Associate Director, Product Development, R&D, Private Brands
At Chewy, we believe great work starts with great people!
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We are passionate about creating innovative products and experiences that strengthen our connection with customers and improve the lives of pets and pet parents. As part of our Private Brands team, you'll have the opportunity to shape distinctive products and experiences that drive differentiation, growth, and long-term brand equity.
Your Opportunity
As the Associate Director of Product Development, R&D, you will define and lead the innovation and product development vision for the Private Brands Consumables portfolio, ensuring teams deliver differentiated, science-backed products that strengthen customer trust, brand equity, and long-term business growth. You will lead multidisciplinary teams responsible for Innovation & Product Strategy and Scientific Product Development, connecting future-focused innovation, nutrition science, ingredient technologies, formulation expertise, and commercialization into a cohesive product development strategy.
Working across a diverse portfolio of consumables products, you will guide teams from early opportunity identification and product concept development through commercialization and launch. Through strong scientific leadership, strategic thinking, and cross-functional influence, you will help shape how Private Brands evolves through innovation, product performance, scientific credibility, and customer relevance.
About The Team
The Research & Development organization is responsible for translating customer needs, scientific advancements, nutrition expertise, and business priorities into differentiated consumable products that strengthen customer trust and create lasting value for pets and pet parents. The team brings together expertise across Innovation & Product Strategy, Product Development, formulation science, ingredient technologies, and commercialization to develop products that balance nutritional integrity, product performance, manufacturability, regulatory compliance, and customer value.
Working closely with Brand Strategy, Category Management, Marketing, Healthcare, Quality Assurance, Regulatory, Sourcing, Manufacturing partners, and executive leadership, the team plays a critical role in shaping innovation roadmaps, product pipelines, and long-term portfolio growth. Success in this role requires balancing long-term innovation with operational excellence while building the scientific capabilities, partnerships, and talent needed to support continued business growth.
What You'll Do
Leadership & Talent Development
- Lead, develop, and inspire teams across Innovation & Product Strategy and Scientific Product Development while fostering a culture of scientific excellence, innovation, collaboration, and continuous improvement.
- Build a sustainable leadership pipeline through succession planning, talent reviews, and targeted development of future leaders.
- Establish clear priorities, development plans, and growth opportunities that strengthen individual capabilities and overall team performance.
- Scale scientific rigor, innovation methodologies, and product development best practices through repeatable processes and capability development.
- Attract, develop, and retain exceptional scientific and technical talent while fostering an inclusive, high-performing team environment.
- Build strategic partnerships with manufacturers, ingredient suppliers, academic institutions, and external scientific experts to strengthen innovation, technical capabilities, and product execution.
- Promote mentorship, knowledge sharing, and cross-functional collaboration to elevate organizational effectiveness.
Product Development & Innovation
- Establish and communicate a clear innovation and product development vision that aligns customer needs, nutrition science, portfolio priorities, and business objectives.
- Guide teams in developing differentiated consumable products that deliver meaningful pet and customer benefits while strengthening brand equity.
- Lead end-to-end product development from opportunity identification and concept creation through commercialization and launch.
- Ensure innovation strategy, formulation science, ingredient selection, manufacturing capabilities, and commercialization work together to deliver differentiated customer solutions.
- Drive alignment between customer insights, scientific research, regulatory requirements, technical feasibility, manufacturing capabilities, and business goals.
- Champion customer-centered innovation by ensuring customer needs, pet health insights, and scientific evidence remain primary inputs into product development and portfolio planning.
- Support future innovation planning and product opportunities that strengthen portfolio growth and competitive differentiation.
Strategic Influence & Stakeholder Partnership
- Shape multi-year innovation strategies that balance customer needs, nutritional science, ingredient innovation, market opportunities, margin objectives, and business priorities.
- Influence strategic business decisions by connecting scientific innovation, product performance, customer insights, regulatory considerations, and market opportunities.
- Lead alignment across Research & Development, Quality Assurance, Regulatory, Compliance, Sourcing, Manufacturing, Category Management, Marketing, Healthcare, and executive leadership teams.
- Partner closely with Sourcing, Quality Assurance, Regulatory, and Manufacturing leaders to strengthen ingredient quality, supplier capabilities, commercialization readiness, and long-term product integrity.
- Serve as the primary advocate for science-based innovation and Research & Development capabilities across Private Brands.
