At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is looking for an Executive Assistant to support senior leaders in our Plantation, FL headquarters (hybrid model). To be successful in this role, you should be a confident, proactive go-getter with communication skills who thrives on making things happen and being part of a team.
What You'll Do:
- Manage complex calendars and resolve conflicts effectively
- Track key deliverables and follow-up on outstanding items
- Manage domestic and international travel as needed; complete and submit expense reports
- Work closely with the leadership teams, partner teams, and other Executive Assistants to provide support to the organization across multiple geographical regions
- Produce and distribute correspondence. Research and create presentations
- Assist in the development and implementation of office procedures
- Work cross-functionally and collaboratively with the existing administrative team
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
- Manage sensitive matters with a high level of confidentiality and discretion
- Ad-hoc duties and special projects upon request
What You'll Need:
- 5+ years of related experience supporting Executives in a complex and fast-moving environments
- A high degree of professionalism with a customer service attitude and strong interpersonal skills
- Positive attitude with a 'no task too big or too small' mentality
- Excellent communication skills, strong writing/proofreading skills including grammar, punctuation, and spelling via multiple channels phone, email, chat, and in-person
- Ability to anticipate needs and proactively suggest solutions
- Handle sensitive matters with the utmost discretion and confidentiality
- Knowledge of Project Management Methodologies is preferred
- Deep intellectual curiosity and strong willingness to work on a team
- Willingness to take ownership and a practical approach to problem-solving
- Experience exercising discretion and confidentiality with sensitive company information
- Positive with a sense of humor
- Proficient in Microsoft Outlook, Microsoft Office: Excel, PowerPoint, and Word
- Willingness to learn new tools/systems as needed
- High emotional intelligence and trustworthiness with a growth mindset and desire to continuously learn and improve
- A passion for pets and the improvement of the pet industry and market
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 5+ years of related experience supporting executives in complex, fast-moving environments
- High degree of professionalism with a customer service attitude and strong interpersonal skills
- Positive attitude with a 'no task too big or too small' mentality
- Excellent communication, writing, and proofreading skills across phone, email, chat, and in-person
- Ability to anticipate needs and proactively suggest solutions
- Handle sensitive matters with discretion and confidentiality
- Knowledge of Project Management Methodologies
- Willingness to work on a team and demonstrate intellectual curiosity
- Willingness to take ownership and practical problem-solving approach
- Experience exercising discretion with sensitive company information
- Proficient in Microsoft Outlook, Excel, PowerPoint, and Word
- Willingness to learn new tools and systems as needed
- High emotional intelligence, trustworthiness, and growth mindset
- Passion for pets and improving the pet industry
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
