The Role
Business Systems Analyst supporting global sourcing operations through enterprise platform configuration, workflow execution, system testing, UAT, and process automation. The role translates business requirements into functional solutions, drives system enhancements, and partners with technical and business stakeholders to improve efficiency. Key platforms include ServiceNow and Oracle, with exposure to AI-enabled tools, Agile delivery, platform upgrades, and procurement technology.
Summary Generated by Built In
Overview of Position
Are you passionate about technology, process improvement, and solving complex business challenges?
We are looking for a Business Systems Analyst to join our growing Digital Solutions & Automations team. In this highly visible role, you will support global sourcing operations by optimizing enterprise platforms, enhancing workflows, and driving automation initiatives that improve efficiency and business outcomes.
This is an exciting opportunity to work with global stakeholders, influence key business processes, and gain exposure to procurement technology, workflow automation, and emerging AI-enabled solutions.
What makes us different?- Opportunity to work on high-impact, global initiatives
- Exposure to senior stakeholders across multiple regions
- Growing team with opportunities to shape future processes and solutions
- Hands-on experience with enterprise technologies, workflow automation, and digital transformation
- Collaborative and innovative environment focused on continuous improvement
- Lead and support system testing activities, including User Acceptance Testing (UAT) and validation of enhancements and workflows
- Create, configure, execute, and track business assessments within enterprise platforms such as ServiceNow and Oracle
- Support day-to-day workflow execution and system operations while ensuring process accuracy and efficiency
- Gather, analyze, and translate business requirements into functional system solutions
- Drive process improvements, automation opportunities, and system enhancements in partnership with business and technical teams
- Bachelor's degree in Business, Information Systems, Supply Chain, or a related field, or equivalent experience
- 3+ years of experience working with enterprise platforms such as ServiceNow, Oracle, or similar workflow-based systems
- Experience supporting system testing, validation, workflow execution, and business process automation
- Strong analytical and problem-solving skills with the ability to manage multiple priorities
- Excellent communication skills with the ability to collaborate effectively with both technical and business stakeholders
- Experience within sourcing, procurement, supplier management, or shared services environments
- Experience configuring or enhancing ServiceNow workflows or Oracle-based processes
- Familiarity with workflow automation technologies and AI-enabled tools
- Experience supporting system enhancements, platform upgrades, and releases
- Exposure to Agile or project-based delivery environments
General office environment with prolonged periods of computer and telephone use. This role operates in a collaborative remote environment and requires regular interaction with global stakeholders.
Why join us?This role offers a unique opportunity to help build and scale a growing Digital Solutions & Automations function. The ideal candidate is a self-starter who enjoys innovation, continuous improvement, and leveraging technology to create better business outcomes. If you are excited about workflow automation, enterprise systems, and making a measurable impact on a global organization, we'd love to hear from you.
Apply today and be part of the future of digital transformation and sourcing excellence.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric UsageAssurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- Bachelor's degree in Business, Information Systems, Supply Chain, or a related field, or equivalent experience
- 3+ years of experience with ServiceNow, Oracle, or similar workflow-based enterprise platforms
- Experience supporting system testing, validation, workflow execution, and business process automation
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities
- Excellent communication and collaboration skills with technical and business stakeholders
- Experience in sourcing, procurement, supplier management, or shared services environments
- Experience configuring or enhancing ServiceNow workflows or Oracle-based processes
- Familiarity with workflow automation technologies and AI-enabled tools
- Experience supporting system enhancements, platform upgrades, and releases
- Exposure to Agile or project-based delivery environments
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
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The Company
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
