction for every child. The Rethink program is currently being used by employers, the US Department of Defense, Managed Care, Medicaid, federal, state and social service agencies, public school districts, and families nation- and worldwide.
Why Work With Us
Together, we’re a team of passionate, talented and motivated people working every day to help others live healthier, happier and more productive lives. Individually, we’re an incredibly diverse group of people who respect each other, celebrate our differences and unique talents and enjoy meeting new friends and colleagues along the way.
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RethinkFirst Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
RethinkFirst offers employees the opportunity to work remotely from the comfort of their home with occasional visits to the office in our beautiful Chelsea-based NYC office. Some roles have specific requirements around travel and in-office needs.
