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KPA helps organizations keep people safe, protect their business, and elevate compliance.
The Role
The Guided Compliance Consultant manages client relationships, educates on regulations, assists during inspections, resolves issues, and drives improvements.
Summary Generated by Built In
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for seven years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
Position Description:
The Guided Compliance Consultant is responsible for driving the engagement and on-going success of KPA’s client base. The primary objective is to manage client relationships and educate and guide the client on regulations and rules put in place by Federal, State, and Local Regulatory Agencies.
Responsibilities:
• Research current and upcoming regulations or changes to the regulations.
• Communicate clearly with the owners, executive management, champions, and department managers
concerning any current or proposed regulations put in place by regulatory agencies.
• Ongoing communication to educate and consult with clients through calls, regular interactions, emails, and
quarterly reports and meetings.
• Assist clients remotely during regulatory inspections conducted by Federal, State, or Local agencies.
• Resolving client issues as part of the escalation process and manage until the issue is resolved.
• Understand the full functionality of the KPA product suite, ABLE software, features and benefits, and
competitive position to best support all clients.
• Resolving client issues as part of the escalation process and manage until the issue is resolved.
• Collect feedback to drive continuous improvement across all areas of the business.
• Other duties as assigned by management.
Responsibilities:
• Research current and upcoming regulations or changes to the regulations.
• Communicate clearly with the owners, executive management, champions, and department managers
concerning any current or proposed regulations put in place by regulatory agencies.
• Ongoing communication to educate and consult with clients through calls, regular interactions, emails, and
quarterly reports and meetings.
• Assist clients remotely during regulatory inspections conducted by Federal, State, or Local agencies.
• Resolving client issues as part of the escalation process and manage until the issue is resolved.
• Understand the full functionality of the KPA product suite, ABLE software, features and benefits, and
competitive position to best support all clients.
• Resolving client issues as part of the escalation process and manage until the issue is resolved.
• Collect feedback to drive continuous improvement across all areas of the business.
• Other duties as assigned by management.
Success Criteria:
• Ability to work independently and in a team environment with efficiency.
• Experienced at problem solving, organizational and time management skills.
• Dynamic personality with an effective communication style.
• Must be self-motivated and goal oriented.
• Clear and concise with both verbal and written communication.
• Ability to understand process, identify improvements and implement change.
• Experienced at problem solving, organizational and time management skills.
• Dynamic personality with an effective communication style.
• Must be self-motivated and goal oriented.
• Clear and concise with both verbal and written communication.
• Ability to understand process, identify improvements and implement change.
Qualifications:
• 2+ years in an Account Management or Field Consultant position.
• Experience in the Finance or Fixed Operations departments of a dealership is a plus.
• Experience with Microsoft Office (Word, Excel, Powerpoint, Outlook, etc.).
• Communicate effectively with clients of all levels.
• Patient, friendly, and direct when necessary.
• Skilled at building long-term relationships with our clients.
• Intellectually curious and able to think on your feet.
• Experience with Microsoft Office (Word, Excel, Powerpoint, Outlook, etc.).
• Communicate effectively with clients of all levels.
• Patient, friendly, and direct when necessary.
• Skilled at building long-term relationships with our clients.
• Intellectually curious and able to think on your feet.
Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.
About KPA
Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.
We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Places to Work to Work by Built In Colorado for 2025, making the list seven years running.
KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Please see our Candidate Privacy Notice here
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What the Team is Saying
Brandon
Client Support Manager
Marnie
Office Manager
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Jordan
Talent Acquisition Partner
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Human Resources Generalist
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Client Success Manager
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Senior Financial Analyst
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The Company
What We Do
KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA’s easy-to-use software platforms, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what’s important—their core business. For nearly 40 years, KPA has helped 10,000+ clients achieve regulatory compliance, protect their business, and keep people safe.
Why Work With Us
Since 1986 we have been refining the core values with which we work together as a team and with our clients. Do you align with our core values of Integrity, Helpfulness, Excellence, Agility, Respectfulness, and Teamwork? It is these core values that promote our success through both organic growth and integrating acquisitions.
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KPA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
KPA operates in a hybrid, remote-first work environment where daily office attendance is optional and teams get together in-person for collaboration.
Typical time on-site:
Flexible
Westminster, CO
Our headquarters is located in the CirclePoint Corporate Center in Westminster, right off US 36 between 104th and 112th. Minutes from the Westminster Promenade, a major entertainment and food hub.
