Head of People Strategy & Operations

Posted Yesterday
Easy Apply
New York, NY, USA
In-Office
Expert/Leader
Artificial Intelligence • Healthtech • Software • Telehealth
Our mission is to improve people’s health by making it easy to live a healthy lifestyle.
The Role
Lead Nourish’s People Strategy & Operations function, building its team, operating systems, processes, technology stack, and strategic roadmap. Drive talent density, upskilling, manager enablement, retention, performance management, culture, and operational efficiency. Partner with executives and department heads to improve organizational performance and serve as a trusted people advisor while scaling the company.
Summary Generated by Built In
About Us
Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up.

Our mission is to improve people’s health by making it easy to live a healthy lifestyle.

Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.

In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners.

Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast.

This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.

About the Role

As the Head of People Strategy & Ops, you will report into our VP of Operations & People and lead the People Strategy & Operations function, while also partnering closely with our Executive, Finance, IT, Clinical Strategy, Sales, and Engineering teams. You will play a pivotal role in shaping the strategy and execution of Nourish’s People function, and partner closely with the executive team and department heads to uphold Nourish’s high talent bar, develop & retain our team members, and drive performance across the company as we scale. We have a high-performance, ambitious, and fun culture, and you will be in charge of bolstering this and increasing our talent density as we scale.

This role is full-time and open to NYC-based candidates only (expectation to work in-person ~3 days per week, with some additional remote flexibility). Our office is located in Gramercy.


Key Responsibilities:
  • Directly manage the People Strategy & Operations function, driving best-in-class execution + speed. Build the team as we scale, owning org design, planning, tech stack, hiring, and critical metrics for your function
  • Drive strategy for the People function, including projects related to talent density, employee upskilling, manager enablement, employee retention, performance management, and culture. Drive creation of the strategic roadmap and execution on strategic projects via yourself and your team
  • Build the operating system required to scale; design the processes, tools, and decision-making cadences that help the People team and cross-functional teams sharpen performance and drive results
  • Own all People Operations processes and systems; continually work to optimize the system and drive efficiency gains via automation, tech, and process redesign. Own the People tech stack, budget & vendor relationships
  • Be a trusted partner to the executive team and department heads, helping our leaders drive performance of their teams and acting as the voice of the people (upwards) and voice of the people team (outwards)
We’d love to hear from you if:
  • You have 7–10 years of experience, with a mix of strategy work (e.g., management consulting, business operations, financial services) and start-up experience; direct People and Talent-related experience preferred but not required
  • You have strong people instincts and communication skills, with the ability to influence Director, VP, and C-suite stakeholders, and craft the Nourish culture as we scale
  • You’re a strategic thinker who uses data and first principles to solve problems, and you aren’t afraid to do things the unconventional way. You’re open to challenging mainstream thinking if it doesn’t work for Nourish
  • You’re operationally excellent; you’re able to manage a high volume of moving pieces and competing priorities with strong attention to detail and organization skills, while still maintaining momentum and clarity in a fast-paced environment
  • You’re highly collaborative and cross-functional, able to work effectively across departments to advance towards goals
  • You’re energized by 0→1 and 1→10 work, and enjoy stepping into undefined spaces to build structure, momentum, and clarity where none exists
More Information

The Nourish Bar

Our Values

Why Nourish Exists

How We Work

Comp Philosophy

Benefits

 

Skills Required

  • 7–10 years of experience, including strategy work and startup experience
  • Strong people instincts and communication skills with the ability to influence Director, VP, and C-suite stakeholders
  • Strategic problem-solving skills using data and first-principles thinking
  • Operational excellence, organization, attention to detail, and ability to manage competing priorities
  • Strong collaboration and cross-functional partnership skills
  • Experience building structure and momentum in undefined or early-stage environments
  • Direct People and Talent-related experience
  • NYC-based and available to work in person approximately three days per week

What the Team is Saying

Marina
Guillermo
Tommy
Sarah
Nick

Nourish Compensation & Benefits Highlights

  • Parental & Family Support Parental leave is presented as up to 12 weeks fully paid, alongside family-oriented benefits noted on company and aggregator pages. Feedback suggests these policies are part of a W‑2 package available to eligible full‑time clinicians.
  • Leave & Time Off Breadth Time off is described as 20 days of PTO plus federal holidays, with additional PTO accrual noted for RDs. Feedback suggests these allowances are positioned as competitive for a telehealth employer.
  • Healthcare Strength Core health benefits are listed for full‑time RDs, including medical, dental, and vision coverage, with some sources noting immediate eligibility. Feedback suggests mental‑health resources and HSA/FSA options are also mentioned in benefit summaries.

Nourish Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, New York
315 Employees
Year Founded: 2021

What We Do

Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.

Why Work With Us

Health is the most important thing in life, and the American healthcare system is completely broken. Nourish is building a new system from the ground-up. We hire people with grit, ownership, and heart; people that love solving hard problems, move fast, think from first principles, and push each other to grow.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Nourish Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our team is a mix of both remote & local (in NYC - soon to also be in SF). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!

Typical time on-site: Flexible
HQNYC HQ

Similar Jobs

Nourish Logo Nourish

Analytics Engineering Lead

Artificial Intelligence • Healthtech • Software • Telehealth
Easy Apply
In-Office
New York, NY, USA
315 Employees

Nourish Logo Nourish

Provider Recruiting Associate

Artificial Intelligence • Healthtech • Software • Telehealth
Easy Apply
In-Office or Remote
2 Locations
315 Employees

Nourish Logo Nourish

Technical Recruiter

Artificial Intelligence • Healthtech • Software • Telehealth
Easy Apply
Hybrid
New York, NY, USA
315 Employees

Nourish Logo Nourish

Director of Provider Onboarding

Artificial Intelligence • Healthtech • Software • Telehealth
Easy Apply
In-Office
New York, NY, USA
315 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account