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The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Looking to create lasting customer relationships through innovative campaigns? Join Spectrum as Manager, Business Customer Relationship Management Marketing, where you'll drive impactful strategies to support engagement, retention and loyalty across all business products. Your leadership will help shape customer communications and elevate our marketing initiatives, making a measurable difference for Spectrum's business clients.
How You'll Make an Impact
Working Conditions
What You'll Bring to Spectrum
Required Qualifications
Education
Experience
Skills
Preferred Qualifications
Skills
#LI-VB1
MPD512 2026-71381 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Looking to create lasting customer relationships through innovative campaigns? Join Spectrum as Manager, Business Customer Relationship Management Marketing, where you'll drive impactful strategies to support engagement, retention and loyalty across all business products. Your leadership will help shape customer communications and elevate our marketing initiatives, making a measurable difference for Spectrum's business clients.
How You'll Make an Impact
- Support and execute customer campaigns to deepen the customer relationship within the business community
- Leverage collaboration and work cross-functionally with teams to maximize customer marketing initiatives
- Act as the liaison with Departments, including Product Marketing, Creative Strategy and go-to-market execution teams to ensure effective programs and initiatives
- Support the execution of customer-facing materials with partner teams
Working Conditions
- Office environment
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's Degree in Marketing, Communications, Business, or related discipline and/or an equivalent experience.
Experience
- 5+ years of Marketing Experience
Skills
- Customer-focused with a proven track record of success in achieving/exceeding growth and profitability goals through innovative marketing and event programs
- Collaborative, team-based posture with the necessary "people" competencies to communicate a passion for winning
- Service orientation and comfortability interacting with senior-level executives through written and verbal communications
- Self-starter with ability to work independently and autonomously
- Demonstrated attention to detail balanced with the ability to think strategically
- Ability to manage multiple projects simultaneously
Preferred Qualifications
Skills
- Knowledge of video, voice, data, mobile products
- Business Marketing experience
- Advanced proficiency with Excel and PowerPoint; proficient in other desktop application
- Prior experience with Marketing Automation (Eloqua, Marketo, SF Marketing Cloud) a plus
#LI-VB1
MPD512 2026-71381 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — 401(k) match is dollar-for-dollar up to 6% of pay, plus an additional 3% company contribution for most employees, creating up to 9% in annual employer retirement funding. This structure provides meaningful, predictable long-term savings support.
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Affordable Benefits — Medical, dental, and vision options are positioned as affordable, with the company absorbing annual cost increases for the past 12 years to keep employee premiums lower. 24/7 EAP counseling expands access to no-cost mental health support.
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Parental & Family Support — Six weeks paid parental leave (14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption and surrogacy indicate strong family-building support. These benefits complement standard PTO and paid holidays that increase with tenure.
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The Company
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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Spectrum Teams
Product & Tech
About our Teams
Spectrum Offices
OnSite Workspace
Typical time on-site:
None
Stamford, CT
Austin, TX
Charlotte, NC
Denver, CO
Los Angeles, CA
Saint Louis, MO
Stamford, CT
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