- Build strong partnerships with Category Management, Brand Strategy, Marketing, Healthcare, and enterprise leaders to align long-term innovation priorities.
- Translate complex scientific concepts, research findings, and innovation opportunities into clear business recommendations that support customer value and sustainable growth.
Scientific & Technical Excellence
- Establish high standards for scientific rigor, product performance, nutritional integrity, ingredient quality, safety, and customer outcomes across the consumables portfolio.
- Champion differentiated, science-backed products that strengthen customer trust, brand equity, and competitive advantage.
- Provide strategic leadership on nutrition science, ingredient innovation, formulation, and product performance to guide development decisions.
- Foster strong collaboration with manufacturing partners, ingredient suppliers, and external scientific experts to accelerate innovation and strengthen technical capabilities.
- Drive continuous improvement in scientific practices, product development processes, commercialization approaches, and innovation methodologies across the organization.
- Ensure products consistently balance nutritional integrity, regulatory compliance, manufacturability, quality, and customer value.
What You'll Need
- 10+ years of experience in Research & Development, Product Development, Food Science, Animal Nutrition, Consumer Packaged Goods, Product Innovation, or a related scientific field.
- Bachelor's or Master's degree in Food Science, Meat Science, Animal Science, Biology, Chemistry, or a related scientific discipline, or equivalent professional experience.
- Experience leading and developing multidisciplinary scientific teams across innovation strategy, formulation, and product development.
- Strong knowledge of USDA, FDA regulations, AAFCO regulations, and regulatory requirements related to pet or human food products.
- Experience developing pet food or human food products from concept through commercialization.
- Strong understanding of formulation science, ingredient technologies, manufacturing processes, quality systems, and commercialization.
- Experience influencing senior stakeholders and driving alignment across complex cross-functional organizations.
- Demonstrated ability to connect scientific innovation, customer needs, and business objectives into actionable product strategies.
- Strong leadership, communication, presentation, and stakeholder management skills.
- Ability to balance long-term innovation strategy with operational execution and organizational capability development.
- Proficiency in Microsoft Office applications, including PowerPoint and Excel.
Bonus
- Advanced scientific degree (M.S. or Ph.D.) in Food Science, Animal Science, Nutrition, Biology, Chemistry, or a related discipline.
- Experience within the pet food industry, animal nutrition, human food, or consumer packaged goods.
- Experience leading innovation pipelines, long-range product roadmaps, or portfolio strategy initiatives.
- Experience partnering with regulatory agencies, ingredient suppliers, contract manufacturers, or external research organizations.
- Experience leading organizational transformation, capability development, or continuous improvement initiatives within an R&D environment.
What You'll Get
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Our salary range for this position is competitive and based on experience and qualifications. In addition to a competitive compensation package, Team Members may be eligible for a variety of benefits, including medical, dental, vision, life and disability insurance, a 401(k) with company matching, paid parental leave, employee assistance programs, paid time off, and Team Member discounts.
Chewy is committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 10+ years of experience in Research & Development, Product Development, Food Science, Animal Nutrition, CPG, Product Innovation, or related scientific field.
- Bachelor's or Master's degree in Food Science, Meat Science, Animal Science, Biology, Chemistry, or a related scientific discipline, or equivalent professional experience.
- Experience leading and developing multidisciplinary scientific teams across innovation strategy, formulation, and product development.
- Strong knowledge of USDA, FDA regulations, AAFCO regulations, and regulatory requirements related to pet or human food products.
- Experience developing pet food or human food products from concept through commercialization.
- Strong understanding of formulation science, ingredient technologies, manufacturing processes, quality systems, and commercialization.
- Experience influencing senior stakeholders and driving alignment across complex cross-functional organizations.
- Strong leadership, communication, presentation, and stakeholder management skills.
- Ability to balance long-term innovation strategy with operational execution and organizational capability development.
- Proficiency in Microsoft Office applications, including PowerPoint and Excel.
- Advanced scientific degree (M.S. or Ph.D.) in Food Science, Animal Science, Nutrition, Biology, Chemistry, or a related discipline.
- Experience within the pet food industry, animal nutrition, human food, or consumer packaged goods.
- Experience leading innovation pipelines, long-range product roadmaps, or portfolio strategy initiatives.
- Experience partnering with regulatory agencies, ingredient suppliers, contract manufacturers, or external research organizations.
- Experience leading organizational transformation, capability development, or continuous improvement initiatives within an R&D environment.
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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