We are looking for an Executive Assistant & Workplace Experience Coordinator to support members of Smartly’s Executive Leadership Team while owning the day-to-day workplace experience in our Mexico City office. You will combine thoughtful, proactive executive support with hands-on office coordination, helping our leaders use their time effectively while creating an organized and welcoming environment where our local team can do their best work.
This is a hybrid role based in Mexico City, with an expectation of working from the office three days per week.
What You Will Do- Support 2–3 members of our Executive Leadership Team, managing complex calendars, travel, meetings, and day-to-day coordination with discretion and attention to detail.
- Anticipate executive needs and priorities, identifying scheduling conflicts, preparing for upcoming commitments, and helping leaders make effective use of their time.
- Coordinate leadership meetings and events, including agendas, materials, action items, leadership offsites, board-related meetings, and company events.
- Build strong relationships across Smartly, working with stakeholders across functions, locations, and time zones to keep communication and coordination moving smoothly.
- Own the day-to-day experience of our Mexico City office, coordinating facilities, vendors, supplies, catering, visitors, and other operational needs.
- Create a welcoming and well-organized workplace, ensuring employees, candidates, partners, and visitors have a consistent and positive experience in the office.
- Plan local office events and employee experiences that create opportunities for connection and collaboration, partnering with our global Workplace Experience team where appropriate.
- Handle sensitive information with discretion, applying sound judgment and professionalism in your work with executives, employees, and external partners.
- Strong experience providing administrative or executive support to senior leaders, including managing complex calendars, travel, meetings, and competing priorities.
- Professional fluency in both English and Spanish, with clear written and verbal communication skills in both languages.
- Excellent organization and attention to detail, with the ability to anticipate needs, follow through reliably, and adjust when priorities change.
- A proactive and practical approach to problem-solving, with the judgment to determine what needs immediate attention and what can be handled independently.
- Experience handling confidential or sensitive information with professionalism and discretion.
- Strong relationship-building skills and confidence working with stakeholders at different levels and across multiple locations and time zones.
- A hands-on, service-oriented approach to workplace operations and creating a positive employee and visitor experience.
- Ability to work from our Mexico City office three days per week, with a 9:00 a.m. start to support executive schedules and the daily rhythm of the workplace.
At Smartly, we offer a place where you can advance your career. Here, you'll find:
An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.
Apply Now and Build Your Future with Smartly!
Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together
#LI-HYBRID
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
The processing of your information is described in our Candidate Privacy Notice.
Skills Required
- Strong experience providing administrative or executive support to senior leaders
- Experience managing complex calendars, travel, meetings, and competing priorities
- Professional fluency in English and Spanish
- Clear written and verbal communication skills in English and Spanish
- Excellent organization and attention to detail
- Ability to anticipate needs, follow through reliably, and adjust when priorities change
- Proactive and practical problem-solving approach
- Judgment to determine what requires immediate attention and what can be handled independently
- Experience handling confidential or sensitive information professionally and discreetly
- Strong relationship-building skills with stakeholders across levels, locations, and time zones
- Hands-on, service-oriented approach to workplace operations and employee and visitor experience
- Ability to work from the Mexico City office three days per week
- Ability to start at 9:00 a.m.
What the Team is Saying
Smartly Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is characterized as comprehensive, including medical, dental, vision, and mental‑health coverage across many locations. In the U.S., there are indications of strong employer contributions in some plans, pointing to competitive coverage in at least some markets.
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Leave & Time Off Breadth — Time off is highlighted as a standout, with five weeks of paid vacation, company holidays, and in some U.S. roles unlimited sick days. This breadth is positioned as a core strength of the package.
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Retirement Support — Retirement support is present via a 401(k) with company match in U.S. roles and pension‑style offerings in some markets. This mix indicates meaningful employer support for long‑term savings.
Smartly Insights
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek. Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful. We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.
