Company Overview
RethinkFirst was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd).
Today, we’re proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential.
Over the past fifteen years, RethinkFirst’s mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, RethinkFirst can focus on improving outcomes and having a positive impact on the millions of lives it supports.
Rethink Billing Overview
Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting.
Job Summary
The Manager, Revenue Cycle Transformation will support the execution of strategic initiatives across the revenue cycle by driving coordination, organization, and accountability across cross-functional teams. This role plays a key part in ensuring initiatives are structured, tracked, and progressing according to plan.
This individual will serve as a central point of coordination for transformation efforts, helping to maintain visibility, manage timelines, and ensure consistent follow-through across all active workstreams. The role is highly collaborative and focused on execution discipline while partnering closely with leadership to drive results.
This role works directly with executive leadership to drive execution of key priorities and ensure alignment across all revenue cycle initiatives. This role is essential to bringing structure, organization, and execution discipline to revenue cycle transformation efforts. By ensuring initiatives are coordinated effectively and progress is consistently tracked, the Manager will help accelerate results and enable scalable growth across the organization.
Initiative Tracking & Coordination
Maintain a centralized tracker of all revenue cycle transformation initiatives
Ensure all projects have defined owners, timelines, and next steps
Monitor progress and proactively follow up on outstanding deliverables
Meeting & Cadence Management
Coordinate and facilitate weekly and monthly project meetings
Prepare agendas, capture notes, and document action items
Track and follow up on action items to ensure timely completion
Cross-Functional Alignment
Partner with operations, technology, and analytics teams to ensure alignment
Serve as a coordination point between stakeholders
Escalate risks, delays, or blockers to leadership
Reporting & Visibility
Prepare regular status reports and dashboards
Highlight key risks, dependencies, and areas needing attention
Support executive-level summaries and updates
Process & Documentation Support
Standardize templates and tracking tools
Maintain organized project documentation
Support implementation of structured program management processes
Qualifications
Education
Bachelor’s degree preferred in Healthcare Administration, Business, or related field; relevant experience may substitute for formal education
Knowledge/Skills
5–8+ years of revenue cycle experience with strong project/program management focus
Experience driving operational transformation, process improvement, and system implementations
Strong analytical, organizational, and cross-functional leadership skills
Ability to manage multiple initiatives and ensure accountability across teams
Excellent communication skills
Strong follow-through and accountability mindset
Proficiency in Excel and project tracking tools
Preferred Qualifications
Experience supporting cross-functional initiatives in healthcare or operations
Exposure to revenue cycle processes (not required)
Experience with tools like Asana, Monday.com, or Smartsheet
Success Metrics (First 6–12 Months)
Establish a centralized initiative tracking system
Ensure consistent meeting cadence and follow-up
Improve visibility into project status
Reduce delays and improve completion timelines
Strengthen cross-functional coordination
Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, AR, CA, CO, FL, GA, ID, IL, IN, IO, MO, NE, NY, NC, OH, PA, SC, TN, TX, UT, VA
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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What the Team is Saying
What We Do
Rethink aims to provide families, educators and behavior healthcare providers affordable, best practice treatment solutions for children with special needs. Rethink is unique in our foot-print offering clinical support, best-practice tools, and research-based content via technology to all market segments, reaching more children with special needs than any other solution. Our platform supports curriculum planning, professional development, parent training, and tracking of student progress. Through video and online tools, we bring to life best practice teaching, treatment, and intervention strategies that help educators, parents, and clinicians personalize instruction for every child. The Rethink program is currently being used by employers, the US Department of Defense, Managed Care, Medicaid, federal, state and social service agencies, public school districts, and families nation- and worldwide.
Why Work With Us
Together, we’re a team of passionate, talented and motivated people working every day to help others live healthier, happier and more productive lives. Individually, we’re an incredibly diverse group of people who respect each other, celebrate our differences and unique talents and enjoy meeting new friends and colleagues along the way.
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RethinkFirst Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
RethinkFirst offers employees the opportunity to work remotely from the comfort of their home with occasional visits to the office in our beautiful Chelsea-based NYC office. Some roles have specific requirements around travel and in-office needs.
