Jobs at Chewy

Processes and validates vendor invoices, credit memos, approvals, and three-way matches. Resolves discrepancies, payment inquiries, and vendor issues while maintaining reconciliations, KPIs, reporting, compliance documentation, and audit readiness. Supports month-end close and process-improvement initiatives involving automation, efficiency, and cost savings. Partners with Finance, Merchandising, Supply Planning, Rebates, vendors, and internal stakeholders in a high-volume environment.

Cleans and sanitizes laboratory tools, equipment, countertops, sinks, and work areas supporting pharmacy compounding operations. The role includes preparing materials, operating dishwashing equipment, managing inventory, documenting supplies and equipment issues, handling hazardous waste, following PPE and safety procedures, and complying with USP <795>, USP <800>, and SOP requirements. Candidates must be able to stand for extended periods, lift at least 40 pounds, wear PPE, perform varied physical movements, and maintain strong visual acuity and hand dexterity.

Leads Chewy’s content design practice and customer-facing digital content experiences. Responsibilities include setting content and product strategy, managing end-to-end UX writing and content development, ensuring consistency across products, leading multiple content teams and managers, building organizational frameworks, and partnering with product, design, research, marketing, merchandising, and executive stakeholders. The role is hybrid in Boston or Bellevue and requires quarterly travel.

Leads onsite facilities and workplace operations, including service delivery, maintenance, vendors, budgets, capital planning, workplace improvements, team development, safety, business continuity, and incident response. Partners cross-functionally and with enterprise Facilities leaders to establish standards, metrics, governance, and scalable programs that improve workplace performance, reliability, compliance, and employee experience.

Manage a high-growth Private Brands business across multiple categories, driving product launches, merchandising strategies, customer experience, sales, profit, and P&L performance. Develop cross-functional strategies spanning marketing, product, supply chain, inventory, and finance while managing risk. Lead and coach team members, prioritize initiatives, negotiate with external partners, and influence stakeholders across Chewy’s organization.

Administer and optimize Oracle EPM Cloud Planning (Workforce, Capital, Financials, Strategic Modeling). Manage Dev/Test/Prod environments, migrations, deployments, and updates. Configure metadata, hierarchies, security, forms, business rules and calculation scripts. Build and maintain integrations (Data Integration, REST APIs, EPM Integration Agent, flat files). Monitor performance, troubleshoot issues, automate processes, and partner with Finance/FP&A/Accounting/IT to support budgeting, forecasting, reporting, governance, testing, documentation, and end-user training.

Pick, pack, label, gift-wrap and ship personalized customer orders. Operate office and warehouse equipment, manage shipment data across Oracle and ShipStation, format/import/export Excel files, and ensure accuracy and quality in order fulfillment.

Lead Chewy's paid social strategy and team across Meta, TikTok, YouTube, Reddit, Pinterest and emerging platforms. Own budget allocation, campaign architecture, creative testing, measurement (incrementality, MMM), and performance storytelling tied to CAC, ROAS, LTV and revenue. Partner cross-functionally with Brand, Creative, Marketing Science, Finance, Martech, and agencies to scale full-funnel paid social and develop capabilities.

Lead medical operations for Chewy's remote veterinary care services, overseeing clinical quality, virtual care delivery, SOPs, staffing strategy, cross-functional alignment, and program growth for telemedicine, triage, and emerging virtual offerings.

Lead development and production deployment of ML and deep-learning models for sponsored ads selection, relevance, ranking, CTR prediction, auction dynamics, and campaign optimization. Collaborate with product and engineering, run experiments, mentor junior scientists, deploy distributed pipelines at scale, communicate results to senior leadership, and publish research in ML/advertising venues.

Provide high-quality patient care in a clinic setting, performing technician-level medical procedures (anesthesia monitoring, transfusions, dentistry, wound care), inventory and controlled-substance management, PIMS administration, team mentoring and training, client communication, SOP adherence, and maintaining clean workspaces. May work weekends and travel occasionally.

Manage daily clinic operations, supervise and mentor paraprofessional staff, oversee scheduling, inventory and equipment maintenance, ensure OSHA and SOP compliance, act as PIMS super-user, handle client relations and conflict resolution, support pharmacy oversight, and coordinate with regional/corporate leadership.

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Provide hands-on clinical support to veterinarians using practice SOPs and PIMS: assist with lab, radiology, anesthesia, dental procedures, handle samples, manage inventory and controlled substance logs, process payments, clean workspaces, support client communication, and participate in training. May work weekends and travel occasionally.

The Senior Controls Systems Engineer provides technical support for control systems in automated fulfillment operations, manages change requests, drives performance improvements, and develops training. They also troubleshoot complex issues and collaborate with teams to optimize system performance.

Own and improve catalog data completeness, analyze gaps and root causes, champion AI and automation to increase quality and scale, partner with technical teams to drive systems improvements, create SOPs and governance, communicate insights to stakeholders, and mentor junior team members.

As a Client Concierge, you'll provide outstanding customer service to pet parents, assist veterinarians, and manage patient intakes. You will engage with clients, use integrated technology, and maintain a clean workspace. Strong communication skills and the ability to work in a fast-paced environment are essential.

Lead hourly associates in receiving, storage, and shipping at a fast-paced e-commerce fulfillment center. Ensure productivity, labor, quality, safety, training, attendance tracking, and process improvements while coaching and maintaining positive employee relations.

Lead real estate transaction strategy for fulfillment, pharmacy, customer care, and corporate hubs. Manage acquisitions, renewals, dispositions, lease negotiations, site selection, financial modeling, broker relationships, portfolio optimization, and cross-functional transitions. Mentor team and improve transaction processes.

Lead design and execution of executive talent programs across the executive lifecycle. Build onboarding, development, coaching, succession, and governance frameworks; partner with HR and business leaders to drive executive readiness, measurement, and continuous improvement.