At Grainger, team members are always experimenting and discovering new ways to use technology to connect maintenance, repair and operations (MRO) customers to the products they need to keep their business up and running and their people safe. “Working on the Grainger Product team means I get to solve mission critical issues that move the entire business forward,” says Dahlia Block, Software Engineer, Product and Platform Engineering. Ryan Chamberlin, Manager of Product Engineering agrees, “Grainger is committed to continuous improvement and innovation, which creates exciting opportunities for employees to learn and grow.”
Grainger
Teams at Grainger

Product in Chicago

Grainger AI & Machine Learning Team in Chicago
We are designing, delivering, and operating the digital experiences, tools, and information assets that solve customers’ problems. Our scale presents complex and interesting engineering challenges that are solved by technologists at the top of their game. Alan Cooney, Senior Manager of Applied Machine Learning shares, “Over the past few years, we have integrated ML into many aspects of our customer interactions- all with a focus of making the experience better for our customer’s." David Brenner, Director of Product Management shared similar sentiments, stating, “Grainger’s purpose: We Keep The World Working® is apparent in the way we design, deliver, and operate digital experiences, tools, and information that solve customers’ needs."
Recently posted jobs
eCommerce • Information Technology • Retail • Industrial
Manages an inside sales contact center division, including team development, performance management, sales territory analysis, customer retention, account growth, training, issue resolution, budgeting, sales planning, and collaboration with sales and marketing teams.
eCommerce • Information Technology • Retail • Industrial
Manages approximately 85 existing business customers within an assigned territory, building relationships, identifying opportunities, presenting MRO products and services, negotiating sales, and achieving performance targets. The role involves customer-site visits, territory and account planning, CRM usage, pipeline management, follow-up, and expanding customer contacts. Candidates need at least one year of sales experience, a high school diploma or equivalent, a valid driver's license, and the ability to travel with occasional overnight stays.
eCommerce • Information Technology • Retail • Industrial
Manages approximately 85 existing business customers across an assigned territory, building relationships and growing sales. Develops territory and account plans, conducts customer meetings, demonstrates MRO products and services, identifies opportunities, negotiates deals, maintains a sales pipeline, and documents interactions in a CRM system. The role is primarily field-based, involving customer-site visits, travel, and occasional overnight stays.
