Jobs at RethinkFirst

Drives top-of-funnel pipeline by researching target accounts, executing multichannel outbound and inbound prospecting, qualifying leads, and scheduling meetings for Account Executives. Maintains CRM activity records, partners with Marketing on campaigns and messaging, and meets activity, meeting, and pipeline targets. The role is remote-first but limited to candidates residing in specified U.S. states.

Leads a front-end, back-end, or full-stack software development team, overseeing people management, coaching, delivery planning, technical quality, release readiness, operational support, and continuous improvement. Partners with Product and cross-functional teams to deliver secure, scalable software. Establishes Agile, testing, CI/CD, and AI-assisted development practices while managing technical debt, modernization, performance, and responsible AI adoption.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, SLAs, customer satisfaction, staffing, coaching, analytics, knowledge management, and workflow improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption and reduce churn. Drives AI and automation initiatives using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

Shape product vision, roadmap, positioning, and market strategy for education technology products serving student wellness, SEL, behavioral health, and special education. Research customer and market needs, build business cases, guide product priorities, collaborate cross-functionally, use AI tools for research and prototyping, define success metrics, and represent school-based professionals in strategic decisions.

Manage outbound lead flow, generate sales opportunities via high-volume calls and emails, schedule appointments, document interactions in Salesforce, hand off qualified leads to sales, meet daily call quotas, and stay current with behavioral health trends.

The Senior Account Executive role at RethinkEd involves driving sales growth across mid-size and large school districts, building relationships, managing the sales cycle, and collaborating with internal teams to support district success.

Lead enterprise sales into large, urban K-12 districts, managing a small set of high-value accounts and multi-opportunity pipelines. Drive $1M+ quota attainment through deep account planning, stakeholder alignment, procurement navigation, and cross-functional collaboration to secure renewals and expansions.

Lead architecture and full-stack development on a Microsoft/Azure platform. Design and implement scalable, secure cloud applications (C#, .NET Core, SQL, Angular), drive CI/CD and DevOps best practices, mentor engineers, enforce design patterns and testing standards, participate in architectural reviews, and support platform modernization and production reliability.

Design, build, test, deploy, and maintain cloud-based web applications and microservices. Ensure performance, reliability, and code quality while collaborating on new features, debugging, and optimizing systems. Use AI development tools daily, contribute to infrastructure as code, and promote maintainable architecture and documentation.

Drive new enterprise business for RethinkBH by managing full sales cycles with behavioral health organizations. Build strategic account plans, lead discovery, demos, ROI analyses, negotiate contracts, forecast in Salesforce, collaborate cross-functionally, represent the company at events, and meet quarterly/annual sales targets.

Drive national enterprise sales for RethinkCare, building a pipeline with Fortune 1000 and 5,000+ employee employers. Own full sales cycle from target identification through contracting and implementation handoff, forecast and manage pipeline, leverage cross-functional teams to refine product positioning, represent the company at tradeshows, and meet revenue and new-customer acquisition quotas.

The Senior Account Executive is responsible for solution selling in the behavioral health sector, developing new business, managing the sales cycle, and exceeding revenue targets, requiring strong sales and presentation skills.