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Reimagining what's possible for food and agriculture
The Role
IT Asset Management Process Consultant responsible for designing, documenting, governing, and continuously improving ITAM processes. The role develops workflows, process maps, RACI matrices, SOPs, and knowledge materials; supports HAM, CMDB, and SAM; manages Agile backlogs and delivery tracking; ensures ITIL 4, compliance, and organizational standards alignment; and prepares executive presentations and recommendations.
Summary Generated by Built In
Job Purpose and Impact
We are seeking an experienced ITAM Process Consultant with 8+ years of experience in IT Asset Management, IT Service Management, and Process Governance. The ideal candidate will possess strong expertise in industry with the best practices, ITIL 4 frameworks, process design, workflow development, documentation management, and Agile delivery methodologies.
This role will be responsible for documenting and continuously improving ITAM processes while ensuring alignment with organizational standards, compliance requirements, and business objectives.
Key Accountabilities
ITAM Process Management
Process Design & Workflow Development
Agile Delivery & Enhancement Management
Documentation & Knowledge Management
Executive Presentations & Reporting
Key Skills
Functional Skills
Soft Skills
Qualifications
We are seeking an experienced ITAM Process Consultant with 8+ years of experience in IT Asset Management, IT Service Management, and Process Governance. The ideal candidate will possess strong expertise in industry with the best practices, ITIL 4 frameworks, process design, workflow development, documentation management, and Agile delivery methodologies.
This role will be responsible for documenting and continuously improving ITAM processes while ensuring alignment with organizational standards, compliance requirements, and business objectives.
Key Accountabilities
ITAM Process Management
- HAM and CMDB and provide support to SAM
Process Design & Workflow Development
- Create detailed process flows, workflows, RACI matrices, SOPs, work instructions, and process documentation.
- Develop and maintain process maps using standard process modeling methodologies.
- Apply ITIL 4 principles and service management best practices to ITAM processes.
Agile Delivery & Enhancement Management
- Manage and maintain Agile boards (Azure DevOps, Jira, ServiceNow Agile, etc.).
- Create, refine, prioritize, and track user stories, tasks, bugs, and enhancements.
- Collaborate with development and platform teams to drive execution of ITAM-related initiatives.
- Monitor sprint progress and ensure timely closure of deliverables.
- Facilitate backlog grooming and stakeholder prioritization sessions.
Documentation & Knowledge Management
- Establish and maintain an organized ITAM documentation repository.
- Define documentation standards, templates, version controls, and governance practices.
- Ensure all ITAM documentation follows business-approved standards and organizational structures.
- Create operational guides, knowledge articles, training materials, and process documentation.
Executive Presentations & Reporting
- Develop professional PowerPoint presentations for leadership reviews and governance forums.
- Prepare executive-level summaries and strategic recommendations.
Key Skills
Functional Skills
- ITIL 4
- Process Design
- Workflow Development
- Compliance & Audit Readiness
- Continuous Improvement
- Azure DevOps
- Jira
- Confluence
- Visio
Soft Skills
- Stakeholder Management
- Communication & Facilitation
- Executive Presentation Skills
- Documentation Excellence
- Organizational Skills
- Strategic Thinking
- Problem Solving
- Collaboration & Influencing
Qualifications
- Minimum requirement of 8 years of relevant work experience.
Skills Required
- Minimum 8 years of relevant experience in IT Asset Management, IT Service Management, and process governance
- Expertise in ITIL 4 frameworks and service management best practices
- Experience with process design, workflow development, process mapping, SOPs, RACI matrices, and process documentation
- Experience with Agile delivery methodologies, backlog management, user stories, and sprint tracking
- Experience with Azure DevOps, Jira, or ServiceNow Agile
- Experience with compliance, audit readiness, continuous improvement, and documentation governance
- Strong stakeholder management, facilitation, communication, and executive presentation skills
What the Team is Saying
Gaby
Data Engineering Lead
Landon
North America Service Assurance Manager
Navita
Software Engineering Senior Supervisor
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William Orgertrice
Data Engineer
Kayode D.
Principal Data Engineer
Patricia
Supply Chain Learning & Development and Digital Support Lead
Heather W.
Software Engineer
Kristen K.
Factory of the Future Digital Product Manager
Shrey B.
Senior Software Engineer
Madhuri P.
Senior Data Scientist
William Orgertrice
Data Engineer — Data Function, Platforms and Product Engineering
Navita S.
Software Engineering Senior Supervisor
Heather W.
Software Engineer
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Cargill Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options, with broad networks, mental-health/EAP resources, and wellness incentives. Feedback suggests plan choice and advocacy resources provide strong support for navigating care.
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Retirement Support — Retirement programs feature a 401(k) with company matching alongside an ESOP and an additional retirement account. Feedback suggests these elements are widely regarded as a strong long‑term value.
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Leave & Time Off Breadth — The published PTO structure scales from 15 to 30 days with tenure, alongside paid holidays and paid family leave. Feedback suggests the breadth of time off supports work‑life needs, especially for longer‑tenured employees.
Cargill Insights
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The Company
What We Do
We are a family company providing food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils, salt to skincare, feed to flooring. By providing customers with products that are vital for living, we help businesses grow, communities prosper and consumers live well in their daily lives.
Why Work With Us
The decision to join Cargill can open the door to a world of possibility. As part of our Digital, Technology & Data team, you’ll get to be part of a large and diverse group full of unique perspectives united by a common, higher purpose while building a rewarding career full of opportunity, growth and the satisfaction of knowing your work matters.
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Cargill Teams
Cargill Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
