Lead Development Representative

JOB DESCRIPTION

• Serve as the primary point of contact for Amazon vendors submitting testing and certification requests through the Amazon portal.
• Contact prospective customers promptly to understand their testing needs and establish trusted business relationships.
• Qualify inbound opportunities and identify additional sales potential across product portfolios.
• Manage multiple customer projects and opportunities simultaneously while maintaining a high level of responsiveness.
• Guide customers through the initial stages of the sales process, including project identification, information gathering, and quote coordination.
• Collaborate closely with Sales Executives to transition larger or strategic opportunities for further development.
• Partner with laboratory teams to ensure testing projects are launched efficiently and customer expectations are met.
• Utilize approved outreach strategies, communication templates, and engagement best practices to maximize conversion rates.
• Track opportunities throughout the sales cycle and ensure timely follow-up with customers.
• Maintain accurate records in CRM tools and contribute to pipeline growth initiatives.
• Stay informed about industry trends, customer needs, and UL Solutions' service offerings.

QUALIFICATIONS

• 2+ years of experience in sales, business development, customer service, account management, project coordination, or similar customer-facing roles.
• Strong English communication skills, both written and verbal.
• Experience engaging customers via phone, email, and virtual meetings.
• Proficiency with Microsoft Office applications and CRM systems.
• Excellent organizational, time management, and relationship-building skills.

What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we're involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people's lives.