Director, National Accounts

Work Location Type: Remote
Req Number 333992
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $135,400.00 - $225,600.00. This role is eligible for an incentive target of up to $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
This position is responsible for the development and overall leadership of the National account program. This position will work cross functionally to define the contract strategy and put solutions in place for the entire organization on multi-site opportunities with third party contracts for the Integrated Facility Management (IFM) and Hospitality market segments. This position will also be accountable for driving speed to revenue, offer productivity improvements and provide operations support as needed to field leadership. Finally, the position will collaborate with peers to create a business case to build an infrastructure that would assist sales and sales leadership with multi-site opportunities in Integrated Facility Management (IFM) and Hospitality market segments.
You Will

• Identify requirements and develop a business case to assist field leadership in the assessment, strategy, development, closure, and implementation of large complex multi site opportunities.
• Work closely with field leadership to identify and deliver at least 10 large annual customer opportunities; including but not limited to, negotiation of deals, allocation of appropriate resources and implementation.
• Analyze current business trends or emerging market segments and proactively identify product solution opportunities with our key suppliers, allowing the leadership team to react quickly.
• Work with training and sales support to design and implement a simplified major account process, customized training for DSM's around the formation and management of these deals.
• Work with Sales Effectiveness and Marketing to identify potential target customers and overall market opportunity.
• Institute processes for the distribution, communication and analysis of National Account performance management.
• Assist functional business team in driving a culture of customer accountability based on monthly inspection of key account metrics and the processes that support these deals.
• Work with Sales Support to develop requirements for a customer database that will ensure appropriate capture of LOU information and customer profiles. Develop short- and long-term reporting and analysis tools for these deals.

You Have

• Bachelor's Degree required and
• Master's Degree preferred
• 10+ years experience in sales. required
• Must have previous management experience.
• Capacity to develop and implement strategy for customer segments as well as specific.
• Strong general management skills, including process management and financial management.
• Ability to grasp and learn complex concepts quickly and independently.
• Relationship management plan that leverages executive impact.
• Individual will be responsible for a territory located primarily within the Western half of US; 50% travel required

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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