Engineering Manager, Borrower Activation (New York City)

Sorry, this job was removed at 07:04 p.m. (CST) on Tuesday, Apr 22, 2025
New York, NY, USA
In-Office
200K-250K Annually
Fintech • Mobile • Payments • Social Impact • Financial Services
We're fixing what’s broken in consumer credit with our data-driven platform, helping millions build a brighter future.
The Role

About the role:

As an Engineering Manager at January, you will play a crucial role in evolving our software from its initial focus on proving product-market fit to a more refined, optimized, and user-friendly version 2.0. 

 

Your responsibilities will include:

Drive Borrower Portal Innovations: Lead efforts to enhance our borrower portal by improving performance, implementing front-end best practices, optimizing load times, streamlining user interfaces, and ensuring responsive design across devices. These improvements will provide a smoother user experience and empower borrowers to manage their debts more effectively.

Develop Custom Financial Solutions: Design personalized settlement solutions and adaptable payment plans tailored to individual borrower needs. This role requires innovative problem-solving to create financial relief efforts that are impactful and user-friendly.

Revamp Payment Processing: Oversee the upgrade of our payment infrastructure to improve reliability and performance. Address complex technical issues to ensure high system availability and seamless operations.

 

Enhance Team Skill Development

Your leadership will drive project success and foster the professional growth of your team, ensuring their skills in cutting-edge technologies and best practices in software development continually evolve.

 

Collaboration with Key Teams

  • Compliance Team: Guide the engineering team to ensure the borrower portal adheres to regulatory standards, maintaining data integrity and security.

  • Customer Success Team: Collaborate closely to align the portal’s features with the needs of financial institutions, enhancing support for debt collection processes.

  • Platform Team: Utilize essential technologies and infrastructure insights to ensure the borrower portal’s robustness and scalability.

Your Impact:Team Leadership and Strategy

  • Strategic Vision: You will transform the borrower portal into a best-in-class platform that sets industry standards, ensuring borrowers can manage their debts with ease and efficiency.

  • Operational Excellence: Through your leadership, our engineering processes will be optimized, reducing time-to-market and increasing productivity, allowing us to deliver features that consistently meet and exceed user expectations.

  • High-Impact Decision-Making: You will set technical directions that align with company objectives, ensuring that our engineering efforts directly contribute to our strategic goals and business success.

Technical Excellence

  • Quality Champion: By conducting thorough code reviews and managing technical debt, you will maintain a robust, scalable codebase that supports long-term growth and innovation.

  • Innovation Driver: You will introduce cutting-edge technologies and best practices, fostering a culture of continuous improvement and technical excellence.

Team Development

  • Mentorship and Growth: You will create a culture of learning and development, sharing your knowledge and providing mentorship that helps team members reach their full potential.

  • Team Development: Your support in professional growth and skill development will ensure that our team remains at the forefront of technology and innovation.

  • Supportive Environment: You will foster a positive, inclusive, and collaborative team culture, where members feel valued and motivated to achieve their best.

  • Effective Feedback: Through regular 1:1 meetings and constructive feedback, you will ensure continuous improvement and high performance, addressing any issues proactively and fairly.

What You Bring to the Table:

  • A minimum of 5 years of experience as a Software Engineer, with leadership or management experience.

  • Proficiency in at least one modern programming language (Java, Python, Go, etc.).

  • Strong problem-solving and analytical skills.

  • A passion for collaboration and proven ability to work effectively with cross-functional teams.

  • Full-stack experience is essential.

 

Our compensation range for this role is $200,000 to $250,000, determined by experience, education, and skills. This role also includes a competitive equity package.

January is dedicated to closing the wage gap and offers transparent and equitable compensation packages to all team members.

We are currently hiring for this position in our New York office. 

 

What the Team is Saying

Lina
AJ
Danielle
Linya
Jake
Sam

January Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with strong employer contributions and access to mental‑health resources. Feedback suggests the healthcare offering is a notable strength for a growth‑stage fintech.
  • Parental & Family Support Fully paid parental leave for all new parents (including adoption/fostering) and miscarriage bereavement support are explicitly provided. These policies indicate meaningful family support beyond basic requirements.
  • Wellbeing & Lifestyle Benefits Equity, commuter support, gym reimbursement, learning and development stipends, office meals/snacks, and a pet‑friendly office create everyday quality‑of‑life value. Hybrid/remote flexibility and home‑office support further broaden the benefits mix.

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The Company
HQ: New York, NY
111 Employees
Year Founded: 2016

What We Do

At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives. We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance.  And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.

Why Work With Us

We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work. We thrive on: Write to clarify thinking, scale collaboration, and drive intentionality. Prioritize impact over routine. Embrace growth, feedback. Assume and act with positive intent.

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January Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 3x a week.

Typical time on-site: 3 days a week
HQNew York, NY
San Francisco, CA
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