OSS Assurance Senior Technical Expert

OSS Assurance Senior Technical Expert

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Who we are:

Inside HPE organization, the OSS Assurance Technology Practice is a team of consultants in charge of delivering technical projects worldwide on OSS Assurance products, and is looking for motivated and experienced technical consultant, familiar with network fault management, correlation and data visualization or having as well knowledge or experience on Network performance management. 

Our team is supporting/accelerating the Cloud/SaaS transformation and Cloud technologies such as AWS, Kubernetes, Redhat OpenShift will be used in these services.

We are currently working in a hybrid model, but travel for on-site customer meetings and deployment can still be required.

Our team is now looking for a senior technical consultant experienced with OSS Assurance concepts, ideally already knowledgeable on some HPE Assurance products, and willing to grow and work on HPE Assurance and our new Cloud based technologies.

What You'll Do:

In a typical day as Technical Consultant in OSS Assurance Technology Practice, you would:

• Be responsible for providing a detailed technical design (LLD) for OSS assurance solutions based on customer requirements and High level design (HLD) solution

• Coordinate implementation of new installations, designs, or migrations for technology solutions of the HPE OSS Assurance domain.

• Provide advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of HPE OSS Assurance solutions.

• Collect and determines data from appropriate sources to assist in determining customer needs and requirements.

• Respond to requests for technical information from customers.

• Own and manage knowledge sharing within a community (e.g. team, practice, or project). Ensure team members support knowledge sharing and re-use requirements of project.

• Capable to be delivery hands on and to provides technical consultation and support for the Delivery Engineers on different activities including and not restricted to:

  • The deployment and configuration of HPE OSS Assurance products into customer environment,

  • the definition and implementation of correlation and automation rules for problem detection, service impact analysis and automatic remediation

  • the customization of user interfaces to fit with customer needs

  • the integration of the HPE OSS Assurance products within customer existing ecosystem like trouble ticketing system, inventory, Network equipment, etc

  • the application of AI/ML based capabilities to accelerate identification and resolution of problems

Education and Experience Required:

• 8-10+ years of professional experience and a Bachelor of Science or equivalent degree in computer science or related area of study

What You Need To Bring:

Mandatory

• Owns development skills and able to understand, troubleshoot, define solution based on languages such as java, python, scala, XML, Yaml, groovy, scripting, …

• Have knowledge on databases (Cloudera, Oracle, Postgre, Couchdb, etc)

• Possesses advanced level of business, technical, or functional knowledge related to OSS Assurance domain as: fault management, performance management, correlation

• Experience in OSS Assurance solution design, product deployment, Integration, configuration and troubleshooting

• Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the HPE OSS Assurance family.

• Understanding Telco domain

• Innovative and intrepid mindset, capable of great autonomy as well as team work

• Ability to work in multi-country, remote teams.

• Good written and oral communication, fluent in English

Nice to have

• Understanding or experience in HPE OSS Assurance products (vTeMIP, UCA, UOC, Intelligent Assurance)

• Understanding or experience of Container/Cloud technologies: AWS, Kubernetes, Redhat OpenShift

• Understanding or experience in Kafka, Telegraph , Grafana

• Understanding or experience of Data Analytics, AI/ML languages & technologies

• Understanding Automation tools (CICD, Jenkins, Selenium…)

• Understanding or Experience of High Availability and Disaster Recovery design, support and validation

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india#networking

Job:

Services

Job Level:

TCP_04

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.