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Reimagining what's possible for food and agriculture
The Role
Administers and configures DocuSign eSignature and CLM environments, including templates, permissions, workflows, clause libraries, and integrations. Supports enterprise onboarding through training, documentation, and user enablement. Troubleshoots workflow and envelope issues, performs testing and quality assurance, translates business requirements into platform solutions, and collaborates with legal, procurement, IT, and business teams to maintain reliable digital agreement processes.
Summary Generated by Built In
Job Purpose and Impact
Key Accountabilities
Qualifications
- The Professional, DocuSign Platform Specialist configures, administers, and supports DocuSign solutions to drive adoption of eSignature and Contract Lifecycle Management (CLM) capabilities across the organization. With limited supervision, this role partners with cross-functional teams to implement and optimize DocuSign environments, onboard and enable end users, and ensure seamless digital agreement workflows.
Key Accountabilities
- DOCUSIGN CONFIGURATION & ADMINISTRATION: Configures and maintains DocuSign eSignature and CLM environments, including account settings, templates, envelopes, user permissions, and workflow rules. Ensures the platform is set up to reflect business requirements and organizational standards.
- USER ENABLEMENT & ONBOARDING: Serves as the primary point of contact for getting new users and teams started in DocuSign. Develops onboarding materials, conducts training sessions, and provides hands-on guidance to drive confident platform adoption across business units.
- ESIGNATURE WORKFLOW SUPPORT: Designs, builds, and maintains eSignature workflows, including routing rules, signing orders, automated reminders, and notifications. Troubleshoots moderately complex envelope and workflow issues to ensure smooth agreement execution.
- CLM IMPLEMENTATION & SUPPORT: Supports the configuration and ongoing management of DocuSign CLM, including contract templates, clause libraries, agreement workflows, and integration touchpoints. Partners with legal, procurement, and business teams to align CLM processes with operational needs.
- COLLABORATION: Works closely with cross-functional stakeholders including legal, procurement, IT, and business operations teams to gather requirements, translate them into platform configurations, and deliver solutions that meet user and business objectives.
- TESTING & QUALITY ASSURANCE: Performs testing of newly configured templates, workflows, and integrations prior to deployment. Identifies, documents, and resolves issues to maintain a high-quality, reliable DocuSign environment.
- DOCUMENTATION: Creates and maintains clear documentation for platform configurations, standard operating procedures, onboarding guides, and known issue resolutions. Ensures knowledge is accessible and up to date for both technical and non-technical audiences..
- TECHNICAL SUPPORT: Provides timely technical support to end users experiencing issues with eSignature or CLM workflows. Escalates complex issues appropriately while maintaining clear communication with affected stakeholders throughout resolution.
Qualifications
- Minimum Qualifications
- Minimum of 2 years of relevant work experience in a platform administration, business systems, or enterprise software role.
- Demonstrated hands-on experience configuring and supporting DocuSign eSignature, including template creation, envelope configuration, and user management.
- Familiarity with DocuSign CLM or comparable contract lifecycle management tools.
- Ability to translate business requirements into platform configurations and user-facing workflows.
- Strong communication skills with the ability to train and support non-technical end users.
- Proven ability to troubleshoot and resolve platform issues with moderate complexity.
Preferred Qualifications- DocuSign Administrator Certification or equivalent formal training.
- Experience with DocuSign CLM configuration, including workflow automation, clause libraries, and contract repository management.
- Exposure to integration concepts (API-based, Salesforce, or similar CRM/ERP connections to DocuSign).
- Experience supporting enterprise-wide platform rollouts or large-scale user onboarding initiatives.
- Familiarity with change management principles and user adoption strategies.
- Genuine enthusiasm for learning new platform features and staying current with DocuSign product updates.
Skills Required
- At least 2 years of relevant experience in platform administration, business systems, or enterprise software
- Hands-on experience configuring and supporting DocuSign eSignature, including template creation, envelope configuration, and user management
- Familiarity with DocuSign CLM or comparable contract lifecycle management tools
- Ability to translate business requirements into platform configurations and user-facing workflows
- Strong communication skills and ability to train and support non-technical end users
- Ability to troubleshoot and resolve moderately complex platform issues
- DocuSign Administrator Certification or equivalent formal training
- Experience configuring DocuSign CLM, including workflow automation, clause libraries, and contract repository management
- Exposure to API-based, Salesforce, or similar CRM/ERP integrations with DocuSign
- Experience supporting enterprise-wide platform rollouts or large-scale user onboarding initiatives
- Familiarity with change management principles and user adoption strategies
What the Team is Saying
Gaby
Data Engineering Lead
Landon
North America Service Assurance Manager
Navita
Software Engineering Senior Supervisor
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William Orgertrice
Data Engineer
Kayode D.
Principal Data Engineer
Patricia
Supply Chain Learning & Development and Digital Support Lead
Heather W.
Software Engineer
Kristen K.
Factory of the Future Digital Product Manager
Shrey B.
Senior Software Engineer
Madhuri P.
Senior Data Scientist
William Orgertrice
Data Engineer — Data Function, Platforms and Product Engineering
Navita S.
Software Engineering Senior Supervisor
Heather W.
Software Engineer
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Cargill Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, mental health/EAP resources, wellness programs, and partner services like Bright Horizons and Milk Stork on the official benefits hub. Feedback suggests these offerings provide robust support for both physical and psychological well-being.
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Retirement Support — Retirement programs feature immediate 401(k) eligibility with a competitive company match, plus an ESOP component and Vanguard administration, with some materials also noting an employer-funded retirement account. Feedback suggests the multi-layered savings design and clear match mechanics are notable strengths.
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Leave & Time Off Breadth — PTO tiers start at 15 days and scale up to 30 days with tenure, alongside defined holidays and floating personal days. Paid family leave for bonding and caregiving further rounds out a well-structured time-off program.
Cargill Insights
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The Company
What We Do
We are a family company providing food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils, salt to skincare, feed to flooring. By providing customers with products that are vital for living, we help businesses grow, communities prosper and consumers live well in their daily lives.
Why Work With Us
The decision to join Cargill can open the door to a world of possibility. As part of our Digital, Technology & Data team, you’ll get to be part of a large and diverse group full of unique perspectives united by a common, higher purpose while building a rewarding career full of opportunity, growth and the satisfaction of knowing your work matters.
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Cargill Teams
Cargill Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
