* All applicants must have full valid working rights at the time of application to be considered for this role *
About DoubleTree by Hilton Melbourne - Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street is conveniently located opposite the historic Flinders Street Station and is within walking distance of corporate offices, the famous Melbourne Laneways, and the South Bank precinct. Along with their world-famous chocolate chip cookies, DoubleTree features include 187 guest rooms, a restaurant and bar, fully equipped gym and meeting & event spaces.
About the Role
In your new role as Maintenance Officer, you will support the day-to-day operation and upkeep of the hotel’s facilities and equipment. Reporting to the Maintenance Manager, you will enjoy working as part of a small team on a rotating roster. This hands-on role requires someone who enjoys problem-solving, takes pride in their work, and can confidently manage a variety of maintenance tasks in a fast-paced hotel environment. Your duties will include:
- Painting, wall patching, and minor carpentry works across guest rooms and public areas
- Carrying out preventative maintenance and general repairs throughout the hotel
- Responding to plumbing issues including leaks, blocked drains, toilet repairs, pipe maintenance, and silicone sealing
- Supporting the maintenance and fault finding of HVAC and BMS systems to optimise performance and energy efficiency
- Assisting with maintenance and troubleshooting of motors, pumps, lifts, and commercial kitchen equipment
- Diagnosing and resolving minor electrical faults across lighting, guest room systems, HVAC controls, and hotel infrastructure
- Supporting the safe operation of fire safety systems, lighting, elevators, and other essential building services
- Ensuring the hotel is presented and maintained to the highest standard at all times
What are we looking for?
To successfully fill this role, you should have a strong work ethic, a positive attitude, and a commitment to delivering excellent service. In addition, the minimum skills you will need include;
- Previous maintenance experience including plumbing, painting, and general repairs
- Ability to troubleshoot and resolve maintenance issues efficiently
- Strong communication skills and the ability to work both independently and as part of a team
- Flexibility to respond to a range of different work situations
- A proactive and dependable approach to work
- Ability to work a minimum of one weekend day per week and occasional public holidays.
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:
- Competitive wages with higher penalty rates than industry average
- Complimentary team meals during every shift.
- Global travel discounts for you, your friends, and your family.
- 25% off Food & Beverage at the hotel.
- Access to leadership training programs developed with Harvard Business School.
- Team Member Recognition Programs, including monthly celebrations and an annual team party.
- Employee Assistance & Mental Health Programs to support your wellbeing.
About Us
Skills Required
- Previous maintenance experience including plumbing, painting, and general repairs
- Ability to troubleshoot and resolve maintenance issues efficiently
- Strong communication skills
- Ability to work independently and as part of a team
- Flexibility to respond to a range of different work situations
- Proactive and dependable approach to work
- Ability to work a minimum of one weekend day per week and occasional public holidays
- Full valid working rights at the time of application
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
