Jobs at Assurant

Lead and scale the facility’s quality function, including team management, QMS ownership, regulatory compliance, audits, CAPA, quality analytics, documentation, root-cause analysis, and continuous improvement. Partner cross-functionally to improve product integrity, customer outcomes, operational performance, and compliance with RIOS, R2, ISO, IMS, and related standards. This is an onsite Monday–Friday role in Lewisville, Texas.

Own B2C growth and lifecycle marketing communications across acquisition, onboarding, engagement, retention, and cross-sell journeys. Coordinate stakeholders across Marketing, CX, Product, Technology, Analytics, Creative, Operations, and Legal to launch and optimize multichannel campaigns. Manage journey maps, communication governance, performance analysis, digital and e-commerce improvements, SEO, personalization, testing, automation, and AI initiatives while building scalable processes in an evolving environment.

Write and edit B2B marketing content across web, email, social media, sales enablement, events, and product marketing. Provide creative direction to design and video partners, apply SEO best practices, collaborate with cross-functional marketing teams, and ensure content meets AP Style, brand, legal, and compliance standards. The role also guides creative work and shapes brand, demand generation, and product marketing strategies.

Coordinates insurance and other orders across operations, fulfillment, planning, purchasing, and customer experience teams. Uses Oracle to modify, migrate, and advance orders; monitors inventory, shipment status, claims, backorders, and SLAs; produces priority and performance reports; resolves order issues; supports FIFO adherence; researches model migrations; and trains Order Management Specialists.

Provides Level 1 and Level 2 technical support to corporate users, resolving hardware, software, connectivity, Microsoft 365, Entra ID, Intune, and Citrix issues. Responsibilities include onboarding and offboarding, device configuration, ticket and SLA management, IT asset inventory, documentation, and collaboration with infrastructure, network, and security teams. The role also contributes to technology refresh and improvement initiatives in a high-volume hybrid work environment.

Leads the Process Assurance function and a team of 6–10 analysts and supervisors. Designs, documents, tests, and improves internal controls across operational, financial, compliance, and technology processes. Coordinates internal, external, and regulatory audits, ensuring compliance with SOC 1, SOC 2, SSAE 18, and SOX requirements. Partners with business, IT, audit, and compliance leaders to address control deficiencies, manage risk mitigation, improve processes, and identify automation and AI opportunities.

Supports global compensation programs through compensation analysis, job evaluation, market pricing, benchmarking, salary planning, pay equity, and pay transparency initiatives. Partners with HR and business leaders to provide data-driven recommendations, reporting, and compensation guidance. The role also contributes to transformation and process improvement efforts while preparing analyses and presentations for leadership.

Leads reinsurance settlement operations, client reporting, reconciliations, data integrity, controls, and risk resolution. Uses Power BI, Alteryx, Power Query, AI tools, and automation to analyze large datasets, improve reporting, modernize workflows, reduce cycle times, and strengthen operational controls. Partners with Finance, Technology, Operations, and vendors on system integrations, UAT, process redesign, documentation, and continuous improvement.

Sell extended service contracts for major appliances and consumer electronics through inbound calls. Build customer relationships, identify cross-sale opportunities, resolve billing and contract questions, maintain customer files, process transactions across multiple programs, and meet department sales and performance goals. The role is initially onsite in Rapid City, with remote work potentially available after an agreed period.

Analyzes customer and employee experience data to identify trends, root causes, and improvement opportunities. Builds SQL and Power BI dashboards, monitors Voice of Customer programs, combines structured and unstructured data, and applies AI-assisted analytics, text mining, and statistical analysis. Prepares stakeholder reports and recommendations while collaborating with cross-functional teams, vendors, and agile delivery groups to improve customer experiences.

Manages OEM dealer accounts across an assigned territory, driving sales, product attachment ratios, and business development. Serves as the primary contact for dealer queries, builds relationships with dealer and OEM stakeholders, trains and motivates dealership staff, identifies performance opportunities, improves processes, and manages receivables and payables. The role is based in Patna or Bhubaneswar and requires travel to dealers.

Serve as primary contact for OEM dealers to drive sales and increase penetration. Build relationships with dealer and OEM stakeholders, train and motivate dealer staff, monitor attachment ratios, manage receivables/payables, and identify process improvement opportunities. Frequent dealer travel required.

Manages retail client relationships across Metro Melbourne and Regional Victoria, developing engagement plans, supporting product launches, coaching store teams, monitoring sales and compliance, and identifying growth opportunities. The role coordinates training, ensures in-store messaging and advertising are implemented, reviews account performance, tracks consumer behavior, and recommends sales strategies. It requires account or relationship management experience, strong communication and presentation skills, independent time management, adaptability, and a valid driver’s license.

Leads the launch and growth of a new used-vehicle business line in Argentina. Responsibilities include acquiring and developing B2B accounts, negotiating with decision-makers, managing the CRM pipeline, monitoring commercial metrics and forecasts, adapting products and operations to the local market, and building a national sales or partner network. The role requires collaboration with cross-functional and regional teams, customer visits, business development, and independent execution.

Participate in a 12-week global finance internship across accounting, FP&A, tax, investments, audit, vendor management, analytics, or actuarial teams. Responsibilities include financial analysis, reporting, forecasting, reconciliation, audit support, dashboard and model development, structured-data analysis, research, cross-functional projects, and a leadership capstone presentation.

Leads Chile’s insurance operations, overseeing customer service, claims, fulfillment, billing, and support functions. Responsible for operational strategy, service quality, process optimization, budgets, KPIs, risk controls, and continuous improvement. Collaborates with regional operations, technology, supply chain, and commercial teams across Latin America while developing high-performing multicultural teams in a matrixed environment.

Reviews, edits, proofreads, and fact-checks marketing content across print, web, social, email, and paid media. Ensures clarity, accuracy, AP Style compliance, brand consistency, and adherence to approved legal and regulatory guidance. Advises stakeholders, directs substantive revisions, manages editorial standards, and resolves content issues. Maintains Jasper AI knowledge assets, tests agent workflows, and supports responsible AI adoption across the marketing content team.

Supports global compensation programs through compensation analysis, job evaluations, market benchmarking, salary structure reviews, annual salary planning, data validation, reporting, and pay equity initiatives. Collaborates with HR and business stakeholders to improve compensation processes, transparency, and technology-enabled practices. Requires strong Excel, analytical, communication, and organizational skills.

Perform compliance testing, risk assessments, monitoring, vendor oversight, investigations, and reporting; develop and maintain policies and training; collaborate with business units to strengthen controls and reduce regulatory risk.

Leads end-to-end financial services claims operations, overseeing workflow, staffing, service levels, quality, compliance, risk controls, and customer outcomes. Manages geographically dispersed leaders and claims teams, develops talent, handles escalations, partners with clients and internal stakeholders, and drives process improvements. Uses operational reporting and trend analysis to improve performance while evaluating automation, AI, and digital tools within regulatory and data-protection requirements.