Senior Product Designer

You’re an experienced product designer with a passion for clarifying complexity by crafting seamless workflows and delightful product experiences.

You’re confident working independently through the design process—from discovery through delivery—and adept at balancing user needs with business and technical constraints. You think beyond simple layouts, in terms of user journeys and workflows. You know when to rely on established design systems and when—and how—to extend those systems.

You communicate clearly, collaborate effectively across disciplines, and thrive as part of a cross-functional team. Your work is grounded in empathy for users, attention to detail, and a commitment to delivering practical outcomes that help users make informed choices.

As a Senior Product Designer, you will define and deliver design solutions to business-critical efforts, creating seamless first impressions and long-term engagement paths for our small business customers and their employees. You will partner closely with peers in Product, Engineering, and Marketing to define strategic opportunities and bring coherent experiences to life.

• Design and deliver intuitive, polished user interfaces that that guide users through complex decisions and transitions, reduce friction, and build customer trust from first touch through ongoing engagement.
• Collaborate closely with partners in Product, Engineering, and Marketing to define scope and align on user and business goals.
• Participate in discovery efforts and leverage insights to frame design problems and translate them into actionable solutions.

• Pair with cross-functional partners to test, iterate, and launch impactful experiences.
• Partner with peers in other design teams to extend and adapt design patterns and systems where necessary.
• Help guide and support less-experienced designers contributing to shared efforts.
• Perform other duties as assigned.

As a Senior Product Designer, how results are achieved is as important as the results themselves. Success in this role is anchored in the following competencies:

• Customer Focus: Advocate for user needs and balance these with business constraints, grounding design in insights and data.
• Systems thinking: Design across connected steps and decisions, rather than isolated features.
• Craft excellence: Deliver high-quality, polished work that aligns with the Justworks brand and design system guidelines.
• Collaboration: Work closely with partners in Engineering, Product, Marketing, and Research to shape and deliver solutions.
• Communication: Use artifacts and storytelling to build shared understanding and guide team decisions.
• Adaptability: Stay grounded in user needs while flexing approaches to meet evolving context or constraints.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Prior Experience

• 5+ years of professional experience in product design, ideally in B2B SaaS, HR tech, benefits, insurance, or related domains.
• Strong collaboration experience working as part of a cross-functional team, collaborating fluidly with engineers, product managers, researchers, marketers, data scientists, and others.
• Experience driving initiatives from discovery through delivery across multiple product areas.
• Attention to detail, and a refined sense of craft in visual design, typography, and brand expression.
• Fluency in Figma and AI prototyping tools.

Portfolio

To apply please share a portfolio of case studies demonstrating at minimum:

• Your role in the design of two shipped product experiences;
• Your design process, starting with the original business problem, your definition of the design problem, your explorations of potential solutions, and the resulting solution;
• Your collaboration with design and cross-functional peers, including any compromises that were required to realize the solution.

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