Be an Early Applicant
Building a better future for this generation and the next.
The Role
Supports more than 170 applications by developing AI Ops tools, automating deployment and monitoring, managing CI/CD pipelines, maintaining support tools, meeting SLAs, implementing security controls, documenting processes, and collaborating with architecture, development, security, and DevOps teams.
Summary Generated by Built In
There's something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox!
The Application Support Engineering Intern is a hands-on operations position. As a member of our Application Support Engineering function, you will work closely with Sr. Application Support engineers and Site Reliability Engineers to ensure that our vast portfolio of over 170 distinct applications are continually functioning to expected service levels and reliability tools and automation are evolving to best support the needs of our stakeholders and customers. Your primary area of focus will be to contribute in building our AI Ops tools leveraging VS Code, Github and other tools as needed.
What's In It For You?• We value your time and potential. At Cox, you'll be exposed to meaningful and challenging work.• You won't be left alone to figure things out. You'll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.• You'll experience real accountability to develop your professional skills.• You'll expand your network and professional toolbox through exposure to senior leaders.• You'll help us build a bold future that is sustainable, accessible and inclusive.
Responsibilities:• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable and secure Application Support solutions.• Develop, implement, and socialize Application Support best practices.• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.• Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates.• Maintain Application Support tools to maintain vendor and security compliance.• Support Application Support tools performance to meet agreed upon SLAs.• Implement and maintain robust security measures to protect data, systems, and applications.• Stay current with industry trends, emerging technologies, and best practices in Application Support, and proactively apply them to improve our development and deployment processes.• Proactively address issues and pursue improvements.• Document processes to facilitate knowledge sharing and support team members.
Qualifications:• Currently enrolled in a degree-seeking program in computer science, computer engineering, or related field. (Bachelors or Master's)• Eager to learn, develop solutions and passion for customer service and team success.• Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone.• Hands-on with Copilot Studio: topics/intents, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors• Scripting and automation skills (e.g., javascript, Node js, YML, Bash, Python, PowerShell) to streamline deployment and maintenance processes.• Knowledge of cloud platforms such as Azure, Oracle Cloud, AWS including infrastructure provisioning, monitoring, and security.• Excellent communication and collaboration skills to work effectively with cross-functional teams.
Don't miss out on the first steps toward your future. Apply today!
USD 24.23 - 36.35 per hour
Compensation:
Hourly pay rate is in the range of $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
The Application Support Engineering Intern is a hands-on operations position. As a member of our Application Support Engineering function, you will work closely with Sr. Application Support engineers and Site Reliability Engineers to ensure that our vast portfolio of over 170 distinct applications are continually functioning to expected service levels and reliability tools and automation are evolving to best support the needs of our stakeholders and customers. Your primary area of focus will be to contribute in building our AI Ops tools leveraging VS Code, Github and other tools as needed.
What's In It For You?• We value your time and potential. At Cox, you'll be exposed to meaningful and challenging work.• You won't be left alone to figure things out. You'll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.• You'll experience real accountability to develop your professional skills.• You'll expand your network and professional toolbox through exposure to senior leaders.• You'll help us build a bold future that is sustainable, accessible and inclusive.
Responsibilities:• Collaborate with architecture, software development, security, and DevOps teams to design, implement, and maintain scalable and secure Application Support solutions.• Develop, implement, and socialize Application Support best practices.• Develop and automate deployment, configuration, and monitoring processes to streamline software delivery and enhance system performance.• Manage and optimize the CI/CD pipeline, ensuring seamless integration and continuous delivery of software updates.• Maintain Application Support tools to maintain vendor and security compliance.• Support Application Support tools performance to meet agreed upon SLAs.• Implement and maintain robust security measures to protect data, systems, and applications.• Stay current with industry trends, emerging technologies, and best practices in Application Support, and proactively apply them to improve our development and deployment processes.• Proactively address issues and pursue improvements.• Document processes to facilitate knowledge sharing and support team members.
Qualifications:• Currently enrolled in a degree-seeking program in computer science, computer engineering, or related field. (Bachelors or Master's)• Eager to learn, develop solutions and passion for customer service and team success.• Ability to author, test, and iterate prompts/instructions; evaluate responses for accuracy, safety, and tone.• Hands-on with Copilot Studio: topics/intents, instructions, Generative Answers, knowledge sources, and actions via Power Automate/connectors• Scripting and automation skills (e.g., javascript, Node js, YML, Bash, Python, PowerShell) to streamline deployment and maintenance processes.• Knowledge of cloud platforms such as Azure, Oracle Cloud, AWS including infrastructure provisioning, monitoring, and security.• Excellent communication and collaboration skills to work effectively with cross-functional teams.
Don't miss out on the first steps toward your future. Apply today!
USD 24.23 - 36.35 per hour
Compensation:
Hourly pay rate is in the range of $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Skills Required
- Currently enrolled in a bachelor's or master's degree-seeking program in computer science, computer engineering, or a related field
- Ability to author, test, and iterate prompts or instructions and evaluate responses for accuracy, safety, and tone
- Hands-on experience with Copilot Studio, including topics, intents, instructions, Generative Answers, knowledge sources, and actions through Power Automate or connectors
- Scripting and automation skills using technologies such as JavaScript, Node.js, YAML, Bash, Python, or PowerShell
- Knowledge of cloud platforms such as Azure, Oracle Cloud, or AWS, including infrastructure provisioning, monitoring, and security
- Excellent communication and collaboration skills for working with cross-functional teams
- Eagerness to learn, develop solutions, and contribute to customer service and team success
- Current authorization to work in the United States without current or future sponsorship
What the Team is Saying
Belinda
Manager of Network Automation
Tonya
Director of Agile Delivery
Chris
Manager of Engineering Support & Delivery
John Chapman
National Client Sales Director, Cox Automotive
Kib Yahyehyrab
Audit Analysis, Cox Enterprises
Jenny Arias
Marketing & Events Assistant, Cox Farms
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Medical coverage is presented as robust, with multiple plan options, in‑network preventive care covered in full, and added programs for telehealth, mental health, and chronic conditions. Materials also highlight ongoing enhancements and vendor partnerships that broaden access and support.
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Parental & Family Support — Family-building benefits are emphasized, including paid parental leave, fertility support via specialized partners, adoption assistance, lactation resources, and childcare discounts. Feedback suggests these offerings help employees navigate key life stages with practical support.
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Retirement Support — Retirement programs feature a company‑matched 401(k) alongside financial coaching tools and student‑debt assistance. Feedback suggests the retirement match and savings resources are viewed as meaningful components of total compensation.
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
