January
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As a Staff Software Engineer on the Borrower Activation team, you will lead technical projects, mentor junior engineers, and enhance borrower experience through innovative software development. Your focus will be on channel development, system integration, and improving contact center solutions, leveraging your expertise in Python, React, and Postgres while advocating for product ownership and quality.
As a Senior Account Executive, you will drive growth by acquiring new clients and optimizing processes within the sales pipeline, collaborate with internal teams, and improve playbooks to expand the company's market presence.
As a Senior Software Engineer in the Client Activation team, you will lead the implementation of software solutions, mentor junior engineers, engage in strategic discussions, and design a new client experience integrating machine learning strategies while ensuring robust system architecture and cross-functional collaboration.
The Support Specialist is responsible for managing inbound communications from borrowers, addressing account needs, and documenting interactions using ZenDesk. The role focuses on improving contact center processes, adhering to regulations, and gathering user feedback for product improvements while maintaining a high level of customer service.
The Senior Software Engineer will develop and scale a communication platform, enhancing borrower engagement through personalized messaging. Responsibilities include creating a personalization engine, optimizing communication infrastructure, providing transparency in communication strategies, and mentoring junior engineers.
As the Director of Marketing, you will develop and implement marketing strategies to elevate the brand in the fintech sector, improve sales effectiveness, collaborate with sales and talent acquisition teams, and provide insights for market positioning. The role requires a hands-on approach and the ability to drive substantial growth through strategic marketing efforts.
As a Senior Software Engineer on the Client Integrations team, you will design and build systems for client communication while ensuring scalability, adaptability, and reliability. Your role involves leading data ingestion and ETL projects, innovating data architecture, and collaborating with cross-functional teams to deliver significant impact.
As a Senior Recruiter, you will lead full-cycle recruitment, collaborate on talent retention initiatives, and optimize hiring processes using data-driven methodologies. Your role will focus on building a high-quality talent pipeline for both technical and non-technical roles, enhancing January's employer brand, and ensuring an exceptional candidate experience.
As a Senior Client Success Manager, you will manage client relationships, ensuring they achieve their desired outcomes. This involves day-to-day issue resolution, analyzing performance data, and collaborating with product teams for improvements based on client feedback. You will also identify opportunities for growth and serve as the voice of the client within the company.
The Associate General Counsel - Regulatory will navigate legal complexities, supporting business growth through innovative legal solutions. Responsibilities include counseling on product development, managing commercial contracts, and establishing compliance processes, while training teams to recognize legal considerations.
The Head of Security will lead the organization's security initiatives, build a security team, and ensure compliance with industry regulations. Responsibilities include developing security strategies, conducting risk assessments, overseeing operational security, integrating security into software development, and fostering a culture of security awareness.
The Engineering Manager will lead the Compliance & Money Ops team, focus on building strong partnerships with Legal, Finance, and Customer Success teams, enhance system compliance and reliability, manage projects from concept to delivery, mentor engineers, and implement new initiatives aligned with compliance requirements.
The Senior Software Engineer on the DevX team will enhance tooling and processes for efficient coding and deployment, support production environments, and create user-friendly development experiences. Responsibilities include maintaining CI/CD processes, providing monitoring tools, and ensuring documentation is clear, all while supporting engineering-wide initiatives.
The Director of Operations will lead strategic growth initiatives, enhance operational efficiency, and ensure compliance across various functions. Responsibilities include collaborating with teams to identify opportunities, optimizing workflows, managing compliance, and overseeing client success strategies for scalable growth.
As a Senior Software Engineer, you'll lead technical initiatives, mentor junior engineers, and engage in strategic project planning. You'll develop new support channels using AI/ML, improve existing systems, and enhance contact center solutions for better borrower support.
The Staff Software Engineer in Client Activation will lead technical projects, mentor junior engineers, and engage in system design and ML integration to enhance client experiences. They will collaborate cross-functionally to align various teams and ensure the robustness of systems while contributing to architectural decisions and roadmap planning.
The Engineering Manager will lead innovations in the borrower portal, develop custom financial solutions, revamp payment processing systems, and mentor the engineering team while ensuring regulatory compliance and collaborating with key teams to enhance user experiences and operational efficiency.
As a Senior ML Ops Engineer, you will deploy and maintain machine learning pipelines, implement CI/CD for ML models, monitor model performance in production, optimize workflows for large datasets, manage model versioning, and troubleshoot system issues. Your efforts will enable product teams to utilize predictive models efficiently and reliably.
As a Senior Product Manager, you will define a product vision for Borrower Activation, leveraging user research and data to create solutions that help borrowers resolve debts. You will work with cross-functional teams to enhance user engagement and conversion rates, utilizing Machine Learning and AI for personalized strategies while focusing on empathy and user-centric design.
The Senior Product Analyst will analyze data to provide actionable insights that shape product direction and improve processes. Responsibilities include collaborating with product managers, conducting statistical analysis, and presenting data to enable decision-making, all while ensuring client success team is informed to handle client interactions effectively.