Be an Early Applicant
Building a better future for this generation and the next.
The Role
The Business Services Specialist I position will be responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles.
Schedule: Monday-Friday 10:30am-7pm EST
Key Responsibilities:
Qualifications:
Minimum-
USD 16.59 - 24.86 per hour
Compensation:
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Schedule: Monday-Friday 10:30am-7pm EST
Key Responsibilities:
- Process high volumes of contract paperwork efficiently and accurately while adhering to established business processes and client-specific service level agreements (SLAs).
- Perform core document-handling functions including sorting, processing, scanning, shredding, storing, and retrieving contract materials.
- Complete detailed office support tasks such as:Sort and check in mail
- Opening envelopes and sorting paperwork by client
- Reviewing each packet and removing items per client requirements
- Removing staples, batching, and preparing documents for scanning
- Scanning using high-tech equipment while monitoring for image quality and accuracy
- Shred documents per client requirements
- Pick and pack contract packets to ship
- Re-stapling, labeling, preparing folders, and filing contracts for storage or future retrieval
- Demonstrate operational flexibility by supporting workflows across multiple departments and functions within the Document and Data Services (DDS) business.
- Assist with quality control checks, reporting, and issue resolution to ensure accuracy, compliance, and continuous improvement.
- Promote a strong safety culture by following all health and safety procedures and modeling safe behaviors.
- Collaborate with safety leadership to support initiatives aligned with Cox Automotive's Safety Excellence standards.
- Maintain a clean and organized workspace, assist with equipment cleaning, and adapt to frequent task changes as needed.
- Perform other duties as assigned by the manager or supervisor to support team and business needs.
Qualifications:
Minimum-
- High School Diploma or GED.
- Generally less than 2 years of relevant experience.
- Working knowledge of PC software applications, including Microsoft Office (Excel, Outlook).
- Must be a team player with the ability to also work independently.
- Strong attention to detail with the ability to quickly adapt and learn new processes or duties.
- Ability to multi-task and thrive in a fast-paced, detail-oriented environment.
- Maintains a positive, professional, and pleasant attitude in various situations.
- Ability to work effectively with diverse groups of people.
- Physical ability to lift and transport paperwork boxes weighing up to 40 lbs; occasional overhead lifting of 40 lbs with or without assistance.
- Ability to sit for extended periods performing repetitive tasks; regularly required to stand, walk, reach, talk, and hear; frequently required to stoop, kneel, crouch, bend, and squat.
- Flexibility to work assigned start times with no predetermined end time, ensuring all tasks are completed within rapid turnaround requirements.
- Willingness to perform other duties as needed or assigned.
- Demonstrates the physical stamina and mental focus necessary to perform all duties successfully within required timeframes to meet business demands.
USD 16.59 - 24.86 per hour
Compensation:
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
What the Team is Saying
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
