Jobs at Smartly

Paid Fall 2026 internship supporting Smartly’s Customer Success team in New York. The intern will shadow Customer Success and Paid Social Media Managers, learn Smartly’s advertising platform and social channels, develop an upsell matrix, analyze campaign performance, support strategic recommendations, and collaborate on customer and commercial projects.

Supports revenue operations through reporting, dashboard updates, sales and pipeline analysis, Salesforce data quality maintenance, audits, process documentation, and ad hoc analytics. The intern collaborates with Sales, Marketing, Customer Success, and Finance to identify process improvements and communicate business insights through presentations and summaries.

Supports recruiting operations by coordinating interviews, communicating with candidates, maintaining applicant tracking data, assisting with job postings and recruiting reports, preparing interview materials, and improving hiring processes and candidate experience. The intern also supports internship-program coordination and Talent Acquisition projects while collaborating with recruiters, hiring managers, and interviewers.

Supports onboarding managers with customer projects, presentations, reporting views, campaign analysis, product-feed setup, timeline tracking, and cross-functional coordination. The intern will develop paid media and project-management skills while helping customers launch on Smartly’s advertising platform.

Six-month software engineering launchpad for recent Computer Science or related graduates. Participants contribute to Smartly’s advertising platform, work on product development with experienced mentors, strengthen web engineering skills, and support customers through technical problem-solving. The program requires 37.5 hours per week, English proficiency, and attendance at the Helsinki office at least three days weekly. It begins in January 2027 and may lead to a permanent engineering role.

Supports product messaging, positioning, go-to-market materials, product launches, customer research, competitive analysis, sales enablement, and customer insight gathering. The intern translates technical product information into customer-friendly communications and collaborates with Product, Marketing, Sales, and Customer Success teams.

Research emerging social and cultural trends across digital platforms, develop trend reports, and translate insights into strategic narratives, presentations, and creative frameworks for brands. The intern will conduct creative audits, curate campaign examples, create scalable trend-forward materials, and collaborate with creative leaders and technologists. They may also present findings or support customer meetings.

Supports global recruiting operations by coordinating interviews across time zones, maintaining candidate data in Greenhouse, assisting recruiters and hiring teams, monitoring scheduling requests, supporting reporting and documentation, improving recruiting processes, and ensuring a positive candidate and interviewer experience.

Lead strategic agency partnerships across the UK by developing growth strategies, identifying and closing client opportunities, managing commercial agreements, presenting advertising solutions, and driving revenue, adoption, and agency advocacy. Serve as the primary contact for agency leadership while collaborating with sales, client partner, platform, and cross-functional teams. The role requires strong agency ecosystem knowledge, business acumen, presentation skills, and familiarity with digital advertising technologies.

Leads Smartly’s User Guidance function, managing a small technical writing team while remaining hands-on. Owns the Knowledge Base strategy, information architecture, content quality, and integration of product knowledge across documentation, in-product guidance, APIs, MCP, support AI, and agentic experiences. Partners with Product, Engineering, Design, Data, AI, Support, and Customer Success teams; uses analytics to identify gaps and improve customer self-service and AI retrieval. Requires working three days weekly from Smartly’s Helsinki office.

Supports enterprise sales development through account research, contact identification, outbound prospecting, personalized outreach, and pipeline generation. Partners with Account Executives and Marketing, uses Salesforce to document prospect engagement, applies data and AI-powered tools, and participates in sales training and coaching. This hybrid internship is paid at $20 per hour for approximately 30 hours weekly from October 6 through December 17, 2026.

Paid internship analyzing omnichannel advertising data across social, search, video, retail media, and CTV. Responsibilities include writing SQL queries, using Tableau and Google Data Studio, validating cross-platform data, creating performance reports, conducting advertising research, running basic Python scripts, and applying AI tools to uncover insights. The intern collaborates with global teams and presents a final project.

Business Analytics Interns will transform and model datasets, analyze customer and business data, build dashboards, support ad hoc investigations, and translate stakeholder questions into actionable insights. The role also involves communicating findings to technical and non-technical audiences and exploring AI tools to improve analytical workflows and self-service analytics. The internship runs approximately 30 hours per week from October 6 through December 17, 2026.

Supports a product and workflow migration by creating, auditing, organizing, and governing documentation, knowledge articles, FAQs, job aids, communications, and training materials. The intern collaborates with Product, Process, Training, and Workflow Owners, identifies content gaps, tracks dependencies and migration readiness, coordinates training sessions, and provides progress updates. The role offers hands-on experience in creative operations, knowledge management, instructional content, cross-functional coordination, and change adoption.

Supports Smartly’s corporate communications, public relations, social media, and content initiatives. Responsibilities include drafting messaging and social copy, researching journalists and industry trends, assisting with press materials, tracking media coverage, coordinating timelines, maintaining content calendars, and supporting reporting and documentation. The intern will work with global communications leadership on internal and external campaigns while developing practical marketing and communications experience.

Supports the Growth Marketing team across paid media and account-based marketing. Responsibilities include analyzing search terms and campaign performance, monitoring LinkedIn, Meta, and YouTube campaigns, researching competitors, reporting on audiences and leads, launching Demandbase campaigns, building targeted account lists, supporting landing pages, ads, and emails, and using AI to derive sales insights from call transcripts.

Design and build large-scale backend systems powering advertising performance reporting. Responsibilities include developing analytical reporting engines, distributed and asynchronous processing, database and query optimization, advertising-platform integrations, architecture improvements, technical ownership, and mentoring engineers.

Lead enterprise organizational transformation and workforce design as Smartly scales globally and adopts AI. Responsibilities include designing operating models, workforce frameworks, job and career architecture, leadership capabilities, transformation roadmaps, and change initiatives. The role advises executives, aligns stakeholders across functions and geographies, and translates business strategy into scalable organizational structures, workflows, and implementation plans.

Lead and develop a team of designers while shaping Smartly’s brand across campaigns, content, events, digital experiences, and marketing initiatives. Develop conceptual campaigns, provide creative direction and feedback, uphold visual identity standards, approve creative work, and improve creative processes and workflows. Collaborate with Brand, Content, Product Marketing, Communications, and other stakeholders to translate business objectives into compelling visual storytelling and effective creative solutions.

Partners with commercial and executive leaders on financial analysis, forecasting, budgeting, KPI tracking, pricing, deal reviews, investment cases, and strategic decision-making. Manages P&Ls, forecasts, and headcount plans while improving reporting and finance processes. Uses advanced Excel, SQL, financial modeling, and performance frameworks to identify trends, risks, and growth opportunities across Commercial, Operations, and Product teams.