Spend your summer turning technical knowledge into tools that help data center teams work with confidence.
As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin. You will help build clear documentation, training materials and knowledge resources for data center engineering environments.
You will work with engineers, operational teams and subject matter experts to turn complex information into usable guidance. Your work will help colleagues understand current processes, onboard faster and apply information with confidence.
This is a 12-week, full-time summer internship, planned for May to August. You will own defined project tasks with guidance, feedback and support from experienced team members.
You will gain practical experience in documentation, training content, knowledge systems and project coordination.
The team and cultureYou will work with a team that supports the infrastructure used to develop and test the next generation of AI systems. Work happens through clear briefs, expert input, structured reviews and regular feedback.
You will be trusted to organize information, ask useful questions and improve how knowledge is shared. Decisions are made through accuracy, clarity, user feedback and alignment with the right subject matter experts.
The team values people who think big, act fast, take responsibility and speak up. As an intern, you will build confidence by helping technical teams make complex information easier to use.
What we’re looking for- Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication or a related field
- Strong written communication skills and the ability to organize information clearly for different audiences
- Careful attention to detail, with a commitment to accurate, high-quality work
- Ability to follow established processes, incorporate feedback and ask questions when requirements are unclear
- Organizational and time-management skills, including the ability to manage assigned tasks and deadlines
- Interest in technical, engineering, data center or operational environments, with confidence using productivity, presentation and collaboration tools
While we have outlined a set of requirements, we value transferable skills and diverse experiences.
Benefits- Flexible working: Balance your work and personal life with greater flexibility
- Comprehensive healthcare: Medical, dental and vision coverage to help keep you and your family healthy
- Phantom equity: Share in Graphcore’s success
- Tax-advantaged healthcare savings: Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) to help you make the most of your healthcare spending
- Peace of mind protection: Disability and life insurance to provide financial security when you need it most
- Retirement planning support: A 401(k) plan to help you invest in your future
- Commuter benefits: Help cover the cost of your daily commute
- Wellbeing resources: Access to wellness services that support your physical and mental health
- Employee Assistance Program (EAP): Confidential advice and support for you and your family across a range of personal, financial and wellbeing matters
We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work.
We’re an equal opportunity employer and recognize that everyone brings different strengths and perspectives. If you need any accommodations during the interview process, just let us know - we're happy to support you.
Join the Team at GraphcoreGraphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.
Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute.
Ready to spend your summer building skills that make technical teams faster, clearer and better connected?
Apply now to join Graphcore as a Knowledge Management and Training Project Intern.
Skills Required
- Currently enrolled in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication, or a related field.
- Strong written communication skills and ability to organize and present information clearly for different audiences.
- Strong attention to detail and commitment to accurate, high-quality work.
- Ability to follow established processes, incorporate feedback, and seek clarification when needed.
- Organizational and time-management skills, including the ability to manage assigned tasks and deadlines.
- Ability to collaborate respectfully with colleagues from different disciplines and backgrounds.
- Interest in technical, engineering, data center, or operational environments.
- Confidence using common productivity, presentation, and collaboration tools.
- Experience creating documentation, training materials, presentations, or structured learning content.
- Familiarity with knowledge-management or collaboration platforms such as Confluence or SharePoint.
- Experience gathering, verifying, and organizing information from multiple sources.
- Interest in workplace safety, operational processes, compliance, or continuous improvement.
- Interest in artificial intelligence, computing infrastructure, or data center technologies.
What the Team is Saying
Graphcore Compensation & Benefits Highlights
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Healthcare Strength — Company materials list private medical insurance, dental coverage, health cash plans, mental‑health support, and day‑one U.S. medical options via Cigna/Kaiser. Feedback suggests these offerings are a meaningful strength, particularly in the UK.
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Leave & Time Off Breadth — Benefits highlight flexible working hours, unlimited annual leave, generous parental leave, and paid U.S. holidays. Feedback suggests work‑life balance is often described positively alongside these policies.
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Retirement Support — UK information cites pension matching up to 5%, while U.S. listings describe a 401(k) with a 100% company match up to 6%. Feedback suggests these structured contributions are viewed as competitive elements of the package.
Graphcore Insights
What We Do
At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.
Why Work With Us
Our team is at the forefront of the machine intelligence revolution, enabling innovators from all industries to build AI-native products to expand human potential. What we do at Graphcore really makes a difference.
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Graphcore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Graphcore, we value wellbeing and flexibility to support a healthy work/life balance. Our hybrid approach encourages office-based colleagues to work onsite three days a week, with trusted flexibility built on trust and transparency for everyone.
