Customer Services Internship

Posted 21 Days Ago
Be an Early Applicant
Cabiate, Como, ITA
Hybrid
7K-7K Annually
Internship
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
Twelve-month customer services internship rotating across softlines, hardlines, and commercial back-office functions. The intern will gain hands-on customer service and business experience through training and structured support. Candidates should have a high school diploma, undergraduate or recent graduate status in a relevant field, Excel knowledge, native Italian, English proficiency, and a proactive, team-oriented mindset. The role is fully onsite in Cabiate and offers €600 net per month plus lunch vouchers.
Summary Generated by Built In
JOB DESCRIPTION
Are you ready to start your career and gain experience in an organisation where you can truly make an impact? Our Retail & Consumer Products division is seeking an Intern for a 12-month job rotation program within Customer Service and Commercial Back Office functions.
This is not a typical internship. This is a fantastic opportunity to immerse yourself in the core of UL Solutions' business, where you'll learn by doing, and discover where you can truly make a difference.
RESPONSIBILITIES
What will you do?
Throughout the year, you will rotate across:
  • Customer Service - Softlines (clothing, toys)
  • Customer Service - Hardlines (toys, furniture)
  • Commercial Back Office - IISG (Italian Toy Safety Institute)

What will you gain?
  • Hands-on experience in a structured organisation
  • Customer service and business skills
  • On-the-job training and continuous support
  • A strong boost to your CV and experience
  • Potential future opportunities at the end of the internship

QUALIFICATIONS
Who are we looking for?
  • High School Diploma, Undergraduate or recent graduates in Economics, Management, Languages, or related fields
  • Curious, proactive, and eager to learn
  • Good knowledge of Excel
  • Italian (native) and English language skills (German is a plus)
  • Team-oriented mindset

What we offer:
  • Compensation: 600€ net per month
  • Lunch voucher (10€ per working day)
  • Duration: 12 months
  • Location: fully onsite in Cabiate

This position is gender-neutral and open to all qualified candidates, regardless of gender identity.
#LI-GP1
#LI-Onsite
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we're involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people's lives.

Skills Required

  • High School Diploma, undergraduate degree, or recent graduate status in Economics, Management, Languages, or a related field
  • Good knowledge of Excel
  • Native Italian language skills
  • English language skills
  • German language skills
  • Curious, proactive, and eager-to-learn attitude
  • Team-oriented mindset

What the Team is Saying

Jacqueline
Min
Shubhankar
Anthony
Emily
Ebony
Michael

UL Solutions Compensation & Benefits Highlights

  • Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
  • Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
  • Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.

UL Solutions Insights

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The Company
HQ: Chicago, IL
15,000 Employees
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
HQChicago, IL
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