Work Location: Remote – Phoenix, AZ
Travel: Monday–Friday (Consistent weekly air travel)
Reports to: National Installation Manager
Salary Range: $90,000 - $100,000
About Grocery TVGrocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision—where 90% of purchases take place.
The RoleGrocery TV is seeking a hands-on Installation Manager to support installation, primarily, and maintenance across of our in-store media network.
This is a travel-intensive role (Monday–Friday) ideal for someone who enjoys working independently in the field, solving technical issues, and building strong relationships with store teams.
You will be responsible for deploying and servicing Grocery TV equipment nationally, ensuring our network remains operational and performing at a high level. You will partner closely with our Field Ops team to execute installation work and maintenance work as needed.
ResponsibilitiesInstallations & Deployments- Install TVs, media players, and related equipment in-store
- Execute new store rollouts and retrofit projects
- Ensure installations meet company standards for quality and safety
- Manage equipment swaps, returns, and shipments to HQ
- Maintain accurate records of service visits and inventory
- Act as the on-site representative of Grocery TV
- Improve service efficiency through effective communication and coordination
- Diagnose and resolve in-store technical issues, including power, connectivity, and hardware failures
- Reset, repair, or replace devices as needed
- Perform routine maintenance to ensure network uptime and performance
- Coordinate with Grocery TV Operations to troubleshoot and resolve escalated issues
- Travel Monday–Friday nationally
- Consistent air travel is required to support installations and maintenance nationally
- 2–4+ years in field service, installations, retail operations, or similar hands-on roles
- Ability to travel full-time (Monday–Friday)
- Valid driver’s license and access to a reliable personal vehicle
- Comfortable using tools (power drill, screwdriver, clamps, etc.)
- Ability to lift up to 100 lbs and work on ladders
- Strong problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively in the field
- Willingness to learn and adapt to new technology
- Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
- Introduction to Hiring Manager: Meet with the hiring manager to share your background, learn about the role, and align on logistics.
- Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
- Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!
- 100% medical, dental, and vision coverage
- $1,200 annual HSA match
- $1,000 annual learning & development budget
- Unlimited PTO
- 16 weeks of parental leave for all new parents
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What We Do
Grocery TV is the leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize their stores and drive incremental revenue, while upholding a high-quality shopper experience. Grocery TV handles the complexities of operating an in-store media network so retailers can focus on what they do best—serving their customers. Reaching 1 in 4 Americans across nearly 6,000 stores, Grocery TV connects brands with real shoppers where nearly 90% of purchases take place. For more information, visit www.grocerytv.com.
Why Work With Us
Our team thrives on growth, collaboration, and open dialogue. We value learning through development opportunities, regular feedback, and candid conversations. Leadership encourages fresh ideas and provides full transparency on financials and salaries because we believe that removing these barriers helps nurture a more equitable working environment.
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Grocery TV Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We embrace a hybrid work model, encouraging 3 days in the office each week. We value flexibility and want our teammates to find the right balance that works for their unique needs and helps them thrive both in and out of work.
