RethinkFirst Offices

Reconciles electronic and manual insurance payments, posts payments across billing platforms, reviews EOBs and ERAs, and identifies underpayments or overpayments. The role monitors enrollment requests and performance metrics, interprets payer contracts, communicates billing trends to accounts receivable teams, and maintains HIPAA confidentiality while supporting accurate reimbursement and accounts receivable processes.

Drives top-of-funnel pipeline by researching target accounts, executing multichannel outbound and inbound prospecting, qualifying leads, and scheduling meetings for Account Executives. Maintains CRM activity records, partners with Marketing on campaigns and messaging, and meets activity, meeting, and pipeline targets. The role is remote-first but limited to candidates residing in specified U.S. states.

Handles revenue cycle billing for therapy services by submitting and correcting primary and secondary insurance claims, resolving clearinghouse rejections, researching payer rules, maintaining billing records, and monitoring claim quality and denial metrics. The role requires experience with behavioral health billing, CPT coding, commercial and Medicaid payers, billing platforms, clearinghouse systems, and Microsoft Office. It is full-time, hourly, Monday through Friday, with remote work available in specified states.