Jobs at Assurant

Handle end-to-end shipping insurance claims via phone, email, and live chat. Manage incoming claims, communicate with customers and carriers (UPS, FedEx), process documentation, research online, and support general customer inquiries while maintaining organized records.

Serve as the primary relationship manager and trusted advisor for assigned MSO clients, managing strategic account plans, service delivery, contract lifecycle, and escalations. Drive client satisfaction, retention, and revenue growth by coordinating cross-functional teams, analyzing performance metrics, and recommending program improvements. Ensure compliance with contractual and regulatory requirements and lead negotiations, renewals, and amendments.

Gestionar una zona asignada visitando agencias automotrices, desarrollar relaciones con distribuidores y niveles gerenciales, implementar estrategias para aumentar ventas y ticket promedio, monitorear indicadores y reportes, y capacitar y acompañar a la fuerza de ventas.

Auxilia na validação de processos de sinistros de garantia estendida, verificando conformidade com apólices, acordos de nível de serviço, controles internos e requisitos aplicáveis. Também presta apoio em demandas administrativas relacionadas à operação de sinistros.

The provided description contains company information but no specific responsibilities or qualifications for the Accounting Analyst role.

Processes incoming and outgoing mail using automated inserters and postage equipment. Responsibilities include setting up jobs, loading materials, monitoring machinery, verifying mail accuracy, applying postage, performing quality checks, sorting and bundling mail, completing routine maintenance, and reporting malfunctions. The role is fully onsite and requires standing, repetitive movements, safe equipment operation, and lifting up to 40 pounds.

Perform compliance testing, risk assessments, monitoring, vendor oversight, investigations, and reporting; develop and maintain policies and training; collaborate with business units to strengthen controls and reduce regulatory risk.

Support implementation and ongoing management of client programs, act as primary contact for routine client inquiries, track deliverables, analyze operational data and develop reports/dashboards, drive process improvements, and coordinate cross-functional teams to enhance client experience and program performance.

Apoiar as atividades operacionais de sinistros e logística reversa, acompanhando ocorrências, controlando processos, analisando informações em sistemas, atendendo demandas internas e prestando suporte administrativo. A função também exige atualização de registros, cumprimento de prazos, organização, proatividade, boa comunicação, responsabilidade e colaboração em equipe.

Analyzes, adjudicates, and follows up on auto insurance claims while ensuring policy compliance, information quality, SLA adherence, and strong customer service. Generates operational insights to support continuous process improvement and business results. Requires experience managing claims and customer cases, interpreting policies and operational indicators, analyzing financial and technical information, and using claims systems and intermediate Excel or Power BI skills.

The Financial Planning Analyst supports financial planning and performance evaluation, develops forecasting models, and prepares analytical reports to assist business decision-making.

Oversee the complete salvage lifecycle for recovered devices, including collection, inventory tracking, reconciliation, shipment coordination, and final disposition. Coordinate with freight teams, repairers, vendors, stores, and internal stakeholders to meet SLAs and maximize recovery value. Maintain data integrity, monitor KPIs, identify discrepancies, and drive process improvements while ensuring operational, contractual, and regulatory compliance.

Assists with configuring, deploying, testing, and maintaining insurance products across application and legacy systems. Supports rating tables, eligibility rules, financial mappings, reporting, policy issue analysis, error correction, UAT, data reconciliation, compliance audits, and process reviews. Documents test results, unexpected outcomes, project milestones, and proposed solutions while coordinating with team members and management.

Manage end-to-end order lifecycle, troubleshoot insurance claims and fulfillment issues, advance orders through Oracle/WMS, generate operational reports, collaborate with Purchasing/Planning/Operations to resolve inventory constraints, ensure SLA and FIFO compliance, perform model migrations and provide status updates and escalation recommendations.

Support the Data Analytics team by analyzing data, building reports and visualizations, presenting findings to stakeholders, contributing to data modeling and governance, and supporting data-as-a-product initiatives and incident responses.

Performs general accounting close activities for auto warranty programs, including journal entries, account reconciliations, disbursements, issue research, audit support, and procedure documentation. The role collaborates with internal departments, maintains accurate financial records, protects confidential information, and supports changing business needs. It requires 2-3 years of accounting experience, strong Excel skills, and familiarity with general ledger ERP systems.

Leads general accounting close activities for warranty programs, including journal entries, account reconciliations, disbursements, issue resolution, audit support, and procedural documentation. The role collaborates with internal departments and supports AI and automation initiatives while maintaining confidentiality and meeting financial reporting deadlines.

Manage outbound shipments and documentation, monitor dashboards, communicate with customers and carriers, resolve shipping/order issues, schedule pickups, enter material movements, train associates, generate reports, support continuous improvement and update department documentation.

Provide security and compliance support by responding to incidents, participating in security and compliance audits, enforcing privacy/confidentiality policies, maintaining threat and regulatory awareness, and supporting security controls and processes across IT systems.

Lead the management of logistics and operations for the Device Care Center, ensuring compliance, efficiency, and performance improvement across 3PL and vendor management.