Partner Manager, SMB Agency

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Toronto, ON, CAN
In-Office
115K-252K Annually
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
To unleash a world of possibilities by unlocking the moment that matters most
The Role

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10–50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Partner Manager, SMB Agency Partnerships

Target total compensation ranges from $192,000 - $252,000, including a fixed annual salary of $115,000 - $157,000, an employee equity plan grant, and world-class benefits.
Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

As the Partner Manager, SMB Agency Partnerships, you will scale Rokt’s SMB Agency Partnership Program by recruiting and enabling high-quality agencies (Shopify Plus agencies, development agencies, marketing agencies, and ecommerce consultancies) to drive large Rokt Thanks activations. “Large activations” are defined as 10K+ orders per month with a high expected Activity Per Transaction (APT), across both Shopify and off-Shopify environments.

About the role:

  • Recruit and grow a portfolio of high-quality agency partners who can consistently influence merchants with 10K+ orders/month potential.
  • Build scalable agency enablement (playbooks, talk tracks, certification, and sales assets) so agencies confidently pitch Rokt’s value proposition and drive adoption.
  • Partner closely with SMB BD (deal ownership) to generate and progress partner-sourced opportunities that match the large-activation profile.
  • Quarterback cross-functional execution with SMB CS/onboarding/implementation to ensure partner-sourced deals convert into successful launches across Shopify and off-Shopify paths.
  • Launch and run partner programs that increase adoption at scale (referral fees/rev share, co-marketing webinars/case studies/listings, and priority support/implementation help).

Requirements

About you:

  • 3+ years of experience in partnerships, alliances, channel partnerships, agency partnerships, or sales within ecommerce / SaaS / martech / adtech (or similar).
  • Proven ability to recruit, enable, and grow agency partner ecosystems that drive measurable pipeline and launches.
  • Strong commercial and consultative skill set: you can explain value clearly, handle objections, and build partner advocacy.
  • Program-builder mindset: you can turn ambiguous goals into repeatable motions, operating rhythms, and scalable enablement.
  • Comfortable working cross-functionally in fast-paced teams and driving outcomes through influence (BD, CS/implementation, Marketing).
  • Demonstrated ability to prioritize ruthlessly, simplify to scale, and use AI/automation to increase leverage and consistency.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

  • Become a shareholder. Every Rokt’star gets equity in the company
  • Extra leave (bonus annual leave, sabbatical leave etc.) 
  • Work with the greatest talent in town
  • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week). 

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

What the Team is Saying

Jon Humphrey
Julie Kremer
Shenika Louis
Nao Kobayashi
Dan

Rokt Compensation & Benefits Highlights

  • Affordable Benefits U.S. healthcare is described as including a zero‑premium option with strong mental‑health support and a monthly wellness allowance, lowering typical out‑of‑pocket costs. Fertility and prenatal care are characterized as notably affordable in shared examples.
  • Parental & Family Support Paid parental leave of 16 weeks, family‑building programs (e.g., Kindbody and Maven), and an onsite Mother’s Room indicate robust support for families. Company‑sponsored family events further reinforce this focus.
  • Leave & Time Off Breadth Time off includes 20 PTO days with potential bonus “High‑Five” days, paid volunteer days, and references to sabbaticals and a year‑end shutdown. Flexible public holidays allow alignment with personal or cultural observances.

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800 Employees
150K-228K Annually
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The Company
HQ: New York, NY
800 Employees
Year Founded: 2012

What We Do

Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment. Rokt’s AI Brain and Ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies including Live Nation, Macy’s, Fanatics, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. Headquartered in New York City, Rokt has offices across North America, Europe, and the Asia-Pacific region. To learn more, visit Rokt.com.

Why Work With Us

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

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We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.

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