Lead, Accounts Receivable Operations

Posted Yesterday
Hiring Remotely in USA
Remote or Hybrid
Mid level
Information Technology • Professional Services • Software • Energy
RigUp crafts software and services that streamline field operations - from sourcing all the way to payments.
The Role
Leads accounts receivable and invoicing operations by overseeing accuracy, compliance, workload prioritization, mentoring teammates, supporting onboarding, resolving workflow issues, tracking KPIs, and coordinating process improvement projects. Prepares and submits invoices, supports revenue checks and recognition alignment, and partners with Finance, Sales, Client Operations, and other stakeholders. Serves as an invoicing subject matter expert and helps improve automation, training, and operational efficiency.
Summary Generated by Built In

RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world’s leading energy companies and their suppliers to work better, together. 

Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com

RigUp is hiring a Lead, Accounts Receivable Operations plays a key role in supporting the invoicing team’s performance, accuracy, and overall efficiency. Acting as a bridge between frontline team members and management, this role helps drive operational excellence through process oversight, mentorship, and project coordination. The ideal candidate is a proactive problem-solver with deep knowledge of invoicing processes, an eye for detail, and a collaborative mindset. Additionally, the Lead will drive continuous growth and development initiatives to expand and strengthen the team, working closely with cross-functional teams such as Sales, Client Operations, and Finance to ensure invoicing operations support organizational goals and client expectations.

What you’ll be doing:
  • Help manage the day-to-day execution of invoicing operations to ensure accuracy, timeliness, and compliance with client contracts.
  • Mentor and support teammates by providing guidance, troubleshooting assistance, and peer training.
  • Partner with the team manager to support onboarding and cross-training efforts, including documenting and sharing process knowledge.
  • Assist in prioritizing team workload and flag potential bottlenecks or resourcing gaps.
  • Help foster a positive and collaborative team culture by encouraging open communication and continuous learning.
  • Participate in team meetings, help drive engagement, and contribute to knowledge sharing across the group.
  • Step in to assist with invoice preparation and submission during peak periods or complex scenarios.
  • Serve as a go-to resource and subject matter expert (SME) for invoicing processes, tools, and best practices.
  • Identify and escalate workflow challenges or recurring issues to the Manager, proposing solutions and process enhancements.
  • Track operational metrics and KPIs to support reporting and continuous improvement initiatives.
  • Coordinate or lead small-scale projects to enhance invoicing workflows, system automation, or team training.
  • Support weekly and monthly net revenue checks by reviewing invoice data, ensuring accuracy in revenue recognition, and collaborating with Finance to confirm alignment with reporting timelines.
  • Facilitate communication and alignment between the Invoicing Operations team and key stakeholders. 
Experience and Education Requirements:
  • Bachelor’s degree in Finance, Business Administration, or equivalent work experience.
  • 4+ years of experience in invoicing, accounting, or financial operations.
  • Hands-on experience submitting invoices into third-party systems such as OpenInvoice, Cortex, ARIBA, Fieldglass, or Pro-Unlimited/Wand.
  • Proficient in NetSuite or a comparable ERP system (Open Invoice, Field Glass, etc)
  • Solid knowledge of Generally Accepted Accounting Principles (GAAP).
  • Exceptional verbal and written communication skills, with the ability to clearly present complex information to diverse audiences.
  • Advanced proficiency in Microsoft Excel and G-Suite applications.
  • Demonstrated problem-solving skills with a proactive, solutions-oriented mindset.
Additional experience preferred, but not required:
  • Experience working in a fast-paced, high-growth, and frequently changing environment.
  • Experience supporting operational or system transitions during mergers and acquisitions (M&A).
  • Experience with international billing processes, including tax considerations, currency conversion, and compliance with non-U.S. regulations.
  • Prior experience in the energy, staffing, or technology industries (customize based on your field).
  • Familiarity with AI, machine learning (ML), or Robotic Process Automation (RPA) tools used in financial operations.
  • Knowledge of change management principles and experience leading teams through process or system transitions.
Essential Job Functions:
  • Regular, on-time attendance
  • Ability to travel 10% of the time
  • Ability to communicate effectively
  • Ability to use office equipment such as a computer, copier and telephone
  • Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel
  • Occasionally remain in a stationary position, often standing or sitting for prolonged periods
More than a job:

Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it.

We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution.

We support you with:

For eligible roles:

  • Flexible paid time off for full-time employees
  • Medical, dental, and vision insurance
  • Telehealth 
  • 401(k) with company matching contribution
  • Flexible remote work support where applicable
  • WFH Contribution 
  • Wellness allowance
  • Calm App
  • Learning opportunities 
  • Financial planning support
  • Parental leave
  • Employee Assistance Program
  • Pet Insurance
  • Opportunity to earn bonus, commission, and/or equity
  • Onsite Gym

RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We’d love to learn what you can add to our team.

Who we are:

What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. 

We’d love to share more through the interview process and look forward to learning more about your journey.

Skills Required

  • Bachelor’s degree in Finance, Business Administration, or equivalent work experience
  • 4+ years of experience in invoicing, accounting, or financial operations
  • Hands-on experience submitting invoices through third-party systems such as OpenInvoice, Cortex, Ariba, Fieldglass, or Pro-Unlimited/Wand
  • Proficiency in NetSuite or a comparable ERP system
  • Knowledge of Generally Accepted Accounting Principles (GAAP)
  • Exceptional verbal and written communication skills
  • Advanced proficiency in Microsoft Excel and G Suite applications
  • Demonstrated problem-solving skills
  • Experience in a fast-paced, high-growth, frequently changing environment
  • Experience supporting operational or system transitions during mergers and acquisitions
  • Experience with international billing, tax considerations, currency conversion, and non-U.S. regulatory compliance
  • Experience in the energy, staffing, or technology industries
  • Familiarity with AI, machine learning, or robotic process automation tools used in financial operations
  • Knowledge of change management principles and experience leading teams through process or system transitions

What the Team is Saying

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Ravanpreet
Chandhini
Chanel
Lizz
Rae
Luisa
Collin
Ryan
Meagan
Chase
Vince
Mandi
Jennifer
Regina

RigUp Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage are described as starting on day one, with mental‑health resources (EAP, Calm) also called out; feedback suggests health insurance is a relative strong point. Company materials and multiple third‑party listings consistently emphasize comprehensive plan options.
  • Retirement Support A 401(k) plan with company matching is repeatedly highlighted, alongside financial planning support and protection benefits like life and disability insurance. Feedback suggests the retirement offering is a core strength paired with competitive total rewards.
  • Leave & Time Off Breadth Flexible/unlimited PTO for full‑time employees is prominently featured, with additional paid time off elements such as holidays, sick, and bereavement leave noted. Unlimited PTO is frequently referenced as a standout policy, with suggestions to confirm implementation details during the offer stage.

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The Company
HQ: Austin, TX
260 Employees
Year Founded: 2014

What We Do

We offer a source to pay solution designed for the energy sector. It streamlines the entire process from finding suppliers to issuing payments. Our goal is to strengthen alignment between field workers and corporate offices.

Why Work With Us

RigUp ensures every employee has opportunity to learn and grow. Our team is innovative and nimble, and when a challenge presents itself, we work diligently to find game-changing solutions. We foster a fun, transparent, and collaborative environment— work is better when you enjoy what you do.

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RigUp Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Company Office Image
HQAustin, TX
Company Office Image
Belfast, Northern Ireland
Calgary, Alberta
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