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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Lead and manage an engineering team in wiring device testing and certification. Allocate resources, drive process and performance improvements, ensure compliance and quality, engage customers and sales with technical guidance, coach and develop staff, support project handlers and test programs, and collaborate across functions to meet financial and operational goals.
Summary Generated by Built In
JOB DESCRIPTION
This is a hybrid role requiring 3 days per week in Raleigh, NC; Northbrook, IL; or Melville, NY.
RESPONSIBILITIES
QUALIFICATIONS
What we offer:
Learn More:
Curious? To learn more about us and the work we do, visit UL.com
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We work at the center of safety and sustainability - we're helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy and electrified transportation. Whether we're helping customers make safer electric vehicle batteries or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We're always looking for people to help us explore, experiment and advance ideas that change the way the world works. Join our team and help create a cleaner, safer future for all.
This is a hybrid role requiring 3 days per week in Raleigh, NC; Northbrook, IL; or Melville, NY.
RESPONSIBILITIES
- Implements and executes capacity and capability management under the guidance of the Engineering Manager.
- Ensures effective workflow by engaging with cross functional leads and customers in order to understand scope of projects and technical needs to assign resources effectively.
- Responsible for driving process improvements to ensure financial results are achieved.
- Typically supports local members of a team but may support remote employees in other locations.
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, assists engineering Manager in defining goals and performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Increases customer loyalty, anticipates customer needs and provides proactive solutions.
- Gathers, shares and responds to customer feedback. Coaches and mentors employees to do the same.
- Supports sales by building relationships with customers, requiring a deep understanding of what is in pipeline, obtaining feedback on how UL can do better, what is working well and identifies actions and solutions. Provides direct support to customers and team by providing technical guidance and engineering judgment to complete projects and address all issues arising needing resolution (i.e..
- customer complaints, unusual requests, technical advice).
- Ensures quality and adherence to policies and standards requirements. Leads and/or participates in discussions to drive business initiatives through brainstorming discussions.
- Empowers and holds team accountable to find new opportunities to effectively drive growth & financial goals (revenue, profit, enterprise value, etc. ).
- Delegates Project Handlers to establish the appropriate test programs.
- Supports and guides project handlers to ensure compliance with requirements, changes in project scope or specifications and customer notifications.
- Explains UL family of company's policies, procedures and requirements, negotiates completion dates and sample requirements, and ensures an effective experience with the UL family of companies.
- May handle some projects and/or act as lead reviewer to support workflow and demand.
- Communicates and exemplifies ULs Vision and Mission.
- Leads, promotes and embraces change through self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
QUALIFICATIONS
- Bachelor's degree in Engineering, Business, Supply Chain, or similar.
- 5+ years of experience in an engineering, industrial laboratory, or related environment.
- Leadership experience preferred.
- Experience in a customer or external-facing role preferred.
- Proficiency in Microsoft Office.
- Strong communication and ability to work with internal and external stakeholders.
- Ability to coach and mentor a team of all experience levels.
- Ability to work in a matrixed environment.
What we offer:
- Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $107,500-$143,300 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (80 hours).
Learn More:
Curious? To learn more about us and the work we do, visit UL.com
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We work at the center of safety and sustainability - we're helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy and electrified transportation. Whether we're helping customers make safer electric vehicle batteries or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We're always looking for people to help us explore, experiment and advance ideas that change the way the world works. Join our team and help create a cleaner, safer future for all.
Skills Required
- Bachelor's degree in Engineering, Business, Supply Chain, or similar.
- 5+ years of experience in an engineering, industrial laboratory, or related environment.
- Leadership experience.
- Experience in a customer or external-facing role.
- Proficiency in Microsoft Office.
- Strong communication and ability to work with internal and external stakeholders.
- Ability to coach and mentor a team of all experience levels.
- Ability to work in a matrixed environment.
What the Team is Saying
Jacqueline
Senior Software Sales Executive
Min
Software Product Manager
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Shubhankar
Sr. Data Scientist
Anthony
IT Technical Specialist
Emily
Software Solution Architect
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Ebony
Project Manager
Michael
Senior Director IT, Business Enablement
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UL Solutions Compensation & Benefits Highlights
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Retirement Support — The 401(k) program is portrayed as strong, with a notable employer match and an additional company contribution after the first year that enhances long‑term savings. This structure is consistently highlighted as a differentiator in the total rewards mix.
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Healthcare Strength — Medical coverage is characterized by multiple plan options administered by a major carrier and a substantial employer cost share, alongside dental, vision, and mental‑health/EAP resources. The breadth of choices and supportive programs underscore a comprehensive health offering.
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Leave & Time Off Breadth — PTO with sick time, floating holidays, and dedicated paid volunteer days are emphasized, along with paid parental bonding and family‑care leave. Flexible work arrangements by role further increase the practical utility of time‑off benefits.
UL Solutions Insights
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
