Be an Early Applicant
Building a better future for this generation and the next.
The Role
Process, scan, verify, file, and ship incoming vehicle titles and associated documents. Perform data entry, operate mail and scanning equipment, maintain secure vault filing, audit title inventory, and support a fast-paced production environment with attention to accuracy and customer service.
Summary Generated by Built In
The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents. This includes preparing and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing title inventory, and shipping or releasing titles.
Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Education and Experience
Physical Demands
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Essential Duties and Responsibilities
- Process, sort, and distribute incoming mail.
- Perform data entry.
- Prepare titles and associated documents for scanning.
- Scan, verify, and associate titles with barcoded folders.
- File folders within a secure vault repository.
- Retrieve folders and documents from a secure vault repository.
- Print waybills and process outgoing title shipments/releases.
- Operate mail processing equipment.
- Clean and maintain equipment (e.g., scanners).
- Organize and maintain a clean workspace.
Knowledge, Skills, and Abilities
- Strong organizational skills and attention to detail.
- Ability to type and use a 10-key keypad preferred.
- Effective communication skills and a strong customer service orientation.
- Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
- Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
- Ability to monitor work for quality, ensuring accuracy and thoroughness.
- Ability to complete work in a timely manner while working in a fast-paced production environment.
- Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.
Education and Experience
- High School Diploma/GED
- Generally, less than 2 years of experience
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Physical Demands
- Ability to sit, stand, bend, reach, and pull folders for extended periods.
- Ability to perform routine and repetitive production work.
- Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack.
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- High School Diploma or GED
- Less than 2 years of experience (general clerical/production experience)
- Proficiency in Microsoft Office applications including Outlook, Word, and Excel
- Ability to type and use a 10-key keypad
- Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack
- Experience preparing, scanning, verifying, and associating vehicle titles and documents
- Ability to operate mail processing equipment and maintain scanners
- Strong organizational skills and attention to detail
- Effective communication skills and strong customer service orientation
- Authorized to work in the United States for any employer without sponsorship
What the Team is Saying
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
Cox Enterprises Insights
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
