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Building a better future for this generation and the next.
The Role
Processes incoming vehicle titles and documents through sorting, data entry, scanning, VIN verification, barcode association, filing, retrieval, auditing, and shipment or release. Maintains secure title records, operates and cleans mail-processing equipment, and performs repetitive production work accurately in a fast-paced environment. The role requires strong organization, attention to detail, teamwork, and adherence to procedures.
Summary Generated by Built In
The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents. This includes preparing and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing title inventory, and shipping or releasing titles.
The possible shifts for this position are:
Essential Duties and Responsibilities
Knowledge, Skills, and Abilities
Education and Experience
Physical Demands
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
The possible shifts for this position are:
- 7:00AM - 3:30PM
- 8:00AM - 4:30PM
- 10:00AM - 7:00PM
Essential Duties and Responsibilities
- Process, sort, and distribute incoming mail.
- Perform data entry.
- Prepare titles and associated documents for scanning.
- Scan, verify, and associate titles with barcoded folders.
- File folders within a secure vault repository.
- Retrieve folders and documents from a secure vault repository.
- Print waybills and process outgoing title shipments/releases.
- Operate mail processing equipment.
- Clean and maintain equipment (e.g., scanners).
- Organize and maintain a clean workspace.
Knowledge, Skills, and Abilities
- Strong organizational skills and attention to detail.
- Ability to type and use a 10-key keypad preferred.
- Effective communication skills and a strong customer service orientation.
- Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
- Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
- Ability to monitor work for quality, ensuring accuracy and thoroughness.
- Ability to complete work in a timely manner while working in a fast-paced production environment.
- Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.
Education and Experience
- High School Diploma/GED
- Generally, less than 2 years of experience
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
Physical Demands
- Ability to sit, stand, bend, reach, and pull folders for extended periods.
- Ability to perform routine and repetitive production work.
- Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack.
USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- High School Diploma or GED
- Generally less than 2 years of experience
- Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
- Ability to type and use a 10-key keypad
- Ability to sit, stand, bend, reach, and pull folders for extended periods
- Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack
What the Team is Saying
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Director of Agile Delivery
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National Client Sales Director, Cox Automotive
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Audit Analysis, Cox Enterprises
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage is presented as robust, with multiple plan options, in‑network preventive care covered in full, and added programs for telehealth, mental health, and chronic conditions. Materials also highlight ongoing enhancements and vendor partnerships that broaden access and support.
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Parental & Family Support — Family-building benefits are emphasized, including paid parental leave, fertility support via specialized partners, adoption assistance, lactation resources, and childcare discounts. Feedback suggests these offerings help employees navigate key life stages with practical support.
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Retirement Support — Retirement programs feature a company‑matched 401(k) alongside financial coaching tools and student‑debt assistance. Feedback suggests the retirement match and savings resources are viewed as meaningful components of total compensation.
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
