Enterprise Account Manager - South Africa

Posted Yesterday
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Tel Aviv, ISR
Hybrid
Mid level
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
The Enterprise Account Manager is responsible for managing customer relationships, developing new business, upselling, and ensuring client retention in the African markets.
Summary Generated by Built In
Description

monday.com is seeking a talented and driven Enterprise Manager responsible for creating long-term, trusting relationships with our customers in the African regions. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

About The Role
  • Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
  • Build and maintain strong, long-lasting client relationships
  • Measured on added ARR on a quarterly basis
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
  • Serve as the lead point of contact for all commercial matters related to their assigned accounts
  • Assist with challenging client requests or issue escalations as needed
Requirements
  • At least 3+ years of experience in account management within a SaaS company - MUST
  • Proven track record of meeting and/or exceeding sales targets and quotas - MUST
  • Proficient in English - MUST
  • Experience selling multi-product solution - advantage
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt to changes within a fast paced environment
  • Customer- centric & goal oriented
  • Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment
Social Title

Enterprise Account Executive- Emerging Markets

Social Description

monday.com is seeking a talented and driven Enterprise Account Executive responsible for developing new business in the Emerging Markets - specifically the Middle East and Africa regions. You’ll join our Consulting Team based in Tel Aviv, Israel, and play a crucial role in expanding our footprint in these territories.

Skills Required

  • At least 3+ years of experience in account management within a SaaS company
  • Proven track record of meeting and/or exceeding sales targets and quotas
  • Proficient in English
  • Experience selling multi-product solution
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt to changes within a fast paced environment
  • Customer-centric & goal oriented
  • Excellent communication, organizational, and problem-solving skills

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a guaranteed 3% company contribution regardless of employee deferral, plus equity eligibility and an ESPP, strengthens long‑term financial security. This flat contribution adds predictable value alongside stock programs.
  • Parental & Family Support Up to 13 weeks fully paid parental leave for all caregivers, adoption assistance, and an onsite mother’s room indicate robust family support. Access to fertility support is also described.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks include free in‑office breakfast, a monthly meal stipend around $300, a commuter stipend around $130, snacks, and a monthly wellness stipend, alongside 12 EAP sessions. These allowances complement medical, dental, vision, life, and disability insurance.

monday.com Insights

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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