Welcome to Motto by Hilton Sydney City Centre!
Motto by Hilton is more than a place to stay – it is a smarter way to travel. Built for explorers who crave connection over convention, Motto immerses guests in the energy of each destination. Every property is shaped by its neighborhood, with flexible, cleverly connected rooms that maximize space and adapt to every need. At the heart of each hotel is a vibrant restaurant and bar – a social hub where locals and travellers come together over coffee, cocktails, and standout cuisine. Motto launches guests into the city’s rhythm and welcomes them back to recharge, reconnect, and head out for more. Cleverly connected. Always in motion.
The Property
Motto by Hilton Sydney City Centre will introduce an exciting new lifestyle hospitality experience to Australia. Located on York Street in the heart of Sydney’s CBD, the 152-room hotel will be a cleverly designed launchpad to the city, moments from The Rocks, Darling Harbour, Barangaroo, the Sydney Opera House and Harbour Bridge. Flexible guestrooms, vibrant social spaces, locally inspired experiences and bar-led food and beverage, including an exciting year-round rooftop bar, will bring guests and locals together from morning through night. As Australia’s first Motto by Hilton hotel, this is a rare opportunity to help launch a bold, culturally connected brand and create one of Sydney’s most dynamic new social destinations.
ResponsibilitiesThe Role
As a Motto General Manager, you will lead a high-energy hotel that redefines what is possible in small spaces. Motto is built for a hip traveller who values design, efficiency, and cultural connection. Your role is to deliver a lifestyle experience that is bold, social, and deeply tuned into the local vibe.
You will curate experiences that reflect the city’s rhythm – through music, programming, and partnerships with local creatives and small businesses. Everything should feel intentional and relevant to a trend-aware, culturally curious audience. You will treat food and beverage like a standalone hotspot: casual, cool, and locally loved. Whether through pop-ups, bar-forward menus, or grab-and-go done well, your F&B program should draw in both guests and neighbourhood regulars.
You will champion business excellence by driving financial success and staying ahead of market trends. Collaborate with Sales & Marketing to craft revenue strategies that deliver commercial performance and brand impact. Your financial stewardship ensures budgets are managed effectively, market shifts are anticipated, and initiatives enhance guest experience and reputation.
You will also build strong owner relationships, serving as the primary liaison between hotel owners and Hilton. Keep communication open and proactive – sharing financial results, brand initiatives, and property health – while advocating for resources that elevate the Motto experience.
You are a hands-on, entrepreneurial leader who creates maximum impact with a lean team and an agile mindset. You will lead a team that is empowered to show personality and make every interaction feel genuine, modern and unpretentious. You create a place that feels spontaneous, social and worth discovering, while demonstrating the Hilton values that have made us the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune.
Qualifications
The Essential
Proven experience as a General Manager or Hotel Manager, with an established understanding of Sydney’s hospitality landscape and market dynamics
Experience in lifestyle brands and the ability to deliver successful hotel pre-openings will be a distinct advantage
Proven ability to apply refined aesthetic judgement and brand sensibility to curate distinctive guest experiences across all touchpoints
Demonstrated success in driving commercial performance and guest engagement metrics
Strong financial acumen with experience in budgeting and forecasting
Exceptional communication, negotiation, and stakeholder management skills
- Expertise in leadership development, with a track record of achieving outstanding team member engagement
- Have Australian work rights
Hilton Hotels & Resorts
Hilton is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,800 properties and nearly 1.3 million rooms, in 139 countries and territories.
We have great momentum with 13 of our 24 brands present in APAC – all of our brands are unified by our promise to deliver the most reliable and friendly stays to our guests.
The possibilities are endless with a career at Hilton, the #1 World’s Best Workplace as awarded by Great Place to Work & Fortune. Review current Hilton Hotels & Resorts business updates here.
About UsSkills Required
- Proven experience as a General Manager or Hotel Manager
- Established understanding of Sydney's hospitality landscape and market dynamics
- Experience with lifestyle brands
- Experience delivering successful hotel pre-openings
- Refined aesthetic judgment and brand sensibility for curating distinctive guest experiences
- Demonstrated success driving commercial performance and guest engagement metrics
- Strong financial acumen, including budgeting and forecasting
- Exceptional communication, negotiation, and stakeholder management skills
- Leadership development expertise and a track record of achieving strong team member engagement
- Australian work rights
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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