FinDox Operations Specialist

Posted One Month Ago
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Hiring Remotely in Pakistan
Remote or Hybrid
Junior
Fintech • News + Entertainment • Software • Database • Financial Services
Where Credit Becomes Clear
The Role
Supports FinDox’s daily operations by maintaining data, processing high-volume time-sensitive emails, ensuring data quality and workflow consistency, organizing virtual files, managing documentation and notifications, handling support inquiries, and covering weekend operations for continuous service.
Summary Generated by Built In

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more. 
Role

The Operations Specialist role at FinDox is responsible for supporting the everyday operations of our company, including managing our email notification service, documentation processes, and virtual file organization, as well as handling support inquiries.

Responsibilities

  • Maintain and update data on FinDox (Octus’s loan document aggregation/compliance service)
  • Process high volume of time-sensitive emails
  • Ensure data quality and workflow consistency
  • Organize virtual files and folders
  • Cover weekend operations to ensure continuous service

Requirements

  • Fresh graduate or up to two years of relevant work experience
  • Ability to work weekends
  • Strong communication skills and collaborative attitude
  • Excellent attention to detail
  • Web savvy and strong aptitude with learning new systems and technology
  • Experience working in fast-paced environment and/or experience with time-sensitive activities (a plus)

Equal Employment Opportunity

Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.

Skills Required

  • Fresh graduate or up to two years of relevant work experience
  • Ability to work weekends
  • Strong communication skills and a collaborative attitude
  • Excellent attention to detail
  • Web savvy and strong aptitude for learning new systems and technology
  • Experience working in a fast-paced environment or with time-sensitive activities

What the Team is Saying

Rachel

Octus Compensation & Benefits Highlights

  • Healthcare Strength — Medical, dental, and vision insurance are explicitly listed on the careers page, and third‑party benefits profiles add details like FSA availability and wellness perks. This indicates a comprehensive core health offering rather than bare‑minimum coverage.
  • Retirement Support — A 401(k) plan is advertised, with independent listings reporting employer matching (e.g., 50% up to a $3,500 cap) and mentions of pension plans in some postings. These features point to meaningful long‑term financial support.
  • Leave & Time Off Breadth — Paid vacation, sick leave, and parental leave are highlighted, with external sources citing 15–20 PTO days, 48 paid sick hours, and parental leave up to 10 weeks for primary caregivers and 2 weeks for secondary. This breadth suggests time‑off policies that extend beyond basic minimums.

Octus Insights

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The Company
HQ: New York, NY
808 Employees
Year Founded: 2013

What We Do

Octus, was founded in 2013 with a simple conviction: credit decisions deserve clarity, not chaos. Markets were fragmented. Intelligence was gated. Data lived in silos. Professionals were forced to stitch together incomplete pictures while the clock kept running. We built Octus to change that. Octus is the essential credit platform that tracks the entire credit lifecycle. From origination and underwriting to secondary trading, refinancing, distress and restructuring, we follow every development across leveraged loans, high-yield bonds, private credit and special situations. We structure millions of documents, surface risks, benchmark performance and deliver expert reporting and analysis in real time. What began as a newsroom fused with legal and financial expertise has evolved into a unified ecosystem. Octus brings together proprietary data, expert-driven intelligence and integrated workflow tools so credit professionals can analyze situations, uncover opportunities, manage portfolios, execute trades and stay compliant without ever leaving the platform. Insight and action finally live in one place. Today, nearly 40,000 professionals across the world’s leading banks, asset managers, CLO managers, law firms and advisors rely on Octus to move smarter and faster. They turn to us for breadth, depth and rigor forged over more than a decade, and for the speed, integration and precision that define the future of credit workflow. Our mission is direct and ambitious: end fragmentation, collapse the distance between intelligence and execution, and transform insight into impact. Because in credit, clarity isn’t just an advantage. It’s everything. Octus: Where credit becomes clear.

Why Work With Us

Octus is where real experts work together to cut through chaos and build clarity in credit. You feel your impact here. What you create shapes real decisions in the market. The problems matter. The people are sharp. If you want work that counts, this is the place.

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Octus Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Reorg has adopted a hybrid working policy. For non-remote employees located within a reasonable commuting distance to one of our offices, the requirement is to work from the office at least 2 days per week.

Typical time on-site: 2 days a week
HQNYC Office
Bucharest Office
El Segundo Office
London Office
Pune Office
Vilnius Office
Washington DC Office
Learn more

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