Jobs at Chewy

The Launch Project Manager leads construction and launch initiatives, ensuring timely, budget-compliant delivery. Responsibilities include project planning, execution, and standardizing processes with a focus on continuous improvement.

Own category performance, vendor partner onboarding, assortment strategy, and strategic projects. Analyze economic and statistical data, monitor trends, develop forecasts, improve team processes, and collaborate with supply chain, private label, finance, catalog, and product teams to drive online business growth.

Supports Chewy’s mergers, acquisitions, investments, partnerships, and other corporate development initiatives. Responsibilities include market research, competitive analysis, financial modeling, valuation, strategic assessment, due diligence, transaction execution, closing, integration planning, and process improvement. The role collaborates with business leaders and cross-functional teams while managing multiple transaction workstreams and engaging senior executives, founders, and external advisors.

Supports eCommerce category operations, including vendor onboarding, product setup, assortment updates, reporting, promotions, and issue resolution. The role coordinates with vendors and internal teams across merchandising, supply chain, finance, catalog, and legal. Responsibilities include tracking escalations, maintaining documentation, managing SLAs, improving processes, and supporting vendor and customer experiences while developing expertise in category management.

Provides financial leadership and business analysis for a fulfillment center, including forecasting, budgeting, variance analysis, labor planning, strategic planning, monthly close, capital planning, and business case development. Partners with operations, supply chain, accounting, technology teams, and regional leadership to improve profitability, ensure accurate reporting, and support decision-making.

Lead end-to-end delivery of technical supply-chain programs (forecasting, inventory planning, replenishment). Translate business needs into technical requirements, coordinate engineering, data science, product, and operations, manage dependencies and risks, support architecture discussions, track roadmaps and metrics, partner with vendors, and drive continuous improvement to optimize inventory health and in-stock performance.

Leads a team of Learning and Forklift Coordinators at a fulfillment center. Partners with Operations, HR, Safety, and Recruiting to identify training needs, manage trained-headcount risks, coordinate onboarding and PIT training, recruit peer trainers, maintain the training budget, and deliver plans that address capability gaps. Requires flexible scheduling, cross-functional relationship building, project leadership, analytical skills, and familiarity with Lean or Six Sigma process improvement.

Owns operational metrics, dashboards, recurring reports, and analytical workstreams for fulfillment domains. Develops advanced SQL datasets and workflows, validates data quality, performs statistical and root-cause analysis, and translates findings into recommendations. Partners with operations, analytics, data science, and technology teams to resolve ambiguous requirements and deliver trusted insights. Creates reusable practices, reviews analytical work, and mentors junior analysts.

Develops SQL-based reporting, analysis-ready datasets, dashboards, and visualizations for fulfillment operations. Analyzes trends, validates data, documents metrics, supports business reviews and experiments, and partners with operations and technology teams to deliver actionable insights. Maintains Tableau or comparable BI reports, reconciles source systems, communicates findings, and contributes to continuous improvement across a complex fulfillment network.

Leads workforce management and analytics for a high-volume, 24x7 contact center. Manages and coaches WFM staff, analyzes service-level and supply-demand performance, identifies KPI gaps, coordinates real-time responses to incidents, develops SOPs, supports leadership onboarding, and partners with Operations, HR, training, payroll, and command center teams to improve efficiency and employee and customer experience.

Own the strategy and roadmap for complex connected commerce and service experiences. Lead customer discovery, experimentation, prioritization, product delivery, technical architecture decisions, executive communication, measurement, and optimization. Mobilize cross-functional teams across design, engineering, analytics, operations, finance, legal, and marketing while driving scalable product capabilities from discovery through launch.

Senior Category Manager responsible for owning the Supplements category P&L, developing merchandising strategies, managing vendor relationships, negotiating pricing and terms, analyzing sales and market trends, optimizing assortments, and launching growth initiatives. The role partners cross-functionally with finance, marketing, supply chain, pricing, and customer service. It requires strong analytical, communication, negotiation, retail math, leadership, and ecommerce merchandising capabilities.

Supports category management by resolving vendor tickets, setting up promotions, onboarding vendors and SKUs, and coordinating new assortment launches. The role maintains vendor relationships, meets service-level agreements, troubleshoots onboarding issues, and collaborates with supply chain, private label, finance, catalog, and promotion teams. Strong organization, communication, analytical, problem-solving, data analysis, and time-management skills are required.

Supports category management by resolving vendor tickets, setting up promotions, onboarding vendors and SKUs, and coordinating new assortments. Maintains vendor relationships, meets service-level agreements, troubleshoots onboarding issues, and collaborates with supply chain, finance, catalog, promotion, and private-label teams. The role requires strong organization, communication, analytical, problem-solving, time-management, and data-analysis skills.

Leads end-to-end pet food product development from concept through commercialization and launch. Responsibilities include formulation, experiment design, chemistry and study result interpretation, label development, regulatory compliance, troubleshooting, customer-centered innovation, portfolio planning, commercialization, and continuous improvement. The role partners cross-functionally with marketing, quality, regulatory, sourcing, manufacturing, and research stakeholders while ensuring nutritional integrity, product performance, manufacturability, and customer value.

Supports telehealth veterinary operations by analyzing workforce-management metrics, coordinating real-time activities, responding to service incidents, maintaining operational workflows and documentation, preparing reports, and resolving technical issues for veterinary professionals. Collaborates with workforce management, operations, HR, training, leadership, and veterinary services teams to improve forecasting, scheduling, and customer-service execution. Travel of approximately 5% may be required.

Leads complex, cross-functional technical programs spanning cloud operations, build and deployment platforms, code management, CI/CD, data governance, and infrastructure cost management. Translates business goals into technical plans, manages dependencies and risks, coordinates architecture discussions, establishes operational metrics, and aligns engineering, finance, platform, and executive stakeholders through multi-quarter initiatives.

Provides onsite HR administrative support, including employee orientations, absenteeism and time-off tracking, payroll and timecard adjustments, employee file maintenance, policy documentation, HR communications, and employee support. Serves as a primary contact for HR-related questions and performs additional HR duties as assigned.

Owns sales, P&L, business strategy, and operations for strategic brands. Responsibilities include managing assortment, pricing, promotions, vendor operations, inventory coordination, marketing plans, product launches, vendor relationships, and analyzing market and customer data to drive growth.

Supports multiple senior executives through complex calendaring, prioritization, communications, travel, expenses, meetings, presentations, events, and administrative process improvement. Coordinates executive interviews and onboarding logistics with Talent Acquisition and HR, drives meeting actions and strategic projects, supports team engagement, and handles confidential information. Requires 7+ years supporting VP or C-level executives, expert Microsoft Office and cloud-system proficiency, strong organization and communication skills, and willingness to travel as needed.