Pre-Sales Engineer

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.

Our sales team is growing, and we are looking for an experienced Pre-Sales Engineer (SE).

As an SE at monday.com, you’ll play a critical role in helping our potential & existing customers understand & maximize the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking for experienced individuals who would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product, Customer Success, Professional Services, etc.
About The Role:

• As a pre-sales engineer, you will be required to have a deep understanding of our product's technical capabilities and inner workings.

• You will take part in demos & proofs-of-concept for potential and existing customers.

• You will assist in crafting Sales Pitches with sales managers and providing value-add solutions for customers.

• You will be required to assist in handling security concerns & providing high-quality RFP responses as part of our enterprise selling methodologies and strategic sales cycles.
  Requirements:

• 4+ years of experience in a Pre-Sales Engineering, Solutions Consulting, Sales Engineering, or similar customer-facing technical role, ideally in a SaaS environment

• Experience with software in areas such as CRM, ITSM, whiteboarding, or software development is a significant advantage

• Deep technical curiosity and a strong understanding of how IT systems work in a business context

• Strong interest in AI and the ability to keep up with the rapidly evolving AI landscape and its impact on software and business processes

• Excellent communication and customer-facing skills, with the ability to build credibility and trust with both technical and business stakeholders

• Ability to clearly explain and articulate complex technical concepts to non-technical audiences

• Strong business process mapping skills and the ability to translate business requirements into technical solutions

• Experience responding to technical questions, security requirements, and due diligence requests from customers