Jobs at Assurant

The Operations Manager oversees all operations facets, collaborates across departments, manages staffing, and ensures production efficiency and safety in a manufacturing environment.

Process and review insurance documentation accurately and on time; identify policy types; update internal systems; manage escrow payments; communicate with agents, insurers and internal teams; multitask while meeting quality and regulatory standards; escalate complex cases.

The Senior Account Executive manages client relationships, drives sales growth, oversees implementations, and collaborates across teams to ensure client satisfaction and program profitability.

The Senior Business Unit Systems Analyst supports production systems and ensures operational continuity by analyzing issues, validating system changes, and collaborating with IT and business stakeholders to enhance efficiency.

The Senior Business Unit Systems Analyst supports operational continuity by managing system issues, analyzing defects, and validating system changes. Responsibilities include collaborating with IT and business partners to enhance production systems and ensure compliance and efficiency through testing and triaging.

Serve as strategic HR partner to VP-level leaders in Global Supply Chain and Home Warranty. Lead workforce planning, organization design, talent development, succession, performance and compensation strategies. Use data and HR technology, collaborate with COEs and HR Operations, support M&A integrations, and coach leaders to drive engagement and business-aligned people solutions.

Supervise day-to-day activities of non-exempt associates across verification, customer care, QA, and support units; enforce policies and KPIs; coach, recruit, resolve personnel issues, monitor performance metrics, participate in client meetings, and implement process improvements to maintain service levels.

Own and operate enterprise CI/CD platforms (Azure DevOps, GitHub), design GitOps delivery workflows, integrate Terraform and cloud/on‑prem infrastructure, enable containerized/Kubernetes platforms (AKS), apply AI‑assisted and agentic automation (Copilot, MCP), embed security and FinOps practices, and drive developer enablement and platform reliability.

Provide multi-channel technical support for internet-connected devices (PCs, mobiles, smart home devices, smart TVs). Diagnose and resolve incidents, use remote diagnostic tools and CRM, document solutions, collaborate with teams, and contribute to knowledge base and continuous improvement.

Oversee state insurance filing activities to ensure product regulatory compliance. Review state requirements, draft and revise policy forms, manage filings (SERFF and others), coordinate with cross-functional teams, serve as regulator liaison, maintain filing documentation and governance, support audits and market conduct exams, and ensure systems accurately reflect filing status to enable timely approvals and minimize regulatory risk.

Assess, register and process mechanical breakdown insurance claims using automotive technical expertise. Diagnose failures, validate repair scope and costs, negotiate with repairers, respond to policy and claims queries, resolve complaints, maintain accurate documentation, and collaborate with dealers, repair networks and internal teams to meet service levels and KPIs.

Apply hands-on manufacturing and industrial engineering skills to analyze workflows, run time studies, perform root-cause analysis, and implement continuous improvement (lean/Six Sigma) across repair, assembly, logistics, and liquidation operations. Collaborate with cross-functional teams to optimize layouts, introduce automation, track KPIs, and document findings to improve productivity, quality, and cost efficiency.

Lead and implement technology solutions aligning with business needs, provide documentation, mentor team members, and research new technologies.

The Senior Business Unit Systems Analyst provides production support, analyzes systems for defects, validates solutions through UAT, and collaborates with IT and cross-functional teams to improve system performance.

The Release Train Engineer facilitates Agile Release Train execution, aligns teams, manages risks, tracks delivery, and coaches on Lean-Agile practices.

The Associate Business Intelligence Developer standardizes and automates reporting solutions. Responsibilities include BI development, requirements gathering, ensuring environment reliability, managing quality assurance, and leading cross-functional projects.

Support quality and operations management by validating processes (Gage R&R), analyzing data/trends, mapping processes, leading CAPA/continuous improvement, training staff on quality tools, supporting validations and new product introductions, and maintaining compliance with standards and safety.

Analyze insurance data to detect fraud patterns, develop and validate fraud-prevention rules, adjust risk parameters, investigate anomalies and suspicious entities, maintain blacklists and risk profiles, run A/B tests, build dashboards, monitor KPIs, and research antifraud tools and data providers.

Lead consultative, full-cycle recruiting for assigned segments, using advanced sourcing, AI-enabled tools, and data-driven insights. Build proactive pipelines, coach hiring leaders, manage offer strategy and negotiation, and ensure a high-touch candidate experience while collaborating with TA team and stakeholders.

Support accounting and FP&A processes including journal entry review, period closing, tax filing, and quarterly reporting tasks